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In-play betting means non-stop action at 10Bet. You can bet in-play on football, basketball, tennis and over 60 other sports. With one of the world’s biggest live betting offerings, we’ve got outstanding football odds on the Premier League and Champions League, fast settlement of all live bets, and countless other ways to bet in-play. For the global bettor, we also provide plenty of live online odds on top basketball action like the NBA and EuroLeague, as well as major events for golf, cricket, boxing and more. You name it, we cover it. Casino games.

As the action unfolds, you’re spoilt for choice for in-play betting options. All the main bet types that we offer for pre-match betting are also available for in-play betting, with live betting markets on the big football fixtures, including the always-popular Next Goal, plus bets on what will happen in specific periods of a match and unique in-play features like Pulse Bet. You can even get your winnings before an event has finished – just take advantage of our cash out option, available for almost all in-play markets. It’s all happening right here, right now on 10Bet. For the in-play bettor.

Explore an incredible world of online casino games at 10Bet Games! Play an astonishing selection of online slots, roulette, blackjack, baccarat, video poker and many more popular titles online via the 10Bet games website. Or, if you're on the move, access the internet's best mobile casino games from any mobile or tablet, whenever you like! Get your game time started and enjoy a wealth of rewarding bonuses, free spins and specials.

Live Casino Games

Take a step up from our big jackpot slots with the challenge of casino classics like Roulette, Blackjack and Baccarat. At 10bet Live Casino you can experience them online in real time, thanks to live dealer action via webcam! Watch the live dealer spin the wheel, deal your cards and respond to your bets in our selection of top casino favourites - including Texas Holdem Video Poker - just as they would at a real casino.

Online Slot Games

10Bet Games brings you amazing online slot games to enjoy from some of the internet's top developers.

Online Roulette Games

Live online roulette games are always firm favourites and at 10Bet Games you'll find plenty of them to choose from. Whether you like the simple table layout or the more complex bet varieties, you're guaranteed to find something to suit you at 10Bet Games! Place your bets and spin the wheel, chat with other players in multi-player roulette and enjoy the ultimate roulette experience!

Blackjack Online Games

If facing off against the dealer is your thing, check out the fantastic selection of blackjack online games on offer at 10Bet Games. Play online or from your mobile as you take on the dealer live via webcam!

Video Poker Games

Online video poker games are quick, easy to play and available in many varieties at 10Bet Games. Choose which card will serve as your wild and decide if you want to stick with just a single hand at a time or go all out and play up to 50 hands at once!

Mobile Casino Games

Mobile casino games offer a great way to get your gaming on the go. Play on phone, tablet or any other mobile device and enjoy some of the hottest mobile friendly casino games available, anywhere, any time! Simply log in from your mobile device using the same username and password you use for web.

Promotions and Bonus Codes

Looking for online casino games bonuses? 10Bet offers a variety of bonuses and promotions, starting with a generous Casino Welcome Bonus and continuing with regular non-deposit and deposit game bonus offers, so claim yours and start playing now!

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Responsible Gambling

Responsible and Fair Gambling

At 10Bet, we are committed to providing our Customers with the most enjoyable gambling experience possible, but we also recognise that gambling can cause problems for a minority of individuals. To ensure that you continue to enjoy safe and manageable play, we fully support Responsible Gambling and have put numerous measures in place to assist you.

1. Gambling Self-Assessment

If you are concerned that gambling may have taken over your (or someone else’s) life then the following questions may help you to find out:

Do you gamble to escape from a boring or unhappy life?

When gambling and you run out of money, do you feel lost and in despair and need to gamble again as soon as possible?

Do you gamble until your last penny is gone - even the fare home or the cost of a cup of tea?

Have you ever lied to cover up the amount of money or time you have spent gambling?

Have you lost interest in your family, friends or hobbies because of your gambling?

After losing, do you feel you must try and win back your losses as soon as possible?

Do arguments, frustrations or disappointments make you want to gamble?

Do you feel depressed or feel that you are likely to harm yourself because of your gambling?

The more you answered ‘yes’ to these questions, the more likely you are to have a serious gambling problem.

To speak to someone about this, you can contact Customer Service or there are a number of Support Organisations available to help with free and independent advice.

2. Support Organisations

If you or someone you know has a gambling problem we advise that you consider assistance from one of these recognised organisations:

UK National Helpline: 0808 8020 133

UK National Helpline: 0808 8020 133

3. Staying in Control

We at 10Bet encourage our Customers to actively participate in the management of their gambling account, so we offer a variety of responsible gaming features.

This facility allows you to manage the amount of money that you can deposit into your account.

To help you set limits that are right for you, think about these questions:

How big a loss are you prepared to accept, before you start gambling?

How long is your average gaming session?

Use your answers to determine how much you would like to allow yourself to spend per day, per week or per month.

Deposit limits may be set for the following periods:

Daily – calculated on a 24-hour basis

Weekly – calculated on a 7-day basis

Monthly – calculated on a 30-day basis

At your request, deposit limits may be decreased, increased or removed entirely. An increase or complete removal of deposit limits will only take effect after a 24 hour cooling-off period has elapsed, whilst a decrease to your deposit limits will come into effect immediately. You may only have one deposit limit in place at a time.

When you first register an account at 10Bet, you will be presented with the opportunity to set daily, weekly or monthly deposit limits. You can then set or adjust the limit settings yourself either via the Details/Limits feature within the Website or by contacting Customer Service.

At 10Bet we understand that a Customer’s personal and/or financial circumstances may change and that there will be times when it makes sense to take a break from gambling. You can take a break by requesting one of the following Time-Out periods:

You can either set the break period yourself via the Details/Limits feature within the Website or by contacting Customer Service and asking for a Time-Out period to be applied to your Customer account. Upon receipt of your request, 10Bet will take the necessary measures to temporarily suspend your account held with 10Bet until the Time-Out period has expired. The requested Time-Out shall also be applied to any other Customer accounts that you hold with the Operator, including those held in respect of other brands.

Once you begin your Time-Out period, you will not be able to access your Customer account, although you will still be able to withdraw any remaining balance by contacting Customer Service. It will not be possible to reactivate your account until the Time-Out period has ended.

We will endeavour to apply your Time-Out as soon as practically possible, however, please note that this process takes a reasonable working period to implement. We will not consider the Time-Out period as having commenced until it has been fully implemented and communicated to you. If after this you find that you can still access any of our services, it is your responsibility to contact us immediately to inform us.

If you want to prevent yourself from gambling for a longer period of time you should use our Self-Exclusion option (set out in section 3.4 below).

Please note that upon your chosen Time-Out period expiring, your account will be automatically re-activated and you will once again be able to access your Customer account in order to Participate at 10Bet.

The Reality Check facility allows you to set the frequency at which you will see a Reality Check on the screen within your gaming session at 10Bet. A Reality Check means a display of the time elapsed since your session began. The Reality Check shall only apply to you gaming session with 10Bet and not any other account that you hold with the Operator.

When you first register an account at 10Bet, you will be presented with the opportunity to set your desired interval for the Reality Check. You can always set, adjust, or check the time until your next Reality Check, either via the Reality Check feature within the Website or by contacting Customer Service. When the Reality Check appears, you will be presented with the option to change the interval, see your wagering history or Logout.

If you feel that your gambling has become problematic, you have the ability to self-exclude yourself either via the automated self-exclusion feature within the Website or by contacting Customer Service and requesting a self-exclusion period be applied to your account.

Please note that if you commence the self-exclusion process through the automated self-exclusion feature on our Website, the self-exclusion will not take effect until you click on the link in the confirmation email sent to your email address registered with 10Bet, immediately after your request has been initiated. The link in the confirmation email (or in the case where automated self-exclusion has been requested more than once, the link in the most recent confirmation email) will expire after 48 hours, after which you may either recommence the automated self-exclusion process through our Website, or contact Customer Service for the self-exclusion to be immediately applied.

The following Self-Exclusion periods are available:

We will endeavour to apply your self-exclusion as soon as practically possible, however, please note that this process takes a reasonable working period to implement, and such process can only be commenced once you log out of your Customer Account. We will not consider the self-exclusion period as having commenced until it has been fully implemented and communicated to you. If after this you find that you can still access any of our services, it is your responsibility to contact us immediately to inform us.

During the period of self-exclusion it will not be possible to re-open your account for any reason, and 10Bet will always do all it can to detect and close any new duplicate accounts that you may open. Once the self-exclusion is applied, you will also no longer receive any further marketing materials from us. We will do all that we can to prevent you from opening another account with us, but also ask that you avoid trying to open another account. Please note - If we identify that you have opened a duplicate account (e.g. falsified personal details) with 10Bet, any accumulated profit will be forfeited and any deposited and spent funds in the account will be sent to a registered gambling charity.

Should you decide to self-exclude from 10Bet, we will automatically apply the self-exclusion to all other of your Customer accounts held with other brands managed by Blue Star Planet Limited, the Operator of 10Bet. We strongly recommend that you also seek exclusion from all other betting operators you have an account with.

Upon entering into a self-exclusion agreement with the Operator, any funds held in your Casino Cash Account and/or Sports Cash Account shall be returned to you. The minimum return amount shall be one (1) currency unit, for example £1.00. Any unsettled bets held with the Operator at the time that you enter into self-exclusion will be settled on the result of the event. If your bet is a winner, your winnings will be automatically withdrawn to your applicable credit/debit card or other financial account from which the funds were deposited.

We also suggest that if you use social media channels, you should take steps to ensure that you don’t receive our news or updates. We recommend that, during a period of self-exclusion, you seek additional support and advice from one of the Support Organisations (set out at section 2 above).

Please note that upon your selected self-exclusion period expiring, your account will not automatically be re-activated. The account may only be considered for re-activation by 10Bet if you actively request it, and in any event, will only come into effect after a further 24 hour cooling-off period has elapsed. Further, upon the reactivation of your account, marketing materials shall continue to not be sent to you, unless you have asked for or agreed to accept such material.

If you are a resident of the United Kingdom and consider self-exclusion, you may wish to register with GAMSTOP.

GAMSTOP is a free service that enables you to self-exclude from participating online gambling companies licensed in Great Britain.

To find out more and to sign up with GAMSTOP please visit www.gamstop.co.uk.

Information relating to your gaming, including your account balance, gambling history (including bet amounts, winnings and losses), deposits, withdrawals and other related transactions at 10Bet can be viewed via the My Account menu feature within the Website or by contacting Customer Service.

Player Protection Policy

1. Protection of Minors

With the Internet so readily accessible via mobile devices and in homes around the world, responsible online gambling relies heavily on parental control and supervision. In order to ensure child safety on the internet, 10Bet encourages its Customers to make use of filtering software to prevent minors from accessing inappropriate online material.

10Bet offers the following tips for parents:

Keep your 10Bet Username and password safe.

Do not leave your computer unattended when logged in to your 10Bet account.

Do not allow persons under 18 to participate in any gambling activity.

Keep your credit/debit cards and other financial account details out of reach of children.

Do not save passwords on your computer. Write them down and keep them in a safe place, away from minors.

Do not use the “Remember Me” feature if you access 10Bet from a shared computer, especially if you share your computer with children.

Educate your children about the illegality and the potential damage caused by underage gambling.

Take particular care regarding the use by minors of all electronic and mobile devices.

Make use of filtering software to prevent your children from accessing inappropriate material, including gambling sites.

Underage gambling is not only illegal, but can also result in early gambling dependency and substantial gambling debts incurred by unsupervised children.

So, if you share your mobile phone, tablet, laptop or computer with friends or family who are under the legal age to participate in online gambling, 10Bet recommends that you restrict their access to our Website by using one of the below services:

Netnanny.com - filtering software that protects children from inappropriate web content.

Cybersitter.com - filtering software which allows parents to add their own sites to block.

betterinternetforkids.eu - a website which is co-funded by the EU and provides information about internet filter software and also offers a free test version.

Make sure that the decision to gamble is your own personal choice.

We suggest that you don’t gamble if:

it interferes with your daily responsibilities;

you are being treated or are in recovery for a dependency;

you are under the influence of alcohol or any other substance;

you are attempting to win back previous losses; or

your primary purpose is to recoup your debt with your winnings.

2. Rules of Play

Before you start gaming at 10Bet, we recommend that you familiarise yourself with the rules of the games and, in the case of our Casino, try our “Practice Play” mode.

3. Colluding

Should you ever suspect that a Customer is colluding with another Customer or cheating in any way, please notify 10Bet by contacting Customer Service immediately.

4. Customer Service and Customer Complaints

You may contact Customer Service at any time by the following means:

Telephone: +44 330-808-0555

Customer complaints/claims of any nature must be submitted within 3 months of the issue occurring.

In order to ensure that your complaint/claim is directed to and investigated by the correct department, written communication must be submitted to 10Bet via the following means:

4.3. Information which Must be Included in any Written Communication with 10Bet

To protect your privacy, all email communications between you and 10Bet should be carried out using the email address that you have registered against your Customer account held with 10Bet. Failure to do so may result in our response being delayed.

The following information must be included in any written communication with 10Bet (including a complaint):

your username/account number;

your first name and surname, as registered on your Customer account;

a detailed explanation of the complaint/claim; and

any specific dates and times associated with the complaint/claim (if applicable).

Please note that any failure to submit written communication with the information outlined above may result in a delay in our ability to identify and respond to your complaint/claim in a timely manner. Upon receipt, we will endeavor to reply to your communication within 48 hours. Further, best efforts will be made to resolve any reported matter promptly and, at a maximum, within one month. If for some reason you are not satisfied with the resolution of your complaint/claim, you may refer the matter to an ADR provider.

5. Alternative Dispute Resolution (ADR)

If, at the conclusion of the Customer Complaint process (set out in section 4 above), you do not consider that 10Bet has settled the dispute, you may refer the matter to IBAS, our ADR provider. The IBAS website and full contact details can be found at www.ibas-uk.com.

Alternatively, you can refer the dispute via the European Commission’s Online Dispute Resolution (ODR) Platform, which will then forward it on to the relevant ADR entity.

The ADR entity will act as an impartial adjudicator on disputes that arise between 10Bet and a Customer only when:

the Customer has been through 10Bet’s own internal Customer Complaint process (outlined in clause 13.-13.2); and

a deadlock regarding the resolution exists.

ADR is a free of charge service and the ruling reached by the ADR entity will be considered final by both 10Bet and the Customer, subject to full representation being given to all parties involved.

Last Revision: 14 August 2018 (Version: #8)

Terms and Conditions

Terms and Conditions

These Terms & Conditions apply to you, and are binding upon you, if you Participate at 10Bet.

By Participating, you agree that you have read and understood these Terms & Conditions and you acknowledge that these Terms & Conditions shall apply to you.

If you do not agree to any of these Terms & Conditions, you should stop using the Service immediately.

You are bound by the Terms & Conditions in any event if you use the Service, including, but not limited to, initiating or making a deposit through the Service or submitting your deposit details to us.

1. Definitions

In these Terms & Conditions:

10Bet” means the brand and all products offered via and both ‘Online’ (accessed via a computer or laptop) and ‘Mobile’ (accessed via a mobile phone or tablet). This includes: Sports, Vegas (Casino), Live Casino, Virtuals and Games.

“Closed Account Customer” means a person whose registered account has been closed, de-registered or excluded by either us or you;

“Customer/s” mean(s) a Registered Customer or a Closed Account Customer;

“Customer Funds” means the aggregate value of funds held by the Operator to the credit of Customers including, without limitation: a) cleared funds deposited at 10Bet by Customers to provide stakes in, or to meet participation fees in respect of, future gambling; b) winnings or prizes which the Customer has chosen to leave on deposit with 10Bet or for which 10Bet has yet to account to the Customer; and c) any crystallised, but as yet, unpaid loyalty scheme or other bonuses.

“Intellectual Property” means trademarks and trade names, whether registered or not, including trade mark applications and registered trademarks, with the goodwill which attaches in such trade names and trademarks, domain names, getup, trade dress and trading style, including without limitation as presented in websites; domain name registrations and any variations thereof now and in the future; any copyright in the getup, trade dress or trading style, any right or license under copyright to use such getup, trade dress or trading style, any software code, architecture of software, look and feel of software, or any other intellectual property, owned by or licensed to us, in each case in any part of the world.

“Offering” means any and all games / offerings by 10Bet.

“Operator” means the operator of the Website, Blue Star Planet Limited, with registered address at 142 Triq il-Kbira, Zebbug ZBG1303, Malta

“Participate” means any of the conduct described in section 4 below, including visiting 10Bet, playing on any part of the Offering or using our Website or Services in any manner whatsoever.

“Registered Customer” means a person who has successfully registered an account with us in the manner described in clause 4.2 and the account is considered ‘open’.

“Service” means the availability and provision of the Website that enables you to Participate.

“we/us/our” means the Operator together with (where context permits) its holding companies and associated companies.

“Website” means and www.10bet.ie

“You/Your”, also referred to as “Customer”, means any person who enters 10Bet and Participates in any part of the Offering or Services provided by 10Bet.

2. About 10Bet and the Protection of Customer Funds

10Bet is a brand managed by the Operator, Blue Star Planet Limited (C70661), a Maltese registered company whose registered address is 142 Triq il-Kbira, Zebbug ZBG1303, Malta.

The Customer ‘Gaming Contract’ is held with the Operator, Blue Star Planet Limited, and is entered into upon the successful registration of a Customer account at 10Bet. All transactions between you and the Operator take place in Republic of Ireland, where the principal servers are based.

All Customer Funds held by the Operator are held separately from the Operator’s funds in a Quistclose account separate from its business accounts; and arrangements have been made to ensure that the assets in the customer accounts are distributed to customers in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: medium protection. For further details regarding the levels of protection afforded to Customer’s funds, please refer to the GB Gambling Commission rating system found on the following website:

3. Licensing and Regulatory Authority

The Operator, Blue Star Planet Limited, is licensed and regulated in Great Britain, by the Gambling Commission under licence number: 000-043173-R-322899-001, and in the Republic of Ireland by the Office of the Revenue Commissioners under Remote Bookmaker’s Licence No. 1010917

4. Your Participation at 10Bet

You may only Participate at 10Bet if you are over 18 years of age.

It is illegal to Participate at 10Bet if you are under 18 years of age.

You may not Participate at 10Bet if you are geographically located outside of United Kingdom, Scotland, Isle of Man, Jersey, Guernsey, Gibraltar or Ireland. The countries not part of this list shall be considered “Excluded Territories’.

If You Participate at 10Bet from any Excluded Territories, we shall have the right to immediately suspend or close Your account. In case of such account closure, any net winnings from bets or play at 10Bet shall be deducted from Your balance in the Sports Cash Account and Casino Cash Account and the remaining balance will be refunded to You. We shall not be liable for any losses incurred as a result of such suspension or closure.

Any person who is knowingly in breach of this section 4.1, including any attempt to circumvent this restriction, for example, by using a VPN, proxy or similar service that masks or manipulates the identification of your real location, or by otherwise providing false or misleading information regarding your location or place of residence, or by making bets or wagers using the Website through a third party or on behalf of a third party located in an Excluded Territory is in breach of these Terms & Conditions. You may be committing fraud and may be subject to criminal prosecution.

By accepting these Terms & Conditions you are fully aware that there is a risk of losing money when gambling and you are fully responsible for any such loss. You agree that your Participation at 10Bet is at your sole option, discretion and risk. In relation to your losses you shall have no claims whatsoever against 10Bet or any partner, or respective directors, officers or employees.

Employees and former employees (less than 3 years ago) of the Operator, its affiliates, its licensees, distributors, wholesalers, subsidiaries, advertising, promotion or other agencies, media partners, retailers and members of their immediate families are not eligible to Participate at 10Bet.

To participate at 10Bet, you are required to enter your personal details during the account registration process. Personal details include, but are not limited to: first name, surname, address, date of birth etc.

Upon request, you may also be required to send in valid identification documents proving your age and address. Upon such request, the withdrawal will not be processed for payment until 10Bet has received all requested identification documents. Acceptable identification documentation includes, but is not limited to:

copy of a valid photographic identification document, such as a Passport or Driver’s License;

copy of a recent utility bill confirming residence, such as an electricity bill, telephone bill etc. (important: the utility bill must not be older than 3 months); and

copy of a recent credit / debit / bank account statement (note: the account statement must relate to a financial method used and must not be older than 3 months).

4.5. Age Verification Policy and Identification

The payment of a withdrawal request will only be made to a Registered Customer. You hereby authorise us and our designated agents, as and when we require, to confirm your identity and to clarify your right to use the money that you have wagered at 10Bet.

We may withhold any funds in your 10Bet Customer account until your age is successfully verified. If, on completion of the age verification process, you are found to be underage, 10Bet will return to you any deposits made on the account, having voided all winnings and/or bonuses.

In addition, if you are a United Kingdom resident and your age is not successfully verified within 72 hours of your first deposit at 10Bet:

your account will be frozen; and

no further gambling will be permitted until we have successfully verified your age.

You accept that your Participation at 10Bet is at your sole option, discretion and risk. Further, you agree that your Participation at 10Bet is for your own personal entertainment and non-professional use and that you are acting on your own behalf.

You represent, warrant and agree that you will comply with all applicable laws, statutes and regulations in relation to your use of the Website and the Service. We are not responsible for any illegal or unauthorised use of the Website or the Service by you. By accepting these Terms & Conditions you agree to assist us, to the extent that you are able, with the compliance with applicable laws and regulations.

5. Your Account

You may only register and operate a single account with 10Bet. If you hold more than one account we reserve the right to suspend all duplicate accounts until all the account details and balances (belonging to you) are consolidated. Once completed, all other accounts will be terminated leaving a single active account. A Customer’s total Account Balance is comprised of the aggregate of their Sports Cash Account, Casino Cash Account, Sports Bonus Account and Casino Bonus Account. Withdrawals cannot be made from either of the Bonus Accounts, but they can both be used to make wagers. Funds from the Sports Bonus Account can be used to place wagers on “Sports”, “Live Betting”, “Virtuals” and “Games” products and funds from the Casino Bonus Account can be used to place wagers on “Casino” products.

You are required to keep your registration details up to date at all times. If you change your address, e-mail, phone number or any other contact or personal information, please contact csd@support.10bet.co.uk in order to update your account information. The name that you provide 10Bet at registration must be identical to that listed on your government issued identification.

The Customer account registration process requires you to choose your own user name and password combination. You must keep this information secret. Any actions carried out through your account will stand if your user name and password have been entered correctly. 10Bet can bear no responsibility for unauthorized use or misuse of personal details.

If you use a credit/debit card and/or a financial/bank account for transactions at 10Bet, the account/cardholder’s name MUST be the same as the name you used when registering a 10Bet account. Should the name you registered on the 10Bet account and the name that appears on your credit/debit card and/or financial/bank account differ in any way, your account may be suspended. Should your account be suspended, we recommend that you contact csd@support.10bet.co.uk for details regarding our verification process.

10Bet shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with your Participation; including and without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person’s misuse of the Offering or Website, its content or any errors or omissions in the Website’s content.

10Bet will consider an account to be dormant/inactive after a period of 12 months since the last account login. 10Bet shall endeavor to contact the Customer prior to designating an account as Dormant. In case no response is received from the Customer within 7 days of the date on which 10Bet has attempted to contact the Customer, the account will be designated as Dormant.

Once your Customer account has been designated as a Dormant account, 10Bet shall be entitled to charge you a monthly administration fee at a rate of 5% of your total account balance or £/€5 – the higher (the “Administrative Fee”). The first Administrative Fee will be charged at the end of the 12th month after the last account login was recorded. 10Bet will cease the deduction of any Administrative Fee should the Customer login into his account during the Dormancy period.

The transfer of funds between individual accounts is strictly prohibited.

Any funds held in your Customer account shall not attract interest.

10Bet reserves the right to suspend, close or terminate your Customer account at its sole discretion, should you be suspected of:

having unlawfully obtained winnings; or

having violated these Terms & Conditions.

You will be notified of 10Bet’s decision via e-mail and, if the suspension leads to the retention of winnings, a documented copy of the decision may be sent to the GB Gambling Commission, as appropriate. During any suspension period, it will not be possible for you to unlock the account.

5.10. Account Closure and Temporary Suspension

If you wish to close your Customer account, please contact csd@support.10bet.co.uk for assistance. Our Cooling-Off and Exclusion procedures are summarised at clause 9.2 of these Terms & Conditions and are set out in detail in our Responsible Gambling Policy.

10Bet reserves the right to suspend, modify or remove or add content to the Website or Services at its sole discretion with immediate effect and without notice. We shall not be liable to you for any loss suffered as a result of any changes made or for any modification or suspension of or discontinuance of the Website or Services and you shall have no claims against 10Bet in such regard.

6. Deposits and Withdrawals

10Bet must successfully receive and verify your identification documents, either via internal means or a third party, before you can make a Withdrawal from your account. 10Bet hereby reserves the right to request further or better KYC documentation at any time and further reserves the right to freeze any Customer account until such time as the requested KYC documentation is provided.

10Bet reserves the right to run external verification checks on all cardholders with third party credit agencies on the basis of the information provided on registration. Customers who deposit with credit/debit cards may be subject to additional identification verification, including submission of identification documents, copy of card, and proof of address.

It is the cardholder’s responsibility to retain copies of transaction records and these Terms & Conditions as updated from time-to-time.

The minimum withdrawal amount and the time that the withdrawal will take to process, are dependent on the payment method selected, as shown in the FAQ Section. Further, these time frames are indicative of the regular timescale for internal payout confirmation in business days and represent estimates only.

Withdrawals may only be processed from your Sports Cash Account. Any withdrawals from your Casino Cash Account can only be made by first transferring your withdrawal amount to your Sports Cash Account and then requesting the withdrawal be processed from the Sports Cash Account. Please note however that any transfer of funds from the Casino Cash Account to the Sports Cash Account will be considered a Withdrawal from the Casino Cash Account and may consequently result in the forfeiture or voidance of Casino product bonuses and promotions.

All withdrawals will be processed back to the same payment method used to make a deposit to the account. As outlined in section 5.4, if a financial account and/or credit/debit card has been used to deposit funds, the name registered on the Customer account held with 10Bet must correspond to the name registered on the financial account/card. In the case of a request to pay funds via Direct Bank Transfer (DBT), the acquiring bank account must be held in the same name as used during registration of the Customer account. 10Bet reserves the right to require the use of the same payment method for withdrawal as was used to deposit, or a specific payment method at our own discretion.

Please note that withdrawals may experience a slight delay due to our identity verification process and certain deposit methods will require additional verification at time of Withdrawal. In the case of a withdrawal being made for the first time, a large withdrawal or changes being made to payment options, we may take additional security measures to ensure that you are the rightful recipient of the funds.

Where applicable, 10Bet may, at its sole discretion, reverse/refund a Customer’s deposited funds instead of processing a withdrawal transaction via another or the same payment method.

Any withdrawal request which triggers a requirement from the Customer to submit certain KYC documentation can be subject to cancellation if the requested KYC verification has not been reached within seven (7) days. In that case the funds shall be returned to the Customer’s Sports Cash Account.

In circumstances where a Withdrawal is requested in respect of funds which were originally deposited from multiple financial accounts in the preceding six (6) months, 10Bet shall, following an internal risk assessment on each of applicable financial accounts, distribute such Withdrawal proportionally to the respective financial sources from which these funds originated.

Without derogating from the requirements set out in this Section 6.4, You may withdraw any funds in your Sports Cash Account and Casino Cash Account at any time, except when we are required to withhold such funds in order to comply with our legal or regulatory obligations or when we have reasonable grounds to believe that You have participated in any of the activities set out in clause 17.2 below.

The minimum deposit amount, and the time that the deposit will take to process, are dependent on the payment method selected, as shown in the FAQ Section. Further, these time frames are indicative of the regular timescale for deposit confirmation in business days and represent estimates only.

In accordance with our anti-money laundering obligations, we reserve the right to raise queries or demand documentation related to the source of the deposited funds. If the provided information and/or documentation is not viewed as satisfactory, 10Bet may suspend/terminate the Customer’s account and pass on any necessary information to the relevant authorities.

Updating or adding additional payment details for the sole purpose of making a withdrawal may only be done by contacting csd@support.10bet.co.uk

Should funds be credited to a Customer's account (including winnings) or credited to a financial account and/or credit/debit card in error, it is the Customer's responsibility to notify 10Bet of the error without delay. Any winnings subsequent to the error shall be deemed invalid and returned to 10Bet. We reserve the right to withhold all or part of your balance and/or recover from your account deposits, pay outs, bonuses, and any winnings that are attributable to said error.

7. Promotion Terms

10Bet may, from time to time, offer promotions and/or competitions which are governed by separate terms and conditions. Any promotions, bonuses or special gifts credited to your Customer account must be used in adherence with such terms and conditions.

10Bet's promotion terms, which comprise part of these Terms & Conditions, may be found at:

In the event and to the extent of any conflict between these Terms & Conditions and any promotion-specific terms and conditions, the promotion-specific terms and conditions shall prevail.

10Bet reserves the right to withdraw any promotion, competition, bonus or special offer at any time.

Without limitation to any other rights set out in this agreement, 10Bet reserves the right to restrict availability of any promotion to any Customer at its sole discretion, as well as to limit stakes, odds or type of available bets for specific Customers on a case by case basis. For the avoidance of doubt, such restrictions shall not be enforced on any Customer who, before being notified of such restriction, have placed a qualifying bet in relation to a promotion offer, if such restriction would materially affect the Customer’s ability to satisfy the conditions to qualify or fully benefit from the promotion.

8. Privacy Policy

10Bet is committed to protecting and respecting your privacy. Further, the Operator complies with all applicable data protection and privacy laws. If you do not understand how we handle or use the personal information you provide us, we recommend that you review our Privacy Policy.

Our Privacy Policy is inseparably linked to these Terms & Conditions and its acceptance is a prerequisite to account registration.

By agreeing to the migration of an existing account from another brand to the Operator, you hereby consent, in addition to the transfer of your account balance, to the transfer of your personal information, including your full name, date of birth, registered methods of deposit, contact information, contact records and details of past transactions and visits.

You hereby consent to receive marketing communications from the Operator in respect of its Offerings by way of email, post, SMS and telephone notifications, any of which you may unsubscribe from at any time by contacting csd@support.10bet.co.uk

9. Responsible Gambling

10Bet is committed to offering its Customers a fun and friendly online gaming experience, whilst also recognising that gambling can cause problems for a minority of individuals. For this reason, 10Bet actively supports responsible gambling and encourages its Customers to make use of a variety of responsible gambling features so as to better manage their Customer account.

You may, at any time, request a Time-Out or Self-Exclusion from 10Bet. To view the various Time-Out and Self-Exclusion options available, please refer to our Responsible Gambling Policy.

10Bet is committed to providing excellent customer service. As part of that pledge, 10bet is committed to supporting responsible gambling. Although 10bet will use all reasonable endeavours to enforce its responsible gambling policies, 10bet does not accept any responsibility or liability if you nevertheless continue gambling and/or seek to use the Website or Service with the intention of deliberately avoiding the relevant measures in place and/or 10Bet is unable to enforce its measures/policies for reasons outside of 10bet’s reasonable control.

10. Player Protection Policy

We want to ensure that you enjoy your experience at 10Bet in a safe and responsible manner. 10Bet will deal with any issue affecting your playing experience promptly. We have a detailed Player Protection Policy, which includes a list of mechanisms which you can enlist in order to ensure a safer gaming experience.

11. Intellectual Property

You acknowledge and agree that all right, title and interest in the Intellectual Property is our absolute property or duly licensed to us. Any use of the Intellectual Property without our prior written consent is not permitted. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, or tamper with the Intellectual Property in any manner whatsoever.

You acknowledge and agree that the material and content contained within the Offering and the Website is made available for your personal, non-commercial use only. Any other use of such material and content is strictly prohibited.

12. Interruptions in Play

The Service, Offering and the Website are provided on an “as is” basis and to the fullest extent permitted by law, we make no warranty or representation, whether express or implied, in relation to the satisfactory quality, fitness for purpose, completeness or accuracy of the Service, Offering or Website.

We shall not be liable for any computer malfunctions, failure of telecommunications services or internet connections, nor attempts by you to Participate at 10Bet by methods, means or ways not intended by us.

Further, live television and other broadcasts which are provided to you as part of any 10Bet offering may be delayed, which will lead to others processing more up-to-date information in relation to such broadcasts. In the event of any particular information (score, time of game, etc.) being incorrect we assume no liability for this.

Although we shall take all reasonable measures to ensure that the Website and Offering are free from computer viruses we cannot and do not guarantee that the Website and Offering are free of such problems. It is your responsibility to protect your systems and have in place the ability to reinstall any data or programs lost due to a virus.

We may temporarily suspend the whole or any part of the Service for any reason at our sole discretion. We may, but shall not be obliged to, give you as much notice as is reasonably practicable of such suspension. We will restore the Service, as soon as is reasonably practicable, after such temporary suspension.

In the event of a system malfunction, all unconfirmed bets are void. We are not liable to you for any loss that you may incur as a result of such suspension or delay. To the extent that a voided ‘won’ bet results in your Customer account going into negative balance, we reserve the right to recover such amount from your account deposits, withdrawals, bonuses, and winnings.

13. Customer Service and Customer Complaints

You may contact Customer Service at any time by the following means:

Telephone: For Customers who are residents of the United Kingdom: 0800-047-0965; and for Customers who are residents of the Republic of Ireland: +353 14-372-476

Post: Blue Star Planet Limited, 142 Triq il-Kbira, Zebbug ZBG1303, Malta

Customer complaints/claims of any nature must be submitted within 3 months of the issue occurring.

In order to ensure that your complaint/claim is directed to and investigated by the correct department, written communication must be submitted to 10Bet via the following means:

Post: Blue Star Planet Limited, 142 Triq il-Kbira, Zebbug ZBG1303, Malta

13.3. Information which Must be Included in any Written Communication with 10Bet

To protect your privacy, all email communications between you and 10Bet should be carried out using the email address that you have registered against your Customer account held with 10Bet. Failure to do so may result in our response being delayed.

The following information must be included in any written communication with 10Bet (including a Complaint):

your first name and surname, as registered on your Customer account;

a detailed explanation of the complaint/claim; and

any specific dates and times associated with the complaint/claim (if applicable).

Please note that any failure to submit written communication with the information outlined above may result in a delay in our ability to identify and respond to your complaint/claim in a timely manner. Upon receipt, we will endeavor to reply to your communication within 48 hours. Further, best efforts will be made to resolve any reported matter promptly and, at a maximum, within one month. If for some reason you are not satisfied with the resolution of your complaint/claim, you may refer the matter to our nominated ADR provider (see section 14).

Should you ever suspect that a Customer is colluding with another Customer or cheating in any way, please notify 10Bet via the means of communication listed in the above Customer Complaints procedure (set out at section 13).

14. Alternative Dispute Resolution (ADR)

If, at the conclusion of the Customer Complaint process (outlined in section 13), you do not consider that 10Bet has settled the dispute, you may refer the matter to IBAS, our ADR provider. The IBAS website and full contact details can be found at www.ibas-uk.com.

Alternatively, you can refer the dispute via the European Commission’s Online Dispute Resolution (ODR) Platform ( https://ec.europa.eu/consumers/odr/main ), which will then forward it on to the relevant ADR entity.

The nominated ADR entity will act as an impartial adjudicator on disputes that arise between 10Bet and a Customer only when:

the Customer has been through 10Bet’s own internal Customer Complaint process (set out in section 13); and

a deadlock regarding the resolution exists.

ADR is a free of charge service and the ruling reached by the nominated ADR entity will be considered final by both 10Bet and the Customer, subject to full representation being given to all parties involved.

15. Indemnity and Limitation of Liability

You hereby agree to indemnify and hold harmless us, our directors, officers, employees, shareholders, agents and affiliates, our ultimate parent and parent companies and any of our subsidiaries against any and all costs, expenses, liabilities and damages (whether direct, indirect, special, consequential, exemplary or punitive or other) arising from any Participation by you, including without limitation:

Visiting, use or re-use of the Website;

Use or re-use of the Website by means of telecommunication services;

Use or re-use of any materials at, or obtained from, the Website or any other source whatsoever;

Entry to, or use or re-use of the Website server;

Facilitating or making a deposit into your account at 10Bet;

Wagering or gaming at 10Bet through any delivery mechanism offered; and

Acceptance and use of any winnings or prize at or from 10Bet.

The total liability of our directors, officers, employees, shareholders, agents and affiliates, our ultimate parent and parent companies and any of our subsidiaries to you in contract, tort, negligence or otherwise, for any loss or damage howsoever arising from any cause, whether direct or indirect, or for any amounts (even where we have been notified by you of the possibility of such loss or damage) shall not exceed the value of the bets and/or wagers you placed via your account in respect of the relevant bet/wager or product that gave rise to the relevant liability.

10Bet shall not be liable in contract, tort, negligence, or otherwise, for any loss or damage arising from or in any way connected with your use of any link contained on the Website. We are not responsible for the content contained on any internet site linked to/from the Websites or via the Services.

Nothing in these Terms & Conditions will operate so as to exclude any liability of the Operator for fraud, death or personal injury that is caused by the Operator’s negligence.

16. 10Bet Not a Financial Institution

10Bet does not provide advice regarding tax and/or legal matters. Customers who wish to obtain advice regarding tax and legal matters are advised to contact appropriate advisors.

You are strictly prohibited from utilising 10Bet and it systems to facilitate arbitrage through currency exchange transactions. Where 10Bet deems that you have deliberately used the systems for financial gain through arbitrage, any gains will be forfeited and deducted from your balance without warning or notification.

Customers are strictly prohibited from using 10Bet and its systems to facilitate any type of illegal money transfer. You must not use the Website for any unlawful or fraudulent activity or prohibited transaction (including money laundering proceeds of crime) under the laws of any jurisdiction that applies to you. If 10Bet suspects that you may be engaging in, or have engaged in fraudulent, unlawful or improper activity, including money laundering activities or any conduct which violates these Terms & Conditions, your access to 10Bet will be terminated immediately and your account may be blocked. If your account is terminated or blocked under such circumstances, 10Bet is under no obligation to refund to you any money that may be in your account. In addition 10Bet shall be entitled to inform the relevant authorities, other online service providers, banks, credit card companies, electronic payment providers or other financial institution of your identity and of any suspected unlawful, fraudulent or improper activity. You will cooperate fully with any 10Bet investigation into such activity.

17. Termination/Suspension of Account

17.1. 10Bet hereby reserves the right to cancel your account for any reason whatsoever at any time without notifying you. Any balance in your account at the time of such a cancellation will be credited to your credit/debit card or financial account.

17.2. Without limiting section 17.1, we hereby reserve the right, at our sole discretion, to cancel or suspend your account (notwithstanding any other provision contained in these Terms & Conditions) where we have reason to believe that you have engaged or are likely to engage in any of the following activities:

If you have more than one active account at 10Bet;

If the name registered on your 10Bet account does not match the name on the financial/bank account and/or the credit/debit card(s) used to make deposits on the said 10Bet account;

If you provide incorrect or misleading information while registering a 10Bet Customer account;

If you attempt to use your Customer account through a VPN, proxy or similar service that masks or manipulates the identification of your real location, or by otherwise providing false or misleading information regarding your citizenship, location or place of residence, or by making bets or wagers using the website through a third party or on behalf of a third party;

If you are not over 18 years old;

If you are located in the Excluded Territories;

If you have allowed or permitted (whether intentionally or unintentionally) someone else to Participate using your 10Bet Customer account;

If you have played in tandem with other Customer(s) as part of a club, group, etc., or placed bets or wagers in a coordinated manner with other Customer(s) involving the same (or materially the same) selections;

If 10Bet has received a “charge back” and/or a "return" notification via a deposit mechanism used on your account;

If you have failed our Enhanced Due Diligence, or are found to be colluding, cheating, money laundering or undertaking any kind of fraudulent activity; or

If it is determined by 10Bet that you have employed or made use of a system (including machines, computers, software or other automated systems such as bots) designed specifically to defeat the gaming system.

17.3. If 10Bet closes or suspends your Customer account for any of the reasons referred to in 17.2 above, you shall be liable for any and all claims, losses, liabilities, damages, costs and expenses incurred or suffered by 10Bet (together “Claims”) arising therefrom and shall indemnify and hold 10Bet harmless on demand for such Claims.

17.4. If we have reasonable grounds to believe that you have participated in any of the activities set out in clause 17.2 above then we reserve the right to withhold all or part of the balance and/or recover from your account deposits, payouts, bonuses, any winnings that are attributable to any of the practices contemplated in clause 17.2. In such circumstances, your details will be passed on to any applicable regulatory authority, regulatory body or any other relevant external third parties. The rights set out here are without prejudice to any other rights that we may have against you under these Terms & Conditions or otherwise.

18. Other

These Terms & Conditions represent the complete, final and exclusive agreement between you and 10Bet and supersede and merge all prior agreements, representations and understandings between you and 10Bet in regard to your Participation at 10Bet.

10Bet hereby reserves the right to amend these Terms & Conditions, or to implement or amend any procedures, at any time. A notification message advising that changes have been made to our Terms & Conditions will appear upon a Customer’s next login to the 10Bet Website and the Customer is required to accept the changes to the Terms & Conditions before being able to continue to Participate at 10Bet.

In the event of a discrepancy between the result showing on the Website or Offering and the 10Bet server software, the result showing on the 10Bet server software shall be the official and governing result.

You are solely responsible for any applicable taxes on any prizes and/or winnings that you collect from 10Bet.

10Bet shall not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the gaming contract that is caused by events outside of our reasonable control.

Nothing in these Terms & Conditions shall be construed as creating any agency, partnership, trust arrangement, fiduciary relationship or any other form of joint enterprise between you and us.

If any of the Terms & Conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law. In such cases, the part deemed invalid or unenforceable shall be amended in a manner consistent with the applicable law to reflect, as closely as possible, 10Bet’s original intent.

18.8. Explanation of Terms and Conditions

We consider these Terms & Conditions to be open and fair. Should you need any explanation regarding these or any other part of our Service, please contact csd@support.10bet.co.uk

Please note that all correspondence and telephone calls may be recorded.

These Terms & Conditions are personal to you, and are not assignable, transferable or sub-licensable by you except with our prior written consent. We reserve the right to assign, transfer or delegate any of our rights and obligations hereunder to any third party without notice to you.

In the event of a change of control, merger, acquisition, or sale of assets of the company, your player account and associated data may be part of the assets transferred to the purchaser or acquiring party. In such an event, we will provide you with notice via e-mail or notice on our Website explaining your options with regard to the transfer of your account.

Last Revision: 26 November 2018 (Version: #17)

Promotions Terms

10Bet General Promotion Rules

These 10Bet General Promotional Rules, Sports Bonus Terms, Free Bet Terms and Non-Deposit Bonus Terms are inseparably linked to our Terms & Conditions, of which they form a part, and their acceptance is a prerequisite to account registration. Any capitalized terms used herein which are not defined shall take their meaning from the Terms & Conditions.

All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, Skrill and etc.), shared computer (e.g. school, public library or workplace) and shared IP.

All references in these Promotions Terms to Casino, Games, ‘Vegas (Casino)’ and Virtuals are relevant for the casino services available for United Kingdom residents and are not applicable for the services available to residents of the Republic of Ireland.

A Customer’s total Account Balance is comprised of the aggregate of their Sports Cash Account, Casino Cash Account, Sports Bonus Account and Casino Bonus Account. Withdrawals cannot be made from either of the Bonus Accounts, but they can both be used to make wagers. Funds from the Sports Bonus Account can be used to place wagers on “Sports”, “Live Betting”, “Virtuals” and “Games” products and funds from the Casino Bonus Account can be used to place wagers on “Vegas (Casino)” products.

Withdrawals may only be processed from your Sports Cash Account. Any withdrawals from your Casino Cash Account can only be made by first transferring your withdrawal amount to your Sports Cash Account and then requesting the Withdrawal be processed from the Sports Cash Account. Please note that any transfer of funds from the Casino Cash Account to the Sports Cash Account will be construed as a Withdrawal from the Casino Cash Account and may consequently result in the cancellation and forfeiture of “Vegas (Casino)” Product bonuses and promotions.

Any wagers made are deducted from the Sports Cash Account or Casino Cash Account first, as the case may be. Real money funds will always be used to place wagers/bets before bonus funds.

Unless otherwise specified, all bonus and promotion offers are only redeemable once per Customer and a Customer may have no more than one active Casino bonus and one active Sports bonus on his account at any given time.

When: (1) you have no open bets; (2) the remaining balance of your Sports Bonus Account is less than £1.00; and (3) your total sports balance is also less than £1.00; then the balance of your Sports Bonus Account shall automatically be transferred to your Sports Cash Account. This will have the effect of removing the active Sports bonus from your account so that you can take up another promotion.

Any bonus and any associated winnings will be automatically removed from a Customer's account upon the Customer requesting a Withdrawal before meeting the rollover or eligibility requirements of the applicable bonus.

Cashed-Out bets shall not contribute to meeting the rollover or eligibility requirements of any Sports promotion.

If you wish to find out how much rollover requirement remains in respect of a given bonus, please contact csd@support.10bet.co.uk

If you wish to cancel an active bonus, please contact csd@support.10bet.co.uk. Please note that in such circumstances, any amount (in the Casino Bonus Account or Sports Bonus Account, as the case may be) attributable to the active bonus will be removed, including any associated winnings.

All 10Bet bonuses and promotions are intended for recreational players and 10Bet may, in its sole discretion, limit the eligibility of Customers to participate in all or part of any promotion. 10Bet reserves the right to request identification verification documents, including a photograph of the Customer with his identification document, prior to crediting a bonus to a Customer’s account.

10Bet reserves the right to amend, cancel, reclaim or refuse any promotion at our discretion.

All management decisions are final.

Sports Bonus Terms

Unless otherwise specified, you must rollover the amount of your deposit and the corresponding Sports Bonus funds five (5) times before the funds in your Sports Bonus Account are transferred to the Sports Cash Account and a Withdrawal of these funds may be made.

Unless otherwise specified, you must fulfil the rollover requirements within 90 days of the bonus being taken up, otherwise the funds held in your Sports Bonus Account will be forfeited.

Unless otherwise specified, to fulfil the bonus rollover requirements, all wagers must be made on odds of at least 3/5 (1.60) or higher, excluding any type of handicap (except 3Way Handicap), Forecast/Tricast and on Over/Under bets.

Bets will only count towards rollover requirements once they have been finally settled.

Any bet ‘win’ resulting from funds wagered from the Sports Account is credited into the Sports Cash Account and the Sports Bonus Account proportionally as per the stake contribution from each one of the balances. Any realised gains (stake and winnings) originating from the Sports Bonus Account are credited to the Sports Bonus Account and continue to be subject to the remaining applicable bonus rollover requirements.

Only once the roll-over requirements are met in their entirety, within the designated period of time, shall the Sports Bonus Account funds associated with the bonus be automatically transferred from the Sports Bonus Account to the Sports Cash Account and a Withdrawal of these funds may be made.

Unless otherwise specified, should a Withdrawal from the Sports Cash Account be requested while there are funds in the Sports Bonus Account, the balance of the Sports Bonus Account shall be cancelled and forfeited.

10Bet reserves the right to cancel the bonus eligibility, bonus amount and any associated bonus winnings of a customer or a group of customers following suspicious common betting patterns that could result in generating guaranteed profit and/or guaranteed bonus eligibility. This suspicious activity might include, without being limited to, common betting patterns across identical events/markets/selections that could be identified in one or across several accounts.

Without derogating from anything stated herein, detection of an apparent relation between users, common betting pattern or any other abusive betting strategic which unfairly exploits or manipulates one or more bonuses or promotions offered by 10Bet (to be determined at 10Bet’s sole discretion) may result in the cancellation of the applicable promotion and any associated winnings, and may further result in the irreversible suspension of promotion and bonus eligibility.

Sports No-Deposit Bonus

Unless otherwise specified, you must rollover the amount of the No-Deposit Bonus awarded ten (10) times before the funds in your Sports Bonus Account are transferred to the Sports Cash Account and a Withdrawal of any of these funds may be made.

The maximum withdrawable winnings from a Sports No-Deposit Bonus shall be five times (5X) the amount of the Sports No-Deposit Bonus credited to the Customer’s account.

Any winnings from No-Deposit Bonus credited to a Customer’s Sports Cash Account may only be the subject of a Withdrawal upon the Customer making a deposit into his Sports Cash Account no less than the amount of the Sports No-Deposit Bonus from which the winnings were derived.

Free Bet

Unless otherwise specified, any winnings earned from a Free Bet shall be credited to a Customer’s Sports Cash Account, and are withdrawable. The Free Bet amount shall not be stake-returned.

A Free Bet shall only be valid on specified bet types, sports, leagues or events – as stated in the specific promotion terms.

No Free Bet may be used in portions. For example, if a £10 Free Bet is used for a £5 bet, then the unused £5 shall be forfeited.

The Free Bet shall always be used prior to real money funds from the Sports Cash Account - for example, if a customer is placing a £20 bet and selects a £10 Free Bet token, while having a balance of £100 in his Sports Cash Account, then the total amount of the Free Bet will be used (£10) and £10 will be drawn from the Sports Cash Account.

Any bet that satisfies the eligibility requirement to be awarded a Free Bet may not later be the subject of a Cash-Out.

Any bet the subject of a Cash-Out shall not contribute to any eligibility requirement to receive a Free Bet.

Bets placed on Asian Handicap or Over/Under, and are half-lost, shall not count towards the eligibility requirements of a Free Bet, when such conditions are considered for lost bets only or for missed selections in an accumulator.

If a bet which contributed to the eligibility of a Free Bet has been cancelled, 10Bet reserves the right to remove the Free Bet from the Customer’s account and shall, in its sole discretion, determine whether the Customer may be eligible for the promotion again.

If a bet contributing the eligibility of a Free Bet and a bet placed with the Free Bet cover opposite selections of one and the same event, any winnings shall be cancelled and forfeited.

Combo and System Bets, regardless of the number of individual bets placed, may contribute to the eligibility requirement for only for one Free Bet. For example, if a customer places three singles, as one bet, they shall contribute to the eligibility requirement for only one Free Bet. Further, if a Customer places a system of three doubles and one treble, the bets shall contribute to the eligibility requirement for only one Free Bet.

Any bets which contributed to eligibility requirement for a Free Bet shall not contribute to the eligibility requirement of any other offer.

Unless otherwise specified, any bets placed shall contribute to the eligibility requirements of a Free Bet first, before contributing the eligibility requirement of any other offer.

Casino Bonus Terms

Unless otherwise specified, you must rollover the amount of Casino Bonus funds thirty (30) times before the funds in your Casino Bonus Account are transferred to the Casino Cash Account and a Withdrawal of these funds may be made.

Unless otherwise specified, Customers must meet the rollover requirements within 15 days of the bonus being taken up.

Stakes from all game categories on the 10Bet “Vegas (Casino)” product will contribute towards the rollover requirements. However, some game categories will contribute towards roll-over requirements more than others.

The contributing percentages are as follows:

Blackjack (all varieties excluding Blackjack Surrender)

A bet of £5 in Slots will be calculated as £5 for wagering requirements.

A bet of £5 in Roulette will be calculated as £1 for wagering requirements.

A bet of £5 in Blackjack will be calculated as £0.5 for wagering requirements.

Winnings resulting from wagers made from the Casino Bonus Account are credited back to the Casino Bonus Account and continue to be subject to the remaining applicable bonus rollover requirements. Any profit resulting from mixed Casino Cash Account and Casino Bonus Account funds gambled, shall be credited proportionally as per the stake contribution from each one of the balances.

Any Casino bonus amount awarded shall be available for wagering purposes only. The amount of such bonus funds shall be automatically deducted from the Customer's account upon satisfaction of the rollover requirements, unless specifically stated otherwise.

The following Casino games are excluded from bet placement if you have a Casino bonus balance: Blood Suckers; Blood Suckers 2; Simsalabim; Zombies; Dead or Alive; Big Bad Wolf; Northern Sky; Beautiful Bones; Big Bang; Castle Builder; Castle Builder II; Champion of the Track; EggOMatic; Peek a Boo; Stardust; The Wishmaster; Tower Quest; GEMiX; Gunslinger; Pearls of India; Rage to Riches; Eye of the kraken; Lucky Angler; Robin Hood; Tomb Raider Secret of the Sword; Scrooge; Untamed Giant Panda; Cool Buck 5 Reel; Vampire: The Masquerade - Las Vegas; Dragon's Myth; Forsaken Kingdom; Jekyll & Mr. Hyde, Book of Dead. This applies to any other Casino/Vegas games which are technically restricted from bet placement while a Casino bonus is active.

Casino bonus rollover requirements are removed only upon the cancellation or expiration of the applicable bonus. When the remaining balance of your Casino Bonus Account is less than £2.00 and your total casino balance is also less than £2.00, the balance of your Casino Bonus Account shall automatically be transferred from your Casino Bonus Account to your Casino Cash Account. This will have the effect of removing the active Casino bonus from your account so that you can take up another promotion. In the event that Customer makes subsequent deposits into his Casino Cash Account while still having a balance in his Casino Bonus Account (greater than £0.00) the Customer shall contact csd@support.10bet.co.uk and ensure that the funds in his Casino Bonus Account are cleared from his balance prior to placing bets – otherwise, the initial bonus rollover requirements shall remain valid.

Any winnings resulting from a Casino promotion which are then transferred from the Casino Cash Account to the Sports Cash Account, shall not, when transferred back to the Casino Cash Account, be a qualifying deposit for the purpose of any Casino promotion. Any winnings resulting from such transfer being inadvertently accepted as a qualifying deposit, shall be considered as a result of irregular gaming.

Before any Withdrawal is processed, your play will be reviewed for any irregular playing patterns. In the interests of fair gaming, equal, zero or low margin bets (on table games, likelihood of return on wager is greater than 95%) or hedge betting, shall all be considered irregular gaming for the purpose of meeting any roll-over requirements. Other examples of irregular game play include but are not limited to:

(1) placing single wagers (including ‘gamble feature’ spin bet) from Casino Bonus Account equal to or in excess of 30% or more of the value of the bonus credited to their account until such time as the wagering requirements for that bonus have been met;

(2) placing large bets from Casino Bonus Account which result in a substantial gain followed by a drop in bet size equal to or more than seventy five percent of the previous average bet size until the bonus roll-over requirements have been met;

(3) placing bets from Casino Bonus Account on table games or video poker, and upon winning more than twice the value of the bonus credited to their account, switching to play slot games until the bonus roll-over requirements have been met.

Should 10Bet deem, at its sole discretion, that irregular game play has occurred, it reserves the right to withhold any Withdrawals and/or confiscate any associated winnings.

Where there is evidence of a series of wagers having been placed by or for the same individual or syndicate of individuals on one and the same game using accredited bonus funds in an effort to reach a guaranteed profit, 10Bet reserves the right to make all wagers void and suspend relevant accounts.

10Bet considers all of the above General Promotional Rules, and Sports and Casino terms to be fair. Should you require any clarification or advice regarding them, please contact csd@support.10bet.co.uk

Casino No-Deposit Bonus

Unless otherwise specified, you must rollover the amount of Casino No-Deposit Bonus funds fifty (50) times before the funds in your Casino Bonus Account are transferred to the Casino Cash Account and a Withdrawal of any of these funds may be made.

The maximum winnings from a Casino No-Deposit Bonus shall be ten times (10X) the amount of the Casino No-Deposit Bonus credited to the Customer’s account. Any winnings’ amount above this limit will be deducted following the completion of the rollover requirement.

Any winnings from Casino No-Deposit Bonus credited to a Customer’s Casino Cash Account may only be the subject of a Withdrawal upon the Customer making a deposit into his Casino Cash Account no less than the amount of the Casino No-Deposit Bonus from which the winnings were derived.

Last Revision: 28 November 2018 (Version: #15)

Privacy Policy

10Bet Privacy Policy

10Bet, which includes all of the entities specified below under “The Group” section, including its affiliates (collectively, the "Company"), offers online gambling services, such as casino, and sports gambling (collectively, the “Services”) via its own in-house brands (each, an "In-House Brand"; together with the Company: “Group”, "we", "our" or "us").

The Group is deeply committed to safeguard the privacy expectations of its users (“User(s)”, “you” or “your”). Accordingly, we have put in place this Privacy Policy, which outlines our data protection practices, including how we collect, use, disclose and protect your Personal Information, as well as your rights with respect to your Personal Information.

We encourage you to read the Privacy Policy carefully and use it to make informed decisions. By visiting the Group’s websites, mobile apps or other online properties, or by creating an account through our Services, you hereby agree to the Privacy Policy.

1. The Group

The Group includes the following companies:

Water Tree Limited, Blue Star Planet Limited and Ocean Star Limited.

The Group provides the Services through the following applications and platforms (collectively the “Platforms”):

Downloadable applications and software ("Software"), such as native applications which are distributed through mobile application stores and PC and Mac desktop software which can be downloaded to your computer;

Non-downloadable online applications (e.g. flash applications, HTML5 applications, etc.); and

2. What information we collect?

We collect two types of information from our Users:

The first type of information is information that identifies or may reasonably identify an individual reasonable effort (“Personal Information”). Personal Information which is being gathered may consist of the following:

Registration details: When you open an account and register to use the Services, you will be asked to provide us certain details about yourself, such as: first and last name, email address, gender, birth data, physical address, ID number, phone number, occupation, etc. In addition, we may collect certain information as required under various Know KYC and Anti-Money Laundering regulatory requirements, such as your source of funds.

Governmental-issued ID: In certain instances, you will be required to provide a copy of a governmental-issued ID, for identity verification process. Please note that this information is required for certain features of our Services.

Gaming information: in order for us to provide the Services, we automatically record different information related to your account and use of our Services, including with respect to your transactions, deposits, balances, bets, withdraws, bonuses and winnings.

Payment information: In order for you to enjoy all of the functions of the Services (e.g. place bets, perform purchases etc.), payment information will be collected from you, such as your currency, credit card number and bank account details.

Voluntary information: We also collect information which you provide us voluntarily. For example, when you respond to communications from us, communicate with us via email or share additional information about yourself through your use of the Services, such as on the chat feature and in games.

Device information: We collect specific types of connection details and information with regard to your device, software or hardware that may identify you, such as: device’s unique identifiers (e.g. UDID, IMEI, MAC address), browser fingerprinting, IP address and geo-location data.

Telephone calls: We record or monitor telephone calls for customer support, training and/or security purposes.

Social networks: When you register through your social network account (such as your Facebook account), to use the Services or connect your player account with such account, we will have access to basic information from your social network account, such as your name, birthdate, profile picture and friends' list, as well as information you made publicly available on such account.

In addition, when using the Services, you may be able via your social network to "Invite a Friend" to use the Services. Should the person accept your invitation, we may obtain Personal Information from him/her such as: name, email address, phone number and date of birth. We will use the Personal Information for the purposes set out herein and disclose such information only to third parties as detailed in this Privacy Policy.

Information we collect from third parties: We collect Personal Information from third party service providers, such as information about your credit history from credit agencies and other financial information which is relevant to the provision of the Services, as well as information which is gathered in order to verify your identity and prevent fraudulent or illegal activity.

Non-personal information

The second type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via the User’s use of the Services (“Non-Personal Information”).

Non-Personal Information which is being collected consists of technical information and aggregated usage information, and may contain, among other things, the User’s operating system, type of browser, screen resolution, browser and keyboard language, the User’s ‘click-stream’ and activities on the Services, the period of time the User visited the Services and related time stamps, etc.

For avoidance of doubt, any Non-personal Information connected or linked to any Personal Information shall be deemed as Personal Information as long as such connection or linkage exists.

Types of Non-personal Information we collect from or about you:

Technical information: In order to enhance the functionality of the Services and to provide you with a better user experience, we collect technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time and the domain name of the website from which you linked to the Services; etc.).

Gameplay information: We record game play information including, amongst other things, your deposits, bets, bonuses, game session duration and your high scores. We may also share and publish such information through any of our Platforms.

Device and connection information: If you download the Software to your device, we may collect information from the particular device you are using, for security and fraud detection and prevention purposes. For example, we may gather information with regard to other software which is running simultaneously with the Software for detecting if you are using software which is associated with fraudulent activity (e.g. robots, malware, etc.) or checking if the connection you are using is via a VPN or proxy.

Analytics information: We collect information about your use of the Services, such as applications' usage, log files, user activity (e.g. pages viewed, the amount of time spent on particular pages, online browsing, clicks, actions, etc.), time stamps, alerts, etc. This information is collected for amongst other things troubleshooting errors and bugs as well as for research and analytics purposes about your use of the Services.

Anonymous information: We may anonymize or de-identify the information collected by the Services or via other means so that the information cannot, on its own, personally identify you. Our use and disclosure of such aggregated or de-identified information is not subject to any restrictions under this Privacy Policy, and we may disclose it to others without limitation and for any purpose, such as for advertising or marketing purposes.

3. Minors

The Services are not designed or directed to persons under the age of 18 or persons under the age of legal consent with respect to the use of the Services of any jurisdiction, whichever is higher (“Legally of Age”). If you are not Legally of Age, you should not download or use the Services nor provide any Personal Information to us.

We reserve the right to access and verify any Personal Information collected from you. In the event that we become aware that a user who is not Legally of Age has shared any information, we may discard such information. If you have any reason to believe that a minor has shared any information with us, please contact us at

4. How we use the collected information?

We use your Personal Information for the purposes listed below:

To set up, manage and update your account;

To provide and operate the Services (such as for betting and payment processing);

To communicate with you and to keep you informed of our latest updates to our Services and special offers;

To market our Services (see more below under “Marketing”), as well as to serve you advertisements, including behavioral advertising;

To conduct analytics, statistical and research purposes, in order to improve and customize the Services to your needs and interests (such as by compiling aggregated reports about the usage of certain features of our Services);

For Customer Relationship Management purposes, and to support and troubleshoot the Services and to respond to your queries;

To enable us to further develop, customize and improve the Services based on Users’ common preferences and uses;

To provide you with a responsible gaming environment;

To communicate with your and to process any of your requests to exercise your User Rights;

To identify and authenticate your access to certain features of the Services;

To detect and prevent fraudulent and illegal activity or any other type of activity that may jeopardize or negatively affect the integrity of the Services, including by identifying risks associated with your activity on our Services;

To investigate violations of our policies and User Agreement as well as enforce our policies and the User Agreement;

To investigate and resolve disputes in connection with your use of the Services; and

As required by law or regulation (such as Know Your Customer ("KYC") and Anti-Money Laundering regulatory requirements), or as required by other governmental authorities, or to comply with a subpoena or similar legal process or respond to a government request.

5. Marketing

The Group will use your Personal Information, such as your name, home address, email address, telephone number etc., ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning the Services as well as products, services, websites and applications which relate to: (i) other companies within the Group; (ii) or (ii) the Group's business partners and affiliates (collectively: “Marketing Affiliates”), which we believe may interest you.

We may also share and disclose Personal Information with our Marketing Affiliates for the purpose of providing you different marketing offers, which we, or our Marketing Affiliates, believe are relevant for you. Our Marketing Affiliates may use this Personal Information for different marketing techniques, such as direct email, post, SMS and telephone marketing purposes.

You may at any time decline receiving further marketing offers from us or from Marketing Affiliates by contacting us at csd@support.10bet.co.uk or by unsubscribing from receiving marketing materials by following the guidelines available on the marketing communications (such as clicking on an “unsubscribe” button). Please note that even if you unsubscribe from our marketing mailing list, we may continue to send you service-related updates and notifications.

6. Cookies Policy

When you visit or access our websites or applications operated by us, or when you interact or engage with our content (“Services”), we use (and authorize third parties to use) web beacons, cookies, pixel tags, scripts, tags, API and other technologies ("Tracking Technologies").

The Tracking Technologies allow us to automatically collect information about you and your online behavior, as well as your device (for example your computer or mobile device), in order to enhance your navigation on our Services, improve our Services performance and customize your experience on our Services. We also use this information to collect statistics about the usage of our Services, perform analytics, deliver content which is tailored to your interests and administer services to our users, advertisers, publishers, customers and partners.

We also allow third parties to collect information about you through Tracking Technologies.

Cookies are small text files (composed only of letters and numbers) that a web server places on your computer or mobile device when you visit a webpage. When used, the cookie can help make our Services more user-friendly, for example by remembering your language preferences and settings. You can find more information about cookies at www.allaboutcookies.org.

Cookies are widely used in order to make websites work in an efficient way. The use of cookies allows you to navigate between pages efficiently. Cookies remember your preferences, and make the interaction between you and the Services smoother and more efficient. Cookies are also used to help ensure that the advertisements you see online are relevant to you and your interests.

Storing Tracking Technologies

We store Tracking Technologies when you visit or access our Services (for example when you are visiting our websites) – these are called "First Party Tracking Technologies". In addition, Tracking Technologies are stored by other third parties (for example our analytics service providers, business partners and advertisers) who run content on our Services – these are called "Third Party Tracking Technologies".

Both types of Tracking Technologies may be stored either for the duration of your visit on our Services or for repeat visits.

What types of Tracking Technologies do we use?

There are five main types of Tracking Technologies:

Strictly Necessary Tracking Technologies

These Tracking Technologies are essential to enable you to login, navigate around and use the features of our Services, or to provide a service requested by you (such as your username). We do not need to obtain your consent in order to use these Tracking Technologies. These Tracking Technologies can be used for security and integrity reasons - for example to detect violation of our policies and for support or security features.

Functionality Tracking Technologies – These Tracking Technologies allow our Services to remember choices you make (such as your language) and provide enhanced and personalized features. For example, these Tracking Technologies are used for authentication (to remember when you are logged-in) and support other features of our Services.

Performance Tracking Technologies – These Tracking Technologies collect information about your online activity (for example the duration of your visit on our Services), including behavioral data and content engagement metrics. These Tracking Technologies are used for analytics, research and to perform statistics (based on aggregated information).

Marketing or Advertising Tracking Technologies – These Tracking Technologies are used to deliver tailored offers and advertisements to you, based on your derived interests, as well as to perform email marketing campaigns. They can also be used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by our advertisers (for example advertising networks) and provide them insights about the people who see and interact with their ads, visit their websites or use their app.

Social media Tracking Technologies – Our website includes social media features, such as the Facebook "Like" or "Share" buttons. These features are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy statement of the company providing these features.

First party Tracking Technology

Performance Tracking Technologies

These Tracking Technologies are used to collect information regarding how you interact with the content on our Services, attribution purposes (for example, the referral URL), etc. We use the information to compile reports, calculate the revenues due to us and, help us improve the Services and to offer personalized products and content.

Third party Tracking Technology

Performance Tracking Technologies

Hotjar is a tool that aggregates data on how visitors to our site use are using it. Hotjar uses cookies to collect non-personal information. Examples of the type of information collected include, but is not limited to, pages visited, how pages are used and interacted with, type of device and browser used and the country you are in. For more information on Hotjar, how it collects data, what data it collects please and how to opt out of it collecting your information, please read Hotjar's privacy policy

Third party Tracking Technology

Performance, Marketing or Advertising Tracking Technologies

Xtremepush is a multi-channel analytics and engagement marketing platform we use for analytics purposes, completing web forms, enabling web push notifications and for marketing purposes. Xtremepush Privacy Policy

Third party Tracking Technology

Strictly Necessary Tracking Technologies

Iovation is used to prevent and detect devices associated with fraudulent or other malicious activity and provides device identification and fraud prevention services. Iovation Privacy Policy

Third party Tracking Technology

Performance Tracking Technologies

This cookie is used to collect information about how visitors use our Services. We use the information to compile reports and to help us improve the Services. The cookies collect the number of visitors to the Services, where visitors have come to the Services from and the pages they visited, and other data. Google Privacy Policy

Third party Tracking Technology

Performance Tracking Technologies

This cookie is associated with Google Tag Manager which we use to load scripts into our website pages. Google Privacy Policy

Third party Tracking Technology

Performance Tracking Technologies

These Tracking Technologies are used to monitor page load timing and services uptime, as well as record information about the performance of our website and its network availability. We use the Pingdom service to monitor our site to ensure a good customer experience. Pingdom Privacy Policy

Third party Tracking Technology

Marketing or Advertising Tracking Technologies

We use Google AdWords which uses cookies to help us determine how many people who clicked on our Google Ads end up contacting us through our websites. This tracking cookie is set on your browser only when you click on a Google Ad and these cookies help us increase the website’s effectiveness for our visitors. Google Privacy Policy

Third party Tracking Technology

Marketing or Advertising Tracking Technologies

We use Bing Ads to show you personalized ads. These cookies keep track of your surfing behavior, and help us understand how our Bing campaigns perform by tracking actions on our websites once ads have been clicked. Microsoft Privacy Policy

Third party Tracking Technology

Marketing or Advertising Tracking Technologies

We utilize Income Access, an affiliate marketing services, to help record the performance of the affiliate services provided. Income Access may record unique identifiers associated to your device to follow your activity within our website or app. This information is used to analyze and improve our services and to measure the effectiveness of our advertising campaigns. Income Access Privacy Policy

Third party Tracking Technology

Strictly necessary Tracking Technologies

This cookie is used to improve the security on our websites (such as for protection from Denial of Service (DDoS) attacks). Incapsula Privacy Policy

First and Third party Tracking Technology

Strictly necessary Tracking Technologies

These unlisted cookies might be in use on internal sections of the Services, in order to customize and simplify the user experience on the site by remembering choices you made and your log in credentials.

How to manage your cookie settings

Please note that we do not recognize or respond to automated browser signals regarding Tracking Technologies, including "Do Not Track" requests. However, there are various ways in which you can manage and control your cookie settings. Please remember that, by deleting or blocking cookies, some of the features of the Services may not work properly or as effectively.

Turning off cookies via your web browser

Most web browsers will provide you with some general information about cookies, enable you to see what cookies are stored on your device, allow you to delete them all or on an individual basis, and enable you to block or allow cookies for all websites or individually selected websites. You can also normally turn off third party cookies separately. Please note that the settings offered by a browser or device often only apply to that particular browser or device.

Information about cookies is usually found in the "Help" section of the web browser.Below are some links to some commonly used web browsers:

7. Targeted Advertising

We use third-party advertising technology to serve advertisements when you visit the Platform and use the Services. You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA").

For more information regarding this practice by NAI members and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: www.networkadvertising.org/optout_nonppii.asp and www.aboutads.info/choices.

8. With whom we share information?

We do not rent, sell, or share your Personal Information with third parties (“Recipients”) except as described in this Privacy Policy. The Personal Information will be disclosed to Recipients only to the extent required for the specific purpose, as stipulated in this Privacy Policy.

We share Personal Information with any of the following recipients:

Any replacement service provider that we engage with to operate the Platforms;

Companies within the Group and other affiliated companies;

Subcontractors and third party service providers, as well as their subcontractors, which by way of example include (but is not limited to) cloud computing companies, marketing affiliates, identity verification and fraud prevention services, and other data verifiers;

Credit reporting agencies;

Payment service providers, payment processors and banks;

Any third parties who provides services in relation to the operation or promotion of the applicable Group’s brands;

Any third parties who organize offline events or tournaments on behalf of or in conjunction with any companies within the Group;

Hotels and flight companies (such as in the context of offline events and promotions);

Auditors, contractors or legal/financial/other advisers of any of the Group’s business processes;

Any third parties who investigate, detect or prevent fraudulent or illegal activity (e.g. governmental authorities, police, banks and other investigatory organizations);

Licensing authorities, governmental and regulatory bodies, in accordance with applicable laws and regulations; and

Potential purchasers, successors or investors in any of the companies within the Group, or in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, reorganization, bankruptcy, consolidation or asset sale of an asset or transfer in the operation thereof) in relation to any company within the Group (in such event, the acquiring company or transferee will assume the rights and obligations as described in this Privacy Policy).

In addition to the purposes listed in this Privacy Policy, we share Personal Information with those Recipients for any of the following purposes:

Storing such information on our behalf, for example by using cloud computing service providers;

Processing such information to assist us with our business operations (e.g. to process payments and your deposits; authenticate your access; auditing our operations; detect and prevent fraudulent or illegal activity; etc.);

Performing research, technical diagnostics or analytics;

Communicating targeted advertising, as well as promotional and informational materials, in accordance with our marketing policy (see above, in the section titled "Marketing"); and

Whenever we believe in good faith that disclosure is necessary to protect our rights or legal claims, enforce our policies (including our User Agreement and Privacy Policy), protect your safety or the safety of others, as well as to investigate or prevent any fraud, for security reasons or to help us with any other related technical issue.

9. Transfer Of Information

Since we operate globally, it may be necessary to transfer your Personal Information to countries outside the European Union. The data protection and other laws of these countries may not be as comprehensive as those in the European Union.

We use best efforts to ensure that your Personal Information is protected in accordance with our privacy policy, through contractual means (such as by using the contractual clauses approved by the relevant regulators for data transfer) or other means (such as ensuring that the jurisdiction imposes adequate safeguards for data protection).

If you feel that your privacy was treated not in accordance with our policy, or if any person attempted to abuse the Services or acted in an inappropriate manner, please contact us directly at csd@support.10bet.co.uk

10. Third Party Tracking Technologies

When you visit or access our Services (for example when you visit our websites), we use (and authorize third parties to use) web beacons, cookies, pixels, scripts, tags and other technologies ("Tracking Technologies").

The Tracking Technologies allow us to automatically collect information about you and your online behavior, as well as your device (for example your computer or mobile device), for different purposes, such as in order to enhance your navigation on our Services, improve our Services’ performance and customize your experience on our Services. We also use this information to collect statistics about the usage of our Services, perform analytics, deliver content which is tailored to your interests and administer services to our Users, advertisers, publishers, customers and partners.

We also allow third parties to collect information about you through Tracking Technologies. To learn more please visit our Cookie Policy.

11. Third Party Services

While using the Services you may encounter links to third party websites, services or applications. Please keep in mind that this Privacy Policy does not apply to any third party websites, services or applications, even if they are accessible, downloadable, or otherwise distributed through the Services.

Please be advised that such third party websites, services or applications are independent from the Group. We assume no responsibility or liability whatsoever with regard to privacy matters or any other legal matter with respect to such third party websites and/or services. We encourage you to carefully read the privacy policies and the terms of use of such third party websites and/or services, as their terms, not ours, will apply to any of your interactions with such third parties.

You should always review their privacy practices carefully before providing Personal Information to such third parties.

You are knowingly and voluntarily assuming all risks of using any third-party websites, services or applications. You agree that we shall have no liability whatsoever with respect to such third party sites and your usage of them.

12. Retention Of Personal Information

If you have registered with an account through our Services, the Group will retain your Personal Information during the period your account is active. In addition, the Group will retain your Personal Data for additional periods, to enable the Group to meet its legal obligations under applicable laws or regulations, such as the applicable gambling regulations, Know-Your-Customer and Anti-Money Laundering regulations.

In addition, the Group may retain your Personal Information for longer periods, provided that retaining such information is necessary for the Group’s legitimate interests, such as fraud prevention and record keeping.

13. Your Rights

To access or delete any Personal Information relating to you;

To change or update any Personal Information relating to you (for example, if you believe that your Personal Information is incorrect, you may ask to have it corrected or deleted). Note that you may also request that we will correct errors with regard to your Personal Information (except in cases where the information is required to be kept in its original format under any applicable laws and regulations);

That we will restrict or cease any further use of your Personal Information;

That we will provide the Personal Information you volunteered to us in a machine-readable format.

Please note that these rights are not absolute and requests are subject to any applicable legal requirements, including gambling regulations and other legal and ethical reporting or document retention obligations. We may also rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion, in accordance with our internal policies.

14. How We Keep Your Information Secured

We take great care in implementing and maintaining the security of the Services and your information. We have put in place appropriate physical and technological safeguards to help prevent unauthorized access, to maintain data security, and to use correctly the information we collect online. These safeguards vary based on the sensitivity of the information that we collect and store.

We employ industry standard procedures and controls to ensure the safety of our users’ information, such as:

Secure network topology, which includes intrusion prevention and Firewall systems;

Encrypted communication;

Authentication and Access Control;

External and Internal audit tests; etc.

Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse the Services, and we make no warranty, express, implied or otherwise, that we will prevent such access.

15. Changes To The Privacy Policy

We reserve the right to change this Privacy Policy at any time, so please re-visit this page frequently. We will provide notice of substantial changes of this Privacy Policy on the Services and/or we will send you an e-mail regarding such changes to the applicable e-mail address that you provided to us. Such substantial changes will take effect seven (7) days after such notice was provided on any of the above mentioned methods. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” date, and your continued use of the Services after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes.

16. How To Contact Us

If you have any general questions about the Services or the information that we collect about you and how we use it, please contact us via email at csd@support.10bet.co.uk or by sending a letter to:

Blue Star Planet Limited

Attn: Data Protection Officer

We will make an effort to reply within a reasonable timeframe. Please feel free to reach out to us at any time. If you are unsatisfied with our response, you can reach out to the applicable data protection supervisory authority.

Last Revision: 18 September 2018 (Version: #54)

Security

Security

Responsibility

10Bet clearly recognize that your online security is of absolute importance. We work tirelessly to ensure that your personal details and information is 100% secure and are proud holders of all mandatory certification and legal accreditation.

Encryption

We take our responsibilities in making sure that your online experience with 10Bet is as safe and secure as technically possible, very seriously indeed. State-of-the-art technology including minimum 128-bit SSL digital encryption is deployed to secure all financial transactions, (look out for the padlock icon located bottom right of the page). This shows you that you are in a secure area and that any details sent are encrypted. These are the same security systems as banks andcredit card companies use, the worldover, to maintain customer information security and integrity.

Firewall

The 10Bet website also uses a protective Firewall that acts as a shield between the website itself and the outside Internet. This acts as an additional layerof protection guarding us and our clients against unauthorised access.

Auto Time Out

Our systems automatically detect periods of inactivity when you are logged on and will automatically 'time out' your session for your protection.

Verification and Protocols

For the benefit of all our members we act to identify the fraudulent use of credit cards through our sophisticated credit card verification system.

Cards are verified either over a secure line or using a secure FTP - FileTransfer Protocol. Nocard data or bank details are ever shared over the Internet nor do we ask your bank for personal information over the phone during the validation process.

If for any reason details associated with a card are incorrect our security systems automatically suspend the account.

Trust 10Bet to provide you with the safest, most secure online betting service on the market.

Last Revision: 31 March 2017 (Version #2)

Bet Types

Singles, Accumulators and System bets

In this guide, we will explain the difference between Singles, Accumulators, and System bets in Sports Betting.

Singles

A single is one bet placed on one selection in an event. Your single wins if the selection you bet on wins. So if you bet £1 on a selection to win at odds of 3-1, you’ll get £3 plus your stake back if you’re right – a total of £4.

Accumulators

Accumulators, also known as accas, combos or multis, are when you pick more than one selection across a number of events. The odds of your selections are multiplied together, offering you the chance to get much higher returns than if you place the bets separately. The names of bets with different numbers of selections are shown in the table below.

For the accumulator to win, all your selections must win.

You can work out the returns from an acca by thinking of it as a series of singles that are multiplied together with each win. You multiply the returns from the first bet by the odds of the other bets.

Let’s say you bet £10 on a treble (an acca with 3 selections) with odds of 2/1, 3/1 and 4/1.

The first selection wins at 2/1, giving you £20 in winnings plus your original stake, making a new stake of £30.

The second selection wins at 3/1, so you multiply the £30 from the first selection by 3, making £90. Then add the current stake of £30, making a total return of £120.

The third selection wins at 4/1, so you multiply the new stake of £120 from the first two winning selections by 4, making £480. Then add the current stake of £120, making a total return of £600.

In all cases, all your selections must be successful for the Accumulator (Acca) to be a winner. If one or more selections from the accumulator are cancelled, the bet will become the next bet down the scale. In other words, a 4-fold becomes a treble, a treble becomes a double and a double becomes a single from the moment there’s a result on one of the other selections.

When you make a bet where there’s only two winning outcomes (two-way) - such as which NBA team will be winning after the first quarter - and the score is tied, it’s called a Push. The bet is void and your stake is returned. This also applies to Over/Under bets. If you bet on Manchester United and Liverpool scoring more than 3 goals between them and the result is 2-1 to either team, that’s also a push. This rule also applies to the handicap system, such as if you bet on Manchester United to win with Liverpool having a two-goal “head-start” and the result is 2-0 to United.

A non-runner is a selection that is named but doesn't take part in the event. If your selection is a non-runner, your bet will be void (and your stake returned). If the selection is part of an accumulator (multiple), your bet will become the next accumulator bet further down the scale, so a treble becomes a double, a double becomes a single, etc.

A void bet is when a bet is cancelled for a reason such as a selection withdrawing from the event, meaning that your stake is refunded.

In all cases where the term ‘void’ is used, settlement will be as follows:

Single bets - stakes will be refunded.

Accumulator (Multiple) bets - void selections will be disregarded within the bet, meaning that if the selection is part of an accumulator (multiple), the bet will become the next accumulator bet down the scale, e.g. a treble becomes a double, a double becomes a single, etc.

System Bets

System bets are similar to accumulators. The big difference is that you choose several selections and various possible combinations of bets from those selections included in the wager. The best part is that not all your selections need to be right for you to get a return. You get paid for every winning combination, giving you multiple chances to win.

Let’s have a look at an example:

A System 2/3 Bet means it’s all about doubles (the 2 in 2/3) and you need to make 3 selections (the 3 in 2/3).

For your three selections (let’s call them X, Y and Z) there are three possible double combinations: XY, XZ and YZ. If your selections X and Y are right, you’ll get a return on the XY double. If all three selections are right, you’ll win all three doubles! A £1 System 2/3 bet costs £3 because you’re placing a £1 bet on each of three selections.

So, you make your 3 selections, and below them on your bet slip you’ll see a section called “Multiples”. To place a 2/3 system bet, enter “1” in the box marked “Doubles x 3”. At the bottom of the bet slip you’ll see the number of bets (three), the total cost (£3) and the maximum return offered if all three selections win.

You can view your active System bets by clicking the My Bets tab on the Bet Slip, the Open Bets tab at the top of the screen on desktop, or by clicking Open Bets in the Betting History section in the navigation menu on Mobile. You’ll see your bet receipt with the ticket number, the date and time of the events, the bet type, your selections, your total stake and the maximum winnings you’ll get if all your selections are correct.

Systems involving 3 selections

System 2/3

A 2/3 system lets you make three selections in different events, producing three possible winning double bets. Winning any two bets guarantees a return. Winning three bets means a higher return. A £1 System 2/3 costs £3.

Trixie

A Trixie lets you make three selections in different events, producing four possible winning bets: three doubles plus one treble. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Trixie costs £4.

Patent

A patent lets you make three selections in different events, producing seven possible winning bets: three singles, three doubles and one treble. Winning any one bet guarantees a return. Winning more bets means a higher return. A £1 Patent costs £7.

Systems involving 4 selections

System 2/4

A 2/4 system lets you make four selections in different events, producing six possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 System 2/4 costs £6.

System 3/4

A 3/4 system lets you make four selections in different events, producing four possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/4 costs £4.

Yankee

A Yankee lets you make four selections in different events, producing 11 possible winning bets: six doubles, four trebles and one four-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Yankee costs £11.

Lucky 15

A Lucky 15 lets you make four selections in different events, producing 15 possible winning bets: four singles, six doubles, four trebles and one four-fold. Winning any one bet guarantees a return. Winning more bets means a higher return. A £1 Lucky 15 costs £15.

Systems involving 5 selections

System 2/5

A 2/5 system lets you make five selections in different events, producing ten possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 System 2/5 costs £10.

System 3/5

A 3/5 system lets you make five selections in different events, producing ten possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/5 costs £10.

System 4/5

A 4/5 system lets you make five selections in different events, producing five possible winning four-fold bets. Winning any four bets guarantees a return. Winning more bets means a higher return. A £1 System 4/5 costs £5.

Super Yankee

A Super Yankee system lets you make five selections in different events, producing 26 possible winning bets: ten doubles, ten trebles, five four-folds and one five-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Super Yankee costs £26.

Lucky 31

A Lucky 31 system lets you make five selections in different events, producing 31 possible winning bets: five singles, ten doubles, ten trebles, five four-folds and one five-fold. Winning any one bet guarantees a return. Winning more bets means a higher return. A £1 Lucky 31 costs £31.

Systems involving 6 selections

System 2/6

A 2/6 system lets you make six selections in different events, producing 15 possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. £1 System 2/6 costs £15.

System 3/6

A 3/6 system lets you make six selections in different events, producing 20 possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/6 costs £20.

System 4/6

A 4/6 system lets you make six selections in different events, producing 15 possible winning four-fold bets. Winning any four bets guarantees a return. Winning more bets means a higher return. A £1 System 4/6 costs £15.

System 5/6

A 5/6 system lets you make six selections in different events, producing six possible winning five-fold bets. Winning any five bets guarantees a return. Winning more bets means a higher return. A £1 System 5/6 costs £6.

A Heinz system lets you make six selections in different events, producing 57 possible winning bets: 15 doubles, 20 trebles, 15 four-folds, six five-folds, and one six-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Heinz costs £57.

Lucky 63

A Lucky 63 system lets you make six selections in different events, producing 63 possible winning bets: six singles, 15 doubles, 20 trebles, 15 four-folds, six five-folds, and one six-fold. Winning any one bet guarantees a return. Winning more bets means a higher return. A £1 Lucky 63 costs £63.

Systems involving 7 selections

System 2/7

A 2/7 system lets you make seven selections in different events, producing 21 possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 System 2/7 costs £21.

System 3/7

A 3/7 system lets you make seven selections in different events, producing 35 possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/7 costs £35.

System 4/7

A 4/7 system lets you make seven selections in different events, producing 35 possible winning four-fold bets. Winning any four winning bets guarantees a return. Winning more bets means a higher return. A £1 System 4/7 costs £35.

System 5/7

A 5/7 system lets you make seven selections in different events, producing 21 possible winning five-fold bets. Winning any five bets guarantees a return. Winning more bets means a higher return. A £1 System 5/7 costs £21.

System 6/7

A 6/7 system lets you make seven selections in different events, producing seven possible winning six-fold bets. Winning any six bets guarantees a return. Winning more bets means a higher return. A £1 System 6/7 costs £7.

Super Heinz

A Super Heinz system lets you make seven selections in different events, producing 120 possible winning bets: 21 doubles, 35 trebles, 35 four-folds, 21 five-folds, seven six-folds and one seven-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Super Heinz costs £120.

Systems involving 8 selections

System 2/8

A 2/8 system lets you make eight selections in different events, producing 28 possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 System 2/8 costs £28.

System 3/8

A 3/8 system lets you make eight selections in different events, producing 56 possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/8 costs £56.

System 4/8

A 4/8 system lets you make eight selections in different events, producing 70 possible winning four-fold bets. Winning any four bets guarantees a return. Winning more bets means a higher return. A £1 System 4/8 costs 70.

System 5/8

A 5/8 system lets you make eight selections in different events, producing 56 possible winning five-fold bets. Winning any five bets guarantees a return. Winning more bets means a higher return. A £1 System 5/8 costs £56.

System 6/8

A 6/8 system lets you make eight selections in different events, producing 28 possible winning six-fold bets. Winning any six bets guarantees a return. Winning more bets means a higher return. A £1 System 6/8 costs £28.

System 7/8

A 7/8 system lets you make eight selections in different events, producing eight possible winning seven-fold bets. Winning any seven bets guarantees a return. Winning more bets means a higher return. A £1 System 7/8 costs £8.

Goliath

A Goliath system lets you make eight selections in different events, producing 247 possible winning bets: 28 doubles, 56 trebles, 70 four-folds, 56 five-folds, 28 six-folds, eight seven-folds and one eight-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. £1 Goliath costs £247.

Last Revision: 26/07/16 (Version: #40)

Singles, Accumulators and System bets

Singles, Accumulators and System bets

In this guide, we will explain the difference between Singles, Accumulators, and System bets in Sports Betting.

Singles

A single is one bet placed on one selection in an event. Your single wins if the selection you bet on wins. So if you bet £1 on a selection to win at odds of 3-1, you’ll get £3 plus your stake back if you’re right – a total of £4.

Accumulators

Accumulators, also known as accas, combos or multis, are when you pick more than one selection across a number of events. The odds of your selections are multiplied together, offering you the chance to get much higher returns than if you place the bets separately. The names of bets with different numbers of selections are shown in the table below.

For the accumulator to win, all your selections must win.

You can work out the returns from an acca by thinking of it as a series of singles that are multiplied together with each win. You multiply the returns from the first bet by the odds of the other bets.

Let’s say you bet £10 on a treble (an acca with 3 selections) with odds of 2/1, 3/1 and 4/1.

The first selection wins at 2/1, giving you £20 in winnings plus your original stake, making a new stake of £30.

The second selection wins at 3/1, so you multiply the £30 from the first selection by 3, making £90. Then add the current stake of £30, making a total return of £120.

The third selection wins at 4/1, so you multiply the new stake of £120 from the first two winning selections by 4, making £480. Then add the current stake of £120, making a total return of £600.

In all cases, all your selections must be successful for the Accumulator (Acca) to be a winner. If one or more selections from the accumulator are cancelled, the bet will become the next bet down the scale. In other words, a 4-fold becomes a treble, a treble becomes a double and a double becomes a single from the moment there’s a result on one of the other selections.

When you make a bet where there’s only two winning outcomes (two-way) - such as which NBA team will be winning after the first quarter - and the score is tied, it’s called a Push. The bet is void and your stake is returned. This also applies to Over/Under bets. If you bet on Manchester United and Liverpool scoring more than 3 goals between them and the result is 2-1 to either team, that’s also a push. This rule also applies to the handicap system, such as if you bet on Manchester United to win with Liverpool having a two-goal “head-start” and the result is 2-0 to United.

A non-runner is a selection that is named but doesn't take part in the event. If your selection is a non-runner, your bet will be void (and your stake returned). If the selection is part of an accumulator (multiple), your bet will become the next accumulator bet further down the scale, so a treble becomes a double, a double becomes a single, etc.

A void bet is when a bet is cancelled for a reason such as a selection withdrawing from the event, meaning that your stake is refunded.

In all cases where the term ‘void’ is used, settlement will be as follows:

Single bets - stakes will be refunded.

Accumulator (Multiple) bets - void selections will be disregarded within the bet, meaning that if the selection is part of an accumulator (multiple), the bet will become the next accumulator bet down the scale, e.g. a treble becomes a double, a double becomes a single, etc.

System Bets

System bets are similar to accumulators. The big difference is that you choose several selections and various possible combinations of bets from those selections included in the wager. The best part is that not all your selections need to be right for you to get a return. You get paid for every winning combination, giving you multiple chances to win.

Let’s have a look at an example:

A System 2/3 Bet means it’s all about doubles (the 2 in 2/3) and you need to make 3 selections (the 3 in 2/3).

For your three selections (let’s call them X, Y and Z) there are three possible double combinations: XY, XZ and YZ. If your selections X and Y are right, you’ll get a return on the XY double. If all three selections are right, you’ll win all three doubles! A £1 System 2/3 bet costs £3 because you’re placing a £1 bet on each of three selections.

So, you make your 3 selections, and below them on your bet slip you’ll see a section called “Multiples”. To place a 2/3 system bet, enter “1” in the box marked “Doubles x 3”. At the bottom of the bet slip you’ll see the number of bets (three), the total cost (£3) and the maximum return offered if all three selections win.

You can view your active System bets by clicking the My Bets tab on the Bet Slip, the Open Bets tab at the top of the screen on desktop, or by clicking Open Bets in the Betting History section in the navigation menu on Mobile. You’ll see your bet receipt with the ticket number, the date and time of the events, the bet type, your selections, your total stake and the maximum winnings you’ll get if all your selections are correct.

Systems involving 3 selections

System 2/3

A 2/3 system lets you make three selections in different events, producing three possible winning double bets. Winning any two bets guarantees a return. Winning three bets means a higher return. A £1 System 2/3 costs £3.

Trixie

A Trixie lets you make three selections in different events, producing four possible winning bets: three doubles plus one treble. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Trixie costs £4.

Patent

A patent lets you make three selections in different events, producing seven possible winning bets: three singles, three doubles and one treble. Winning any one bet guarantees a return. Winning more bets means a higher return. A £1 Patent costs £7.

Systems involving 4 selections

System 2/4

A 2/4 system lets you make four selections in different events, producing six possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 System 2/4 costs £6.

System 3/4

A 3/4 system lets you make four selections in different events, producing four possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/4 costs £4.

Yankee

A Yankee lets you make four selections in different events, producing 11 possible winning bets: six doubles, four trebles and one four-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Yankee costs £11.

Lucky 15

A Lucky 15 lets you make four selections in different events, producing 15 possible winning bets: four singles, six doubles, four trebles and one four-fold. Winning any one bet guarantees a return. Winning more bets means a higher return. A £1 Lucky 15 costs £15.

Systems involving 5 selections

System 2/5

A 2/5 system lets you make five selections in different events, producing ten possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 System 2/5 costs £10.

System 3/5

A 3/5 system lets you make five selections in different events, producing ten possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/5 costs £10.

System 4/5

A 4/5 system lets you make five selections in different events, producing five possible winning four-fold bets. Winning any four bets guarantees a return. Winning more bets means a higher return. A £1 System 4/5 costs £5.

Super Yankee

A Super Yankee system lets you make five selections in different events, producing 26 possible winning bets: ten doubles, ten trebles, five four-folds and one five-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Super Yankee costs £26.

Lucky 31

A Lucky 31 system lets you make five selections in different events, producing 31 possible winning bets: five singles, ten doubles, ten trebles, five four-folds and one five-fold. Winning any one bet guarantees a return. Winning more bets means a higher return. A £1 Lucky 31 costs £31.

Systems involving 6 selections

System 2/6

A 2/6 system lets you make six selections in different events, producing 15 possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. £1 System 2/6 costs £15.

System 3/6

A 3/6 system lets you make six selections in different events, producing 20 possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/6 costs £20.

System 4/6

A 4/6 system lets you make six selections in different events, producing 15 possible winning four-fold bets. Winning any four bets guarantees a return. Winning more bets means a higher return. A £1 System 4/6 costs £15.

System 5/6

A 5/6 system lets you make six selections in different events, producing six possible winning five-fold bets. Winning any five bets guarantees a return. Winning more bets means a higher return. A £1 System 5/6 costs £6.

A Heinz system lets you make six selections in different events, producing 57 possible winning bets: 15 doubles, 20 trebles, 15 four-folds, six five-folds, and one six-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Heinz costs £57.

Lucky 63

A Lucky 63 system lets you make six selections in different events, producing 63 possible winning bets: six singles, 15 doubles, 20 trebles, 15 four-folds, six five-folds, and one six-fold. Winning any one bet guarantees a return. Winning more bets means a higher return. A £1 Lucky 63 costs £63.

Systems involving 7 selections

System 2/7

A 2/7 system lets you make seven selections in different events, producing 21 possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 System 2/7 costs £21.

System 3/7

A 3/7 system lets you make seven selections in different events, producing 35 possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/7 costs £35.

System 4/7

A 4/7 system lets you make seven selections in different events, producing 35 possible winning four-fold bets. Winning any four winning bets guarantees a return. Winning more bets means a higher return. A £1 System 4/7 costs £35.

System 5/7

A 5/7 system lets you make seven selections in different events, producing 21 possible winning five-fold bets. Winning any five bets guarantees a return. Winning more bets means a higher return. A £1 System 5/7 costs £21.

System 6/7

A 6/7 system lets you make seven selections in different events, producing seven possible winning six-fold bets. Winning any six bets guarantees a return. Winning more bets means a higher return. A £1 System 6/7 costs £7.

Super Heinz

A Super Heinz system lets you make seven selections in different events, producing 120 possible winning bets: 21 doubles, 35 trebles, 35 four-folds, 21 five-folds, seven six-folds and one seven-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Super Heinz costs £120.

Systems involving 8 selections

System 2/8

A 2/8 system lets you make eight selections in different events, producing 28 possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 System 2/8 costs £28.

System 3/8

A 3/8 system lets you make eight selections in different events, producing 56 possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/8 costs £56.

System 4/8

A 4/8 system lets you make eight selections in different events, producing 70 possible winning four-fold bets. Winning any four bets guarantees a return. Winning more bets means a higher return. A £1 System 4/8 costs 70.

System 5/8

A 5/8 system lets you make eight selections in different events, producing 56 possible winning five-fold bets. Winning any five bets guarantees a return. Winning more bets means a higher return. A £1 System 5/8 costs £56.

System 6/8

A 6/8 system lets you make eight selections in different events, producing 28 possible winning six-fold bets. Winning any six bets guarantees a return. Winning more bets means a higher return. A £1 System 6/8 costs £28.

System 7/8

A 7/8 system lets you make eight selections in different events, producing eight possible winning seven-fold bets. Winning any seven bets guarantees a return. Winning more bets means a higher return. A £1 System 7/8 costs £8.

Goliath

A Goliath system lets you make eight selections in different events, producing 247 possible winning bets: 28 doubles, 56 trebles, 70 four-folds, 56 five-folds, 28 six-folds, eight seven-folds and one eight-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. £1 Goliath costs £247.

Last Revision: 26/07/16 (Version: #40)

Handicap

Handicap Betting

The Asian Line is a special type of handicap used for soccer matches. Depending on the strength of each team, a handicap is issued for the game. This enables the odds for each side to be more similar, allowing for more competitive betting opportunities. All bets on the Asian Handicap in live betting (including 1st/2nd half bets) are settled according to the score line. Any goals prior to the bet being placed are ignored for settlement purposes.

You win if your team wins the match. If there's a draw (0 goals difference), you are refunded your stake.

You win if your team wins the match. If there's a draw, your bet is split in half: one half is considered a win, the other half is considered a draw and its stakes are refunded.

You win if your team draws or wins the match.

You win if your team wins or draws the match. If it loses with a one goal difference, you lose half of the amount staked.

You win if your team wins or draws the match. If it loses with a goal difference of one, your stake is refunded.

You win if your team wins the match. If it draws you lose half of the amount staked.

Free online poker

You win if your team wins the match.

You win if your team wins the match with a goal difference of two or more. If it wins with one goal your bet is split in half: one half is considered a win, the other half is considered a draw and its stakes are refunded.

You win if your team wins the match with a goal difference of two or more. If it wins with a goal difference of one, your stake is refunded.

Juventus vs Man.United - Live score 1:0

If you bet on Juventus €100, your net win is €80

If you bet on Juventus €100, your net win €40

If you bet on Man. United €100, your net win is €115

3-Way Handicap

In a 3-Way Handicap, the line is set so that there can also be a draw outcome, giving you 3 potential bets.

Handicap (-1) - You win if your team wins the match with a goal difference of two or more.

Tie: You win if the team with (-1) Handicap wins the match with exactly one goal difference.

Handicap (+1) - You win if your team draws or win the match.

Last Revision: 26/07/16 (Version: #40)

Each-way

Each-Way

An Each-Way (E/W) bet contains two parts - win bet and place bet. The win part is on your selection to come first in the event, and the place part is on your selection to finish either first or in one of the official top-ranked positions (e.g. 2nd, 3rd, 4th, etc.) which are shown on the betting slip when you place your wager. This bet is very popular in horse racing because you can earn returns even if your horse doesn't finish first.

When you place an Each-Way bet (by ticking the E/W check box on the betting slip), your stake is doubled. Half is put on the outright win, and the other half is on your runner finishing in one of the top places. You can see how much you’ll win from a place finish in the “place terms” which are shown underneath the stake box. The place terms show the fraction of the odds you’ll get for a place finish, plus the top ranked places, e.g.: ¼ 1-2-3. The place terms depend on the number of runners. So in a race of 8 or more runners, the place terms would read: ⅕ 1-2-3. If your runner wins, you’ll get paid twice - once for the win plus another ⅕ of the odds return for your selection finishing in the top three places. Here’s an example:

You place a £1 bet on a 12/1 shot with E/W terms of ¼ 1-2-3.

If your runner finishes 1st:

You win £12 plus your stake (£1) for the outright win;

You also win £3 (a quarter of the outright odds: 3/1) plus your stake (£1) for placing (i.e. finishing in the top three)

That gives you a total of £17.

If your selection finishes 2nd or 3rd:

The win part of your bet loses

You win £3 plus your stake for placing in the top three

If your selection finishes outside the top three places, both bets lose.

With Each-Way Accas, the win part of the first bet is carried over to the win part of the next event, and similarly, the each-way part is carried over to the each-way part of the next event.

You place a £1 E/W acca on both selection A in Race 1 and on selection B in Race 2. This means you have an outright (win) acca on both selections A and B winning the race. You also have a place acca on selections A and B both finishing inside the top places.

12/1 on selection A with E/W terms of ¼ 1-2-3.

10/1 on selection B with E/W terms of ⅕ 1-2-3.

If selection A comes first and selection B finishes in the top three places, the outright portion of the acca will lose, but the place portion will win.

You get ¼ of the winning odds for selection A (£3) plus your stake (£1)

PLUS ⅕ of the winning odds for selection B (£2) plus your stake (£1)

This gives you a total return of £7.

If selection A finishes in the top three places and selection B comes first, again, the outright portion of the acca will lose, but the place portion will win.

Again your total return is £7

But if both your selections win, both the outright and the place portions of the acca are winners.

You win £12 plus your stake (£1) on selection A for winning and £3 plus your stake (£1) for finishing in the top three places.

You also win £10 plus your stake (£1) on selection B for winning and £2 plus your stake (£1) for finishing in the top three places.

This gives you a total return of £31.

Last Revision: 26/07/16 (Version: #40)

Teaser Bets

Teaser Bets

A teaser bet allows you to adjust the points spread and game totals on two or more American Football or Basketball teams by choosing a fixed number of points. The number of teams and points selected determines your payout odds.

All selections must be successful for the teaser bet to win. If a selection in a two team teaser is a push, the bet will be considered “no action” and the stake will be refunded. A push in teasers of more than two teams will result in the bet dropping to the next level down, if available, or losing if not.

Teaser bets will only be allowed on pre-match events and only for selected leagues, including:

i. Regular teasers for NBA, NCAAB, NFL, NCAAF or any other league in which teaser bets are allowed (4, 4.5 and 5 for Basketball and 6, 6.5 and 7 for American Football)

ii. SUPER TEASERS: 3 teams teaser - buying 8 points, ties lose, odds -120/1.83

iii. MONSTER TEASER: 4 teams teaser - buying 10 points, ties lose, odds -120/1.83

Buying points

Buying points allows you to change the point-spread or game total of an American Football or Basketball game. You can move the point-spread so you get more points when betting the underdog, and fewer points when betting on the favourite. You can move the total so you get a higher total when betting the under or a lower total if betting the over.

Last Revision: 12 September 2018 (Version: #41)

Fast Markets

Fast Markets

Fast Markets allow you to bet on whether you think a specific event will happen within the next 1 or 5 minutes of a live football match, giving you the incredible potential to win on every minute of your favourite live games!

Think Rooney's about to lose it? Bet on a booking!

Think the goalie's lost his grip? Bet on a corner!

You can choose to bet on goals, corners, bookings, penalties, throw-ins, free kicks and goal kicks to happen during the game's next 1 minute or 5 minutes:

The time at which a goal is scored

The time at which a corner is awarded

The time at which a yellow or red card is shown to a participating player

The time at which a penalty is awarded

The time at which a throw-in is awarded

The time at which a free kick is awarded

The time at which a goal kick is awarded

1 minute refers to 00:00 – 00:59 seconds of the relevant 1 minute period.

5 minutes refers to 00:00 – 04:59 seconds of the relevant 5 minute period.

Asian Handicap betting with these figures means you're essentially splitting your bet to cover certain outcomes.

Injury time is not included.

Select the live match you want to bet on

Choose the specific Fast Market from the list of options

Enter your stake on your bet slip and click on 'Place bets'

Turn up the heat on your live betting experience: try Fast Markets now.

Last Revision: 26/07/16 (Version: #40)

Horse Racing

Horse Racing

Horse Racing is one of the biggest betting sports in the world with the most popular bets being win, each-way, accumulator and forecasts. Read on to learn more about these bet types.

What is a Racecard?

The Racecard gives information, prices and other details for a specific horse race. Horse racing racecard details generally include the time, place and distance of the race, the name and number of the horse, its finishing positions in the last few races (form), the jockey's colours (silks), and the condition of the course (going).

Racecards give you the opportunity to pick your horses based on whatever variable you like, such as how they're performing, your lucky number, your favourite colour or the horse's name.

What is a Win Single bet?

A single is one bet placed on one selection in a race. Your single wins if the selection you bet on wins the specified race.

What is an Each-Way bet?

An Each-Way (E/W) bet consists of two separate parts - a win part and a place part. The win part of the bet is on your selection to win the event, and the place part is on your selection to finish either first or within the race's specified place terms (e.g. 2nd, 3rd, 4th, etc). The bet is very popular in horse racing since it allows you to gain returns even if your horse doesn't finish first.

What is an Accumulator?

An accumulator bet, also known as an acca or combo, involves 3 or more selections from different events. For the accumulator to win, each selection must win in their respective events, and all selections in the bet must win.

What is a Forecast bet?

Forecast betting involves choosing 2 horses to finish first and second in a specific race. There are straight forecasts, reverse forecasts and combination forecasts...

In a straight forecast, you choose 2 horses to finish first and second in the correct order. A reverse forecast is where you choose 2 horses to finish first and second in any order. And a combination forecast involves choosing 3 or more horses to finish first or second in any order.

What is a Tricast bet?

As the name suggests, tricast betting involves betting on 3 horses to finish first, second and third in a specific race. The typical tricast bet predicts which 3 horses will finish first, second and third, in that order.

You can also bet a combination tricast, where you choose 3 horses to finish first, second and third in any order.

Last Revision: 26/07/16 (Version: #40)

Betting Rules

Betting Rules

These Betting Rules are inseparably linked to our Terms & Conditions, of which they form a part, and acceptance of these Betting Rules is a prerequisite to account registration. Any capitalized terms used herein which are not defined shall take their meaning from the Terms & Conditions.

The minimum amount for a bet is £/€0.10. Your maximum amount for a bet differs between sports, leagues and bets. You will see the exact value specified in the field where you enter the stake amount, when placing a bet. We make no guarantee that any bet placed within or for the maximum stake shall be accepted.

10Bet reserves right to refuse the whole or any part of any bet request for any reason and at our sole discretion. Individual bet requests may be reviewed and an alternative price or stake offered at our sole discretion.

10Bet accepts bets made online. Bets are not accepted in any other form (email, telephone, fax, etc.) and if received will be void, win or lose.

10Bet reserves the right to refuse/cancel any bet or part of a bet before the game starts and to make ambiguous bets void, without providing any justification.

Customers cannot cancel or change a bet once the bet has been placed and confirmed.

We also reserve the right to correct obvious errors with the input of betting odds. In such cases we could apply revised odds for final settlement on pre-live betting.

Bets (excluding live betting) will be accepted until the earlier of: the advertised start time of the event or its actual start time. If a bet is inadvertently accepted which includes an event after its actual or advertised start time, unless it is a live-betting event, the match/bet will be treated as a non-runner.

Irrespective of which betting odds format you select for odds to be shown in your Customer account, all bets will be settled based on American odds.

Where we have reason to believe that a bet is placed after the outcome of an event is known or after the selected participant or team has gained a material advantage (e.g. a score, sending off etc.) we reserve the right to void the bet, win or lose.

10Bet reserves the right to cancel any bets from customers who place money on an event where they are in any way involved, as participants, referee, coach etc.

10Bet reserves the right to withhold payment and to declare bets on an event void if we have evidence that the following has occurred: (i) the integrity of the event has been called into question or (ii) matchrigging has taken place. Evidence may be based on the size, volumes or pattern of bets placed with 10Bet across any or all of our betting channels.

When an event is cancelled, all related bets will be void automatically and accounts refunded.

If any match is abandoned due to injury, bad weather, crowd trouble etc. all bets that have already been settled up until the time of abandonment will stand. For example: If a football match is abandoned in the second half, all bets involving the 1st half will stand. What’s more, if there has been a goal scored, the first goal scorer market will stand, but the last and any time goal scorer bets will be void. For tennis: if a player retires injured in the 3rd set, all bets to win the 1st and 2nd sets will stand.

10Bet does not accept any responsibility for typing, human or palpable errors, which lead to obvious price errors. In such cases all bets will be deemed void.

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The official result is final for settlement purposes except where specific rules state the contrary. The podium position in Grand Prix racing, the medal ceremony in athletics and any similar official ceremony or presentation in other sports are to be treated as the official result.

Winnings will be credited to the Customer’s account following confirmation of the final result.

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10Bet allows only one account per person. Any subsequent accounts opened under the same postcode/personal details/IP address that are found to be related to any existing account may be closed immediately and any bets will be voided at 10Bet's discretion. 10Bet reserves the right to reclaim any winnings attained by these means and we reserve the right to withhold all or part of your balance and/or recover from your account deposits, pay outs, bonuses, any winnings that are attained by these means.

Your play shall be reviewed for irregular betting patterns. Irregular betting shall mean: (1) equal, zero or low margin bets or hedge betting by placing multiple bets; and (2) placing multiple bets in order to circumvent any maximum bet limitation (as shown on the betting slip or as agreed with 10Bet). In case 10Bet identifies an irregular betting pattern, we may: (i) void all of the Customer’s bets which are linked to irregular betting, except for the bet placed first; or (ii) cancel any bonuses or promotions applied to your account and remove any subsequent winnings relating to the bonus or free bet.

Last Revision: 21 June 2018 (Version: #8)

Football

Football

All match markets are based on the result at the end of the regular time. This includes any added injury or stoppage time but does not include extra time, time allocated for a penalty shootout or a golden goal.

Video Assistance Referee (VAR) will be taken into account. Decisions made after a significant event occurs may result in confirmed bets being voided. Bets voided will be from the time of the significant event until the time the final VAR decision was officially announced.

An exception is made when this rule relates to friendly matches. In such cases, all match markets are settled based on the actual result at the end of the game (excluding any extra time), irrespective of whether the full 90 minutes is played. This rule applies only to matches with regular playing time of two 45-minute halves.

Some Soccer matches may have different playing schedules. In that case the following will apply:

90 minutes scheduled play (3 x 30 minutes). Full-time bets are still considered valid. Half-time bets are considered void.

80 minutes scheduled play (2 x 40 minutes). All bets are still considered valid.

Should any match be played prior to the date or kick-off time denoted then bets will stand provided the wager is placed not later than the revised kick-off time.

All bets on a match abandoned before the completion of the regular time will be void unless the match is rearranged and played on the same date (local time) or stated otherwise in the rules, except for bets on any markets that have been unconditionally determined.

If the game does not take place as scheduled and is not played on the same date (local time) all bets are void. An exception is made if incorrect kick-off time is announced on our website.

If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed then bets based on the original listing will be void.

Bets will stand if we list a team name without specifying the term 'XI' in the name.

In the absence of an official source, or when significant conflicting evidence is present, bets will be settled based on our own statistics.

Extra Time

All bets are settled on the official statistics for the extra time period only. Any goals, corners, etc. that were taken or scored during the regulation time do not count. Extra time does not include a Penalty shootout. If the match does not go to Extra Time [ET] all bets are void.

Penalty Shootout

Penalties HC & OU - all of the penalty kicks taken during shootout

Total Penalties Taken - all of the penalty kicks taken during shootout

Total Team Penalties Converted - only converted penalties count for settlement

Penalties Sudden Death - select if the shootout will exceed the first 10 penalties

Team GK 1st Penalty Save - which GK will make the first save in shootout

Team To Take Last Penalty

First - Twentieth Penalty - choose per each Team if First, Second, Third... Penalty taken will be either scored or missed

1X2/HC/OU for 5/10/15 Minutes Markets

Predict the score within defined periods of 5, 10 or 15 minutes of live soccer games.

You can place bets on either 1X2 FT Money Line, Handicap or Over/Under.

Next minute markets

Each market refers to a specific 1 or 5 minute period in the match. It is split into minutes and seconds and it is displayed as part of the market title. 00:59 seconds counts as the first minute, 01:59 counts as the second minute, and so on.

Injury time does not count. For example:

The 5 minute period 40:00-44:59 refers to the first half only and does not include first half injury time.

The 5 minute period 45:00-49:59 refers to the start of the second half only and does not include first half injury time.

The 5 minute period 85:00-89:59 refers to the second half only and does not include second half injury time.

A settlement will be made based on data from the TV broadcaster covering the match, or if not available - based on the official website of the competition, or if not available – based on data transmitted by our data providers.

If a match is abandoned during any of these minute markets, all bets placed will be void if the time of the bet period was not completed. Bets in which the time of the bet period was completed will be settled and not declared void.

If a specified minute period is not completed, all bets will be void unless a winning market has already been established prior to the stoppage in play. All disallowed or cancelled goals, corner kicks, cards, penalties, free kicks, goal kicks and throw-ins will not count.

Goal will be settled on the time the goal is scored.

Corner is considered to have happened when it is AWARDED (not when it is taken).

Cards - both yellow and red cards count. Only cards shown to players on the playing field count. A card is considered to have happened when it is shown.

Penalty is considered to have happened when it is AWARDED (not when it is taken).

Free kick is considered to have happened when it is AWARDED (not when it is taken).

Goal kick is considered to have happened when it is AWARDED (not when it is taken).

Throw in is considered to have happened when it is AWARDED (not when it is taken).

Bets can be placed by either selecting a Home Win, a Draw or an Away Win. If a game is abandoned, bets will be void.

Asians

The Asian Line is a special type of handicap used for Soccer matches. Depending on the strength of each team, a handicap is issued for the game. This enables the odds for each side to be more similar, allowing more competitive betting opportunities. All bets on the Asian Handicap in live betting (including 1

half bets) are settled according to the score line. Any goals prior to the bet being placed are ignored for settlement purposes. If a game is abandoned, bets will be void.

You win if your team wins the match. If there's a draw (0 goals difference), your stake is refunded.

You win if your team wins the match. If there's a draw, your bet is split in half: one half is considered a win, the other half is considered a draw and its stakes are refunded.

You win if your team draws or wins the match.

You win if your team wins or draws the match. If it loses with a one goal difference, you lose half of the stake.

You win if your team wins or draws the match. If it loses with a goal difference of one, your stake is refunded.

You win if your team wins the match. If it draws you lose half of the stake.

You win if your team wins the match.

You win if your team wins the match with a goal difference of two or more. If it wins with one goal your bet is split in half: one half is considered a win, the other half is considered a draw and its stakes are refunded.

You win if your team wins the match with a goal difference of two or more. If it wins with a goal difference of one, your stake is refunded.

Juventus vs Man United - Live score 1:0

If you bet on Juventus €100, your net win is €80

If you bet on Juventus €100, your net win €40

If you bet on Man. United €100, your net win is €115

Over/Under

Predict the total goals scored in a match. Goals are considered regardless of whether they are scored before or after the bets are placed (unlike Asians, where the result before the bet has been placed is ignored). If a game is abandoned, bets will be void unless settlement is already unconditionally determined.

Bets win if there is either 0 or 1 goal scored in the match. If there are two goals exactly, the stake is returned. Bets lose if there are three or more goals scored in the match.

Bets win if there is either 0 or 1 goal scored in the match. If there are two goals exactly, half the stake will win and half will be returned. Bets lose if there are three or more goals scored in the match.

Bets win if there are 0, 1 or 2 goals scored in the match. Bets lose if there are three or more goals scored in the match.

Bets win if there are 0, 1 or 2 goals scored in the match. If there are three goals exactly, half the stake will be returned and half will be lost. Bets lose if there are four or more goals scored in the match.

Bets win if there are three or more goals scored in the match. If there are two goals exactly, the stake is returned. Bets lose if there is 0 or 1 goal scored in the match.

Bets win if there are three or more goals scored in the match. If there are two goals exactly, half the stake will be returned and half will be lost. Bets lose if there is 0 or 1 goal scored in the match.

Bets win if there are three or more goals scored in the match. Bets lose if there are 0, 1 or 2 goals scored in the match.

Bets win if there are four or more goals scored in the match. If there are three goals exactly, half the stake will win and half will be returned. Bets lose if there are 0, 1 or 2 goals scored in the match.

Total Goals/Total Goals 1

Predict the total goals scored in the match/1

half by both teams. If an event is abandoned, all bets will be void, unless the outcome of the placed bet has already been determined.

Over 2.5 - The bet will be a winner if there are 3 or more goals in the match/ 1

Under 2.5 - The bet will be a winner if there are 2 goals or less in the match/ 1

Total Team Goals/1

Predict the total goals scored by a certain team in the match/1

half. Own goals count to the team credited with the goal. If an event is abandoned, all bets will be void, unless the outcome of the placed bet has already been determined.

Over 2.5 - The bet will be a winner if the team scores 3 or more goals in the match/ 1

Under 2.5 - The bet will be a winner if the team scores 2 goals or less in the match/ 1

Half: 1X2, Asians and Over/Under

Bets will be settled on the first half result only. If a match is abandoned before half time, the bet will be void, unless the markets were unconditionally determined. If a match is abandoned during the second half then all first half bets are still valid.

Half: 1X2, Asians and Over/Under

Bets will be settled on the second half result only. If a match is abandoned then all bets will be void, unless the markets were unconditionally determined.

1X2 Up to 30

Min, Asians and Over/Under Up to 30

All bets will be settled based on the score by the end of the 30-th min (29:59). If a match is abandoned before the 30

min, bets will be void, except O/U bets which have already been determined. If a match is abandoned after the 30

1X2 Up to 70

Min, Asians and Over/Under Up to 70

All bets will be settled based on the score by the end of the 70-th min (69:59). If a match is abandoned before the 70

min, bets will be void, except O/U bets which have already been determined. If a match is abandoned after the 70

Draw no bet

Predict which team will be the winner. In case of a draw, all bets will be void. If a game is abandoned, bets will be void.

Double Chance

A Double Chance market allows you to cover two of the three possible outcomes in a game with one bet. There is also Double Chance 1

Half market, which is settled according to the result of the 1

The following options are available:

1 or X - if the result is either a home win or a draw then bets on this option are winners.

X or 2 - if the result is either a draw or an away win then bets on this option are winners.

1 or 2 - if the result is either a home win or an away win then bets on this option are winners.

Exact Score

Predict the exact score of the match by choosing from given results. There is another variation of this market available: Exact score 1

Half – you have to predict the score of the 1

Multi-Bet Exact Score

Predict the final score of the game by choosing from given options. Every option includes several results. You win if the final score is the same as any of the results featured in the option you have bet on.

Otherwise you lose. For example:

If the final score is either 1:0 or 2:0 or 3:0, you will win. If any other result occurs, your bet will be lost.

Multi Goals FT/1-st Half/2-nd Half/Teams

Predict whether or not a specific range of goals will be scored inside the full 90 minutes of each soccer game.

Selections are predefined goal ranges and “Other than” selections refer to any different goal range.

Example: if you place a bet on the "1-4 Goals" selection and the game ends in a 0-0 draw or with 5 or more goals scored, your bet will be lost. A winning bet in this market will be one placed on the "Other than 1-4" selection.

Halftime/Fulltime

Predict the result of a match at halftime and at the end of regular time. If a game is abandoned, bets will be void.

Example: If you chose 1/X, you bet on the home team to lead in the first half and the match to end in a draw. Extra time and penalty shootouts do not count.

Both Teams to Score

Predict whether both teams will score at least one goal in the game. Own goals count towards the team credited with the goal. If a game is abandoned, bets will be void, unless the outcome of these bets is already determined.

"Yes” – meaning that both teams will score.

“No” – meaning that either team will not score.

Both To Score No Draw

Both Teams score and the event finishes with a winner (example: 2-1).

Either only one Team scores or Both Teams score but the event finishes in a draw (example: 1-0 / 1-1 / 2-2...).

Both Teams To Score In Both Halves

Both Teams score in both halves.

If both teams score but not in both halves or if neither team scores at all.

Team To Score First & Win / Draw / Lose

Winning selection is the one that fully accomplishes the combination of which team will score first and either win, draw or lose afterwards.

3 Way Handicap

In a 3W Handicap, the line is set so that there can also be a draw outcome, giving you 3 potential bets. Bets are settled according to the final result. There is another option of this market: 1

Half 3 W Handicap, which is settled according to the result of 1

Handicap (-2) - You will win if your team wins the match with a goal difference of three or more.

Tie (-2) - You will win if the team with (-2) Handicap wins the match with exactly 2 goals difference.

Handicap (+2) - You will win if your team loses / draws / wins by 1 goal.

First to Score/Last to Score/2

Predict which team will score the first/2

/…./last goal in the match. Own goals count towards the team credited with the goal. If a game is abandoned all bets will be void, unless the outcome of a bet is already determined.

Winning Margin

Predict the team to win the match and the victory margin. For example in a match Team A vs Team B:

Bet on Team A to win by 2 or more goals wins if the result is 2:0, 3:0, 3:1, 4:0, 4:1, 4:2, etc.

Bet on Team A to win by 1 goal wins if the result is 1:0, 2:1, 3:2, etc.

Bet on Score Draw wins in case of any draw results with the exception of 0:0, i.e. 1:1, 2:2, 3:3, etc.

Bet on No score draw wins only if the result is 0:0.

Bet on Team B to win by 2 or more goals wins if the result is 0:2, 0:3, 1:3, 0:4, 1:4, 2:4, etc.

Bet on Team B to win by 1 goal wins if the result is 0:1, 1:2, 2:3, etc.

Odd/Even

Predict if accumulated goals by both teams will add up to an odd or even number. When no goals are scored, it is considered as Even for settlement purposes. If a game is abandoned, bets will be void, unless an outcome is already determined. There are several variations of this market:

Odd/Even – bets on it are settled according to Full time score

Half Odd/Even – bets on it are settled according to the 1

Half Odd/Even – bets on it are settled according to the 2

Teams Odd/Even

Predict if accumulated goals by a certain team will add up to an odd or even number. If this team has 0 goals, it is considered as Even for settlement purposes. If a game is abandoned, bets will be void, unless an outcome is already determined. There are several variations of this market:

Teams Odd/Even - bets are settled according to the goals scored by the named team for the Full time

Half Teams Odd/Even – bets are settled according to the goals scored by the named team for the 1

Half Teams Odd/Even - bets are settled according to the goals scored by the named team for the 2

Goalscorer

Predict if a player will score first/last/anytime goal in the match. Own goals are ignored for settlement purposes. If an own goal is scored, the previous or the next goal (if there are any) will be taken into consideration. If only own goals are scored in the match, it will be considered as No Goalscorer result for settlement purposes.

For Live Betting, if an own goal is scored, the next regular goal will be considered for settlement purposes.

Bets on players not taking part in the match will be void. For First Goalscorer, bets on players coming on as substitutes after the first goal has already been scored will also be declared void.

If a match is abandoned after the first goal has already been scored, all winning bets on First Goalscorer and on Anytime Goalscorer (bets on players who have already scored) will stand, all other bets on Goalscorer market will be void.

If a match is abandoned before a first goal is scored, all bets will be void.

Goalscorer Premier

Betting options available on this market are:

First or Last Goalscorer – Predict if a certain player will score either first or last goal in the match

2 or more – Predict if a certain player will score 2 or more goals in the match

3 or more - Predict if a certain player will score 3 or more goals in the match

Own goals are ignored for settlement purposes. If an own goal is scored, the previous or the next goal (if there are any) will be taken into consideration. Bets on players not taking part in the match will be void.

If a match is abandoned, bets on this market will be void with the exception of any bets that have an already determined outcome.

Team Goalscorer

Predict which player of a certain team will score the most goals in a League/Tournament.

Goals scored both in regular and extra time count. Penalty shootout goals do not count. In case two or more players score the same amount of goals, dead-heat rules apply. If there aren’t any goals scored by the named team, all bets will be void.

Top Goalscorer

Players who are nominated to play for their teams are considered VALID bets regardless of whether they are sidelined or injured during the tournament. In case a player is transferred to a different club within the same league, goals scored prior to the move will be counted. If a player is transferred to a club in another league, goals scored prior to the transfer cannot be brought over to his/her new league. All bets will stand in case of any of the above-mentioned scenario, unless otherwise stated:

Own goals will be ignored.

Only League goals scored are counted.

Goals scored in playoff matches are not counted.

If two or more players score the same amount of goals, dead-heat rules apply.

Teams to score in 1

Predict if a team will score at least one goal in 1

Half/Both halves. Own goals count to the team credited with the goal for settlement purposes.

If an event is abandoned, all bets will be void, unless the outcome of the placed bet has already been determined.

Teams Clean Sheet

Clean sheet means that a team will finish the game without conceding a goal. Own goals are valid for settlement purposes. If a game is abandoned, all bets will be void, unless settlement is already unconditionally determined.

Team Clean sheet team A “Yes” – in order for the bet to be settled as a winner team A should not concede any goal (including an own goal) in the game. If it does, the bet is lost.

Team Clean sheet Team A “No” – in order for the bet to be settled as a winner team A should concede a goal (an own goal counts as well) in the game. If it doesn’t, the bet is lost.

Head 2 Head

If one or more contestants fail to start the tournament, all bets are considered void. If both teams reach the same stage, the bets will be void.

Total Goals Min

Total Goals Min is the sum of the minutes of all goals scored in the regular time of the game. Goal times are recorded as the full minute according to the official source. Any goal scored in the added time of the 1

half will be recorded as the 45

minute. Any goal scored in the added time of the 2

half will be recorded as the 90

minute. As soon as a game kicks off it will be deemed to be in the first minute. So for example a goal scored after 24 minutes and 16 seconds will be settled as scored in the 25

Win/Loss is determined by comparing Total Goals Min with preset number. If a game is abandoned, bets on this market will be void.

OU & Goal Crazy/Goal Crazy/1

Bets are settled on the total number of goals scored by both teams in the match - Goal Crazy, or for the 1

Half Goal Crazy. If an event is abandoned during the 1

half, all bets on this market will be void. If an event is abandoned after the 1

half is completed, bets on 1

Half Goal Crazy will stand and bets on Goal Crazy will be void. Example:

If you pick 2-3, you win if 2 or 3 goals are scored in the match/1

half. Otherwise your bet is lost.

If you pick 3+, you win if 3 or more goals are scored in the match/1

half. Otherwise your bet is lost.

Half with Most Goals

Predict in which half most goals will be scored. Bets will be void if the match is abandoned.

Number of Goals/Number of Goals 1

Predict the exact number of goals scored in the match/1

half by both teams. If an event is abandoned during the 1

half, all bets on this market will be void. If an event is abandoned after the 1

half is completed, bets on Number of Goals 1

Half will stand and bets on Number of Goals will be void.

Number of Team Goals/Number of Team Goals 1

Predict the exact number of goals scored by a named team in the match/1

half. Own goals count to the team credited with the goal. If an event is abandoned after the 1

half is completed, bets on Number of Team goals 1

Half will stand and bets on Number of Team Goals will be void.

First Half/Second Half

Predict the result of first and second half separately. If a match is abandoned, bets will be void.

Example: To win a bet on '1/X’, the home team must win the first half and the result of the second half should be a draw. Extra time and a penalty shootout do not count.

1X2 rest of the match

All bets are determined without taking into consideration the current result at the time the bet is being placed – as if the game was starting again from 0:0 score after the bet had been placed. If a match is abandoned, all bets are void.

Example: Current result is 1-0 and final result is 1-1. The result for the bet settlement is 0-1:

1 - Bets on Home Team are lost

2 - Bets on Away Team are winners.

Penalty

Penalty is similar to Over/Under Wager. Win/loss is determined by the number of penalties accumulated by both teams. If a match is abandoned, bets will be void, unless the outcome of a bet is already determined.

If a penalty is awarded, but not taken (referee changes his decision, the game is abandoned before the penalty is taken), this penalty will be ignored for settlement purposes.

Win to Nil

Predict if a certain team will win the game, without conceding a goal.

Win Either Half

Predict if a certain team will win at least one half of the game – no matter 1

Own Goal

Predict if there will be an own goal scored in the match.

Win From Behind

Predict if a certain team will be down by one or more goals during any time of the match, but will eventually win the match.

Score/Miss a Penalty

Predict if a certain team will score or miss a penalty during the game. Penalties that were cancelled by the referee will be ignored.

Added Time in 1

Added Time is similar to Over/Under wagers. Win/loss is determined by the Added Time officially announced by the referee, not by the actual time played. If a game is abandoned in the 1

half, all bets will be void.

If a game is abandoned in the 2

Half bets will be settled, Added Time in 2

For example: If the referee shows 1 min added time and 2 min are played, bets will be settled as 1 min added time.

goal of the game will be scored by choosing from given time periods. Own goals will count for settlement purposes.

Betting periods at the end of either half include any injury/stoppage time added on by the match official at the end of normal time. Extra time does not count.

If a match is abandoned after the first goal is scored all bets will stand. If a match is abandoned before the first goal is scored, or a game finishes without any goals being scored, all bets will be void. As soon as a game kicks off it will be deemed to be in the first minute. So for example a goal scored after 24 minutes and 16 seconds will be settled as scored in the 25

Goal up to 30

Predict if there will be a goal scored before the 30

Min (29:59) of the game. If a game is abandoned before the 30

Min, bets will be void, unless a goal has already been scored in the game.

Goal Scored 1-15Min, 16-30Min, 31-Half Time, Starting 2

Half-60Min, 61-75Min, 76-Full Time

Bet on whether a goal will be scored in the named periods. If the match is abandoned, bets on the periods before the time of abandonment still stand, while all bets on periods after that time will be cancelled. Bets on the period which includes the minute the game was stopped, will be settled in case there is a goal already scored in the named period. Otherwise bets will be void.

Example: If the match is abandoned in the 38

Bets on minutes: 1 to 15 and 16 to 30 will be settled.

Bets on minutes: start of second half-60, 61-75, 76-Full Time will be void.

Bets on minutes: 31-Half Time will be settled if there was a goal scored between 31

Bets on minutes: 31-Half Time will be void if there was no goal scored between 31

Both teams to score & over 2.5

Yes = both teams to score and at least 3 goals to be scored in the game.

No = either team not to score or both teams to score but less than 3 goals altogether.

If a match is abandoned, bets will be void, unless the outcome of a bet is already determined.

Match Winner & Both Teams to Score

Predict the winner of the game and if both teams will score/not score from the given options. If a match is abandoned, all bets will be void.

Scorecast

This is a prediction on both First to Score and Exact Score of the match. Both should be correct for a bet to win. Own goals are not counted for first to score: next goal scored which is not an own goal will be counted for settlement purposes.

If there are only own goals in the match, bet will be settled with Exact Score market odds at kick-off time. If game ends with 0:0 score, all bets will be void.

If player comes on the field after first goal is scored, or did not take part in the game at all, bets including him as first to score will be settled with Exact Score market odds at kick-off time.

If a match is abandoned after first goal is scored, bets will be settled with First to Score odds of Goalscorer bet type at kick-off time.

1st Half Scorecast

This is a prediction on both First to Score and Exact Score in the 1st half of the match. Both should be correct for a bet to win. Own goals are not counted for first to score: next goal scored which is not an own goal will be counted for settlement purposes.

If there are only own goals in the 1st half, bet will be settled with 1st Half Exact Score market odds at kick-off time. If 1st Half ends with 0:0 score, all bets will be void.

If player comes on the field after first goal is scored, or did not take part in the 1st Half at all, bets including him as first to score will be settled with 1st Half Exact Score market odds at kick-off time.

If a match is abandoned during the 1st Half, all bets will be void.

Anytime Scorecast

This is a prediction on both Anytime Goalscorer and Exact Score of the match. Both should be correct for a bet to win. Own goals are not counted for Anytime Goalscorer for settlement purposes.

If there are only own goals in the match, bet will be settled with Exact score market odds at kick-off time. If game ends with 0:0 score, all bets will be void.

If player did not take part in the game at all, bets including him as Anytime Goalscorer will be settled with Exact Score market odds at kick-off time.

If a match is abandoned after a goal or goals are scored, bets including players who have already scored will be settled with Anytime Goalscorer odds of Goalscorer bet type at kick-off time. All other bets will be void.

Wincast

This is a prediction on both First to Score and Final Result (home win, away win or draw) of the match.

Both should be correct for a bet to win. Own goals are not counted for First to Score: next goal scored which is not an own goal will be counted for settlement purposes.

If there are only own goals in the match, bet will be settled with 1X2 market odds at kick-off time.

If player comes on the field after first goal is scored, or did not take part in the game at all, bets including him as First to Score will be settled with 1X2 market odds at kick-off time.

If a match is abandoned after first goal is scored, bets will be settled with First to Score odds of Goalscorer bet type at kick-off time.

Half-time/Full-time & Over/Under 2.5

Predict the match result at half-time and full-time, and whether at least 3 goals will be scored in the match. Example: In order for the bet ‘1/X and Over 2.5’ to be successful, the home team must win the first half, then the final result should be a draw and 3 or more goals should be scored during the match. Extra time and penalty shootouts do not count.

Match Winner & O/U 2.5/3.5

Predict the winner of the match and if there will be over or under 2.5/3.5 goals scored in the match from the given options.

If a game is abandoned, all bets will be void.

Match Winner & O/U 1.5 1

Predict the winner of the match and if there will be over or under 1.5 goals scored in the 1

half from the given options.

If a game is abandoned, all bets will be void.

1X2 Corners Full Time/1

Predict which team will take more corners. Available options are:

1 – Home team to take more corners

X – Both teams to take an equal number of corners

2 – Away team to take more corners

Corners 1X2 Full Time is settled according to the corners taken during the whole match.

Half is settled according to the corners taken in the first half only.

Half is settled according to the corners taken in the second half only.

Awarded, but not taken corners (there is a corner, but before it is taken the referee signals for the end of the first half or the match) will not count for settlement purposes. Also if a corner needs to be re-taken for any reason, it will be counted as 1 corner.

If a match is abandoned all bets will be void unless settlement is already determined.

Asians Handicap & Over/Under Corners FT/1

This market is similar to Handicap and Over/Under wager. Win/Loss for Handicap part is determined by comparing the corners taken by each team, applying the given Handicap. Win/Loss for Over/Under part is determined by the corners taken by both teams. Push rules apply.

Asians & Over/Under Corners FT will be settled according to the corners taken during the whole match.

Asians & Over/Under Corners 1

Half will be settled according to the corners taken in the first half only.

Asians & Over/Under Corners 2

Half will be settled according to the corners taken in the second half only.

Awarded, but not taken corners (there is a corner, but before it is taken the referee signals for the end of the first half or the match) will not count for settlement purposes. Also if a corner needs to be re-taken for any reason, it will be counted as 1 corner.

If a match is abandoned all bets will be void unless settlement is already determined.

Total Team Corners

Total team corners are similar to Over/Under wager. Win/Loss is determined by the number of corners taken by the chosen team. Push rules apply. Awarded, but not taken corners (there is a corner, but before it is taken the referee signals for the end of the first half or the match) will not count for settlement purposes. Also if a corner needs to be re-taken for any reason, it will be counted as 1 corner.

If a match is abandoned all bets will be void unless settlement is already determined.

Total Corners 2 Way

Predict if the total corners taken in the match (by both teams) will be over or under a given number. Push rules apply.

Awarded, but not taken corners (there is a corner, but before it is taken the referee signals for the end of the first half or the match) will not count for settlement purposes. Also if a corner needs to be re-taken for any reason, it will be counted as 1 corner.

If a match is abandoned all bets will be void unless settlement is already determined.

Total Corners Odd/Even

Predict if the total corners taken in the match (by both teams) will add up to an odd or even number. Awarded, but not taken corners (there is a corner, but before it is taken the referee signals for the end of the first half or the match) will not count for settlement purposes. Also if a corner needs to be re-taken for any reason, it will be counted as 1 corner.

If a match is abandoned all bets will be void unless settlement is already determined.

Corners 3 Way HC

In 3 way HC betting, the line is set so that there can also be a draw outcome, giving you 3 potential bets. Bets are settled by comparing the corners taken by each team, applying preset handicap.

Handicap (-1) - You win if your team takes two or more corners more than the opponent.

Tie (-1) - You win if the team with (-1) Handicap takes exactly one corner more than its opponent.

Handicap (+1) - You win if your team takes a bigger or an equal number of corners than its opponent.

Awarded, but not taken corners (there is a corner, but before it is taken the referee signals for the end of the first half or the match) will not count for settlement purposes. Also if a corner needs to be re-taken for any reason, it will be counted as 1 corner.

If a match is abandoned all bets will be void unless settlement is already determined.

Corners 3 Way OU

Predict if corners taken by both teams during the match will be over, under or exactly a given number.

Awarded, but not taken corners (there is a corner, but before it is taken the referee signals for the end of the first half or the match) will not count for settlement purposes. Also if a corner needs to be re-taken for any reason, it will be counted as 1 corner.

If a match is abandoned all bets will be void unless settlement is already determined.

Corners Over/Under, Corners 1

Half Over/Under, Corners 2

Predict if the total corners taken in the match (by both teams) will be over or under a given number. Push rules apply.

Awarded, but not taken corners (there is a corner, but before it is taken the referee signals for the end of the first half or the match) will not count for settlement purposes. Also if a corner needs to be re-taken for any reason, it will be counted as 1 corner.

If a match is abandoned all bets will be void unless settlement is already determined.

First/Last Corner

Predict which team will take the first/last corner in the game.

Awarded, but not taken corners (there is a corner, but before it is taken the referee signals for the end of the first half or the match) will not count for settlement purposes. Also if a corner needs to be re-taken for any reason, it will be counted as 1 corner.

If a match is abandoned all bets will be void unless settlement is already determined.

Predict which team will take the named corner in the game. If this specific corner is not taken in the game, bets will be void. For example game finishes or is abandoned with 8 corners taken – all bets on any corner after the 8th will be void (9th, 10th, etc.).

Kick Off

Predict which team will perform the first kick of the game. Bets accepted after the decisive toss of coin will be void. All bets stand if a kick off has been made in the match, no matter if the match is later abandoned.

Player Cards/Player Red Card

Predict which Player will be carded - either with yellow card or with red card during the game. Players entering the field as substitutes are eligible and will be counted for settlement purposes. Cards shown to non-players, such as managers, substituted or substitution players - do not count for settlement. Any card shown after the full-time whistle has been blown will be disregarded. Both yellow and red cards count.

Red Cards

Red Cards is similar to Over/Under wager. Win/Loss is determined by the number of red cards accumulated by both teams.

Cards shown to non-players (managers, coaching staff, etc.) or substitutes on bench do not count.

If a match is abandoned all bets will be void unless settlement is already determined.

Total Booking in Match

This market is similar to Over/Under wager. Win/Loss is determined by points accumulated for cards shown to both teams. A yellow card counts as one point and a red card counts as two points. The maximum number of points a player can accumulate during a match is three (if a player receives two yellow and a red card respectively, the 2

yellow card point is ignored). Cards shown to non-players (managers, coaches, substitutes on the bench, etc.) do not count.

Cards shown to non-players (managers, coaching staff, etc.) or substitutes on bench do not count.

If a match is abandoned all bets will be void unless settlement is already determined.

First/Last Booking

Predict which team will receive first/last of any card (yellow or red) in the game. If players from both teams are booked for the same incident in which first or last card is received, bets will be void.

If a match is abandoned all bets will be void unless settlement is already determined.

Substitutes

Substitutes are similar to Handicap and Over/Under wager. Win/Loss for Handicap part is determined by comparing the substitutes used by each team, applying the given Handicap. Win/Loss for Over/Under part is determined by substitutes used by both teams.

If a match is abandoned all bets will be void unless settlement is already determined.

First/Last Substitute

Predict which team will make first/last substitution in the game. If both teams make a substitution at the same time, which happens to be first/last in the game, bets on it will be void.

If a match is abandoned all bets will be void unless settlement is already determined.

Offside

Offside is similar to Handicap and Over/Under wager. Win/Loss for Handicap part is determined by comparing the offsides ruled against each team, applying the given Handicap. Win/Loss for Over/Under part is determined by offsides ruled against both teams.

If a match is abandoned all bets will be void unless settlement is already determined.

First / Last Offside

Predict which team will be caught first/last in an offside position in the game.

If a match is abandoned all bets will be void unless settlement is already determined.

Fouls are similar to Handicap and Over/Under wager. Win/Loss for Handicap part is determined by comparing the fouls committed by each team, applying the given Handicap. Win/Loss for Over/Under part is determined by fouls committed by both teams.

If a match is abandoned all bets will be void unless settlement is already determined.

Ball Possession

Ball Possession is similar to Handicap Wager. Win/loss is determined by the Ball Possession of both teams, then by comparing the ball possession with the handicap given before the game started.

If a match is abandoned all bets will be void.

Passes

A ball played intentionally from one player to another. Attempted passes will also count as valid for settlement purposes.

If a match is abandoned all bets will be void unless settlement is already determined.

Shots on Target

"Shots on Target" is similar to Handicap and Over/Under wager. Win/Loss for Handicap part is determined by comparing the shots on target of each team, applying the given Handicap.

Win/Loss for Over/Under part is determined by shots on target of both teams..

If a match is abandoned, all bets will be void, unless settlement is already unconditionally determined.

Total Throw In

Total Throw Ins is similar to Handicap and Over/Under wager. Win/Loss for Handicap part is determined by comparing the throw ins taken by each team, applying the given Handicap. Win/Loss for Over/Under part is determined by throw ins taken by both teams.

If a match is abandoned all bets will be void, unless settlement is already unconditionally determined.

Predict which team will be first/last to take a throw in in the game. If a match is abandoned all bets will be void unless settlement is already determined.

Predict which team will be first/last to take a free kick in the game. If a match is abandoned all bets will be void unless settlement is already determined.

Predict which team will be first/last to take a goal kick in the game. If a match is abandoned all bets will be void unless settlement is already determined.

Outright/Winner

Predict the winner of the relevant competition. Bets are settled on the final league position, after play offs (if played), unless otherwise stated.

To Qualify/Win the Cup

Winner is the team advancing to the next round or winning the cup. Should a team be disqualified from the tournament prior to the match, and a bye is awarded, then all qualification/win the cup bets will be void.

Relegation / Promotion

Bets are settled on the final league position, after play offs (if played), unless otherwise stated. If a team is removed from the league before the season has started, then all bets on that market will be made void, and a new relegation/promotion book will be opened.

Group Winner / Qualify / Forecast / Points

Bets settled on final Group standings.

Group Winner – Predict the team which will win the group.

Group Qualify – Predict if a team will qualify for the next round of the tournament without playoffs.

Group Forecast – Predict the exact place the named team or teams will finish in.

Group Points – Predict how many points a team will accumulate.

Elimination Stage

Predict in which stage of a tournament a certain team will be eliminated.

Player and Game Performance Markets

Settlement is based on official competition rules and official competition feed information.

Predict what will be the in-play performance of single Player from each Team.

Predict what will be the in-play action that will determine outcome of the match.

Player Performance

All match markets are based on the result at the end of the regular time. This includes any added injury or stoppage time but does not include extra time, time allocated for a penalty shootout or a golden goal. All bets on a match abandoned before the completion of the regular time will be void except for bets on any markets that have been unconditionally determined.

Player Propositions markets specifically, bets on players not taking part in the match will be void.

Settlement of the following markets will be determined by feed provided data or in the absence of an official source, or when significant conflicting evidence is present, bets will be settled based on our own statistics.

Detailed definitions of individual Player Propositions market:

Shots on target (Selected Player)

Any intentional goal attempt which could result in:

a) The ball goes into the net

b) The ball would have gone into the net but was stopped by a goalkeeper's save

c) The ball would have gone into the net but was stopped by a defender who is the last man

Shots hitting the frame of the goal are not counted as shots on target unless the above criteria are met.

Shots blocked by another player, who is not the last-man, are not counted as shots on target.

Assists (Selected Player)

The final touch (pass, pass-cum-shot or any other touch) leading to the recipient of the ball scoring a goal without a decisive touch from an opposition player. Own goals or penalties do not get an assist awarded.

An intentional played ball from one player to another. Crosses, throw-ins and keeper throws do not count as a pass. Goal kicks, free kicks, corners, kick-offs and penalties can be played as a pass.

Awarded to the player deemed to be in an offside position where a free kick is awarded.

Tackles (Team/Selected Player)

A tackle is defined as where a player connects with the ball in ground challenge where he successfully takes the ball away from the man in possession. The tackled player must clearly be in possession of the ball before the tackle is made.

Game Actions

Predict the in-play action that will determine the outcome of the match.

Transfer Specials

Player to sign for before.. - Club of player to sign includes Loan deals for settlement purposes. If he is recalled to his parent club or sold to another one later it does not matter. It only does matter where the player is playing on the date mentioned.

Next Permanent Manager - Bets are settled on the next permanent manager as announced by the club. Caretaker bosses and interim managers do not count for this market, unless they lead the team in at least 10 competitive matches. If they do, they will be settled as winners for betting purposes.

Mythical Matches

Mythical Matches are usually head-to-head duels between two teams which do not play against each other in an actual match, but against different opponents in two different matches, with the outcome of both being combined together to produce the result of a mythical bet.

Mythical Matches will use the main 1X2, HC & OU lines from both separate events and perform combined main 1X2, HC & OU lines.

Mythical match bets involve the virtual pairing of any two teams. Mythical match results are decided by the number of goals scored by the two paired teams in their respective matches. The winning team is the team with the highest number of goals scored.

Venue (Home or Away) of the matches are not considered in these Mythical matches.

If any of the paired team's matches are postponed, rescheduled or abandoned, all mythical match bets involving those teams will be void.

Last Revision: 2 October 2018 (Version: #58)

Horse Racing

Horse Racing

Bets on Racing are settled on the official result (Jockey Club rules of racing).

We cannot be held responsible for any errors or omissions in respect of accuracy in publishing or issuing of prices or information, despite every effort being made to ensure total accuracy. We reserve the right to correct these errors.

When a result is amended after the official result (i.e. the weigh-in), for example as a result of a successful appeal, the amendment will be ignored for settlement purposes.

Ante-post bets are settled at the price and place terms applicable at the time of acceptance. Should a wrong price or place term be given in error we reserve the right to settle the bet according to the correct price/place terms available at the time of the bet.

Each way

Bets are acceptable win or each way. Using the each way checkbox will double the unit stake placed on the winner selection.

It will contain one bet on the Winner and another bet on the Place, Terms will be written at the header of the event eg. E/W 1/4 1-2-3

For horse racing, the each way bets will be determined according to the number of runners and the table:

Number of runners coming under starters orders will be the number which will determine the each way terms for non-ante post races.

If non-runners take the race to less than five runners the place money goes on to win.

Some races can have enhanced odds or places and we keep the right to offer different odds and places.

Dead Heats

When a dead heat occurs for first place, the stake money on the winning selection will be divided by the number of winners, with full odds paid at the reduced stake. The remainder of the stake is lost. Where an each-way bet involves a dead heat winner, the win part of the bet will be settled as above, and the place part will be settled in full, in accordance with the relevant place terms. Should the dead heat involve placed selections and results in more than the allocated number of places, then the stakes will be divided as before, and settled to the full place terms.

Ante post

Ante post events will be available in advance to customers, more than 48 hours before the race. Bets on non-runner horses in ante post events will be considered lost, unless otherwise stated.

Ante post events may be suspended on days when races related to the event occur.

Ante post bets will be settled according to the price and place terms at the time the bet has been placed.

We reserve the right to cancel wagers on ante post prices/places which have been presented due to typing or human errors.

Postponed races

If a race is postponed and final declarations stand, then the bets will stand. Bets will be void if:

The race is declared void

The condition of the race has changed

Rule 4 Deduction

Rule 4 deduction will apply according to the following table:

Price of non-runner at time of withdrawal

Amount deducted from winnings

In the case of a non-runner, the deduction will apply according to the non-runner odds right before the withdrawal.

R4 will apply on ‘Day of event race’, less than 48 hours before the race.

If 2 or more horses are withdrawn, the total deduction will not exceed 90p.

Rule 4 deductions will apply to all winning bets placed before the non-runner was declared.

Example: prices available at 9:00 am.

1st non-runner declared: 10:00 am.

Bookmaker applies Rule 4 at 10:05 am.

Winning bets on fixed odds between 9:00 am to 10:05 am will be deducted according to the non-runner's last odds.

2nd non-runner declared: 11:30 am.

Bookmaker applies 2nd Rule 4 at 11:35 am.

Winning bets on fixed odds between 10:06 am to 11:35 am: 2nd rule 4 will apply.

Winning bets on fixed odds between 9:00 am to 10:05 am: 2nd rule 4 will apply but the sum of the deduction will not exceed 90p.

If a horse comes under Starter’s Orders but refuses to race, the bet will be a loser. In all horse races where a runner is withdrawn, or adjudged not to have started - and therefore been declared a Non-Runner by the starter - stakes on that selection will be refunded. (The exception to this being Ante Post bets). Bets on the remaining runners in that race, taken at Early Prices or at Board Prices prior to withdrawal, will be subject to a deduction.

Reserves

Some races contain reserves, who may or may not be priced in our early prices lists. The finishing position of any of these reserves will count regardless of whether they are priced or not.

If a reserve horse is offered with an early price and becomes a non-runner, then no Rule 4 deduction will be applied as a result of the withdrawal.

If a reserve horse is declared an official runner at the racecourse before the declaration stage and if it is subsequently withdrawn, normal Rule 4 rules will apply to the reserve horse from this point.

Forecasts

A Straight Forecast is a bet where you name two selections to finish 1st and 2nd in the correct order for a specified event.

A Reverse Forecast is a bet where you name two selections to finish 1st and 2nd in any order for a specific event.

A Combination Forecast is a bet where you choose three or more selections with any of these to finish 1st and 2nd for a specific event.

Forecasts will be accepted only in races of three or more runners and will be settled in accordance with the officially declared SP Computer Forecast Dividend. In races with less than three runners the forecast bet will be declared void. If one of the selections becomes a non-runner in a forecast bet, the total stake will be placed on the other remaining selection as a win single bet at SP.

Example: £1 Forecast AB, where B is a non-runner, bet will be a £1 win single on A.

In races where a horse finishes alone and no forecast dividend is returned then all forecast bets nominating that horse to finish first will be settled as a Win single at SP on the winning horse. All other forecast bets in the race are lost.

In a Combination Forecast, where a selection becomes a non-runner, the total stake of the bet will be divided equally between the possible forecast combinations, using the remaining selections and the forecasts, including the non-runner, becoming singles.

Example 2: A combination forecast (6 bets, total stake £6) ABC, where C is a non-runner, will be settled as:

In the event of a dead heat, separate dividends will be declared for all the horses involved in the dead heat and forecast.

Unnamed favourites are not accepted for forecast betting.

Tricasts

A Tricast is a bet where you name the first three selections to finish first, second and third in the correct order for a specified race, in races where a Computer Forecast Dividend is declared.

A Combination Tricast is a bet where you name three selections to finish first, second and third in any order.

Any winning Tricast is paid out according to the official Computer Tricast return which is declared to a £1 stake.

Tricasts are offered on all handicap races in which there are eight or more runners declared. If there are less than 8 runners – all bets will be void.

If one of the selections becomes a non-runner in a tricast bet, the bet will be settled as a forecast on the remaining selections in the order they were selected. If two of the selections become non-runners in a tricast, the bet will be settled as a win single on the remaining runner.

Example: £1 Tricast ABC, where B is a non-runner, will be settled as a £1 Forecast AC.

Example 2: £1 Combination Tricast ABC, where C is a non-runner, will be settled as:

In the event of two or more horses dead-heating for first, second or third place then separate dividends will be declared and paid to each qualifying tricast. In fixed price tricasts the full odds will be paid with the stake being split according to the number of horses which dead-heat.

Unnamed favourites are not accepted for tricast betting.

Tricasts are accepted for singles only.

Favourites

Bets on First and Second favourites are accepted win-only at starting price. Early prices or board prices cannot be taken on unnamed favourites.

The favourite is the horse quoted at the shortest odds in the official starting price.

The second favourite is the horse quoted at the next shortest price.

If two horses are quoted at the same odds and these odds are shorter than those quoted against any other, then these two are equal first favourite and equal second favourite.

If two or more co-favourites are selected, the stake will be divided equally between them and paid at full odds.

Betting Without

Predict the result of a given race excluding a Favourite horse. The finishing position of the Favourite horse will be ignored for bets placed on this market. For example, a bet placed on Cue Card without Don Cossack (favourite) will win if Cue Card wins the race or finishes second to Don Cossack. The bet will have lost in all other circumstances.

In markets where we offer 'Betting Without' a nominated selection, the place terms will be based on the remaining number of runners excluding the nominated selection.

Any each-way terms advertised are settled on the actual number of runners who take part in the race, excluding the 'without' selection.

Any rule 4 deductions will still apply and will be based on the price of the withdrawn runner in that market at the time of withdrawal.

Betting Without bets are settled ignoring the finishing position of the nominated ‘without’ runner. Where the nominated ‘without’ selection is withdrawn before the start of a race, all bets on any of the field in this market stand.

Where the nominated “Without” selection is withdrawn before the start of a race, all bets on any of the field in this market stand.

If 2 or fewer runners start the race, bets will be void.

Normal dead-heat rules apply.

Place Only Betting

Place Only 2 - Predict a horse to finish in one of the first two places. Place only bets are accepted on horse races of five or more runners.

Place Only 3 - Predict a horse to finish in one of the first three places. Place only bets are accepted on horse races of eight or more runners.

In the event of a horse being withdrawn, not under starter’s orders, stakes on that selection will be returned. Bets for the remaining horses in the race will be subject to a deduction in accordance with the Rule 4 table below based on the price in the Place Only market of the withdrawn horse(s) at the time of withdrawal.

Place Only Rule 4 Deductions Table

Amount deducted from winnings

Price of non-runner at time of withdrawal

If 2 or more horses are withdrawn, the total deduction will not exceed 90p.

If the selected horse is withdrawn from a race after coming under starter’s orders, bets placed on that horse will have lost as the horse will be deemed to have been a participant in the race.

In the event of non-runners, the number of places paid will remain the same, unless the number of runners in the race is equal to or less than the number of places paid, in which case all bets will be void. This market is settled on the official place terms of the race. If an 8 horse race with each way terms of 3 places is reduced to a race of 7 or less runners, we will still pay 3 places on the Place Only market.

Normal dead-heat rules apply.

Match Betting

Predict a horse to finish one place ahead of another horse in a direct Head-To-Head during Race event.

A Match bet is based on one selection beating another according to the specific conditions advertised. Dead heat rules apply unless a tie price is made available (e.g. for a handicap match bet). One of the two selections in any match bet must complete the course for the bets to stand, otherwise bets are void.

Both selections must start for bets to stand, otherwise Match Bets are void.

Settlement of bets will be based on the official declared result.

If neither horse finishes a race with hurdles/fences, the number of hurdles/fences successfully completed in the race will determine the winner.

Last Revision: 09/11/18 (Version: #41)

Basketball

Basketball

All games must start on the scheduled date (local time) for bets to have action. An exception is made if incorrect start time is announced on our website.

If a game venue is changed, bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, then bets based on the original listing will be void.

All bets on a game include overtime unless otherwise stated.

In 2-way markets push rules apply unless otherwise stated below. Stakes on single bets are returned, and in multiples/parlays the selection is treated as a non-runner.

3-way Money Line & Double Chance markets bet settlement excludes Overtime.

48-minute games must go at least 43 minutes of play and 40-minute games must go at least 35 minutes of play in order for full time bets to take actions.

If a game is suspended after the minimum time has been played and not resumed the same day, then regardless of whether the game is completed at a later date, the score when the game is halted will determine the betting results.

Champions League – If a match finishes in a tie and overtime isn’t played, Match betting and Normal Time Match betting (2-way) will be settled as a push. Should there be Overtime markets, they will be settled as ‘Yes’.

If a match does not finish in a tie, but overtime is played for qualification purposes, the markets will be settled according to the result at the end of regular time.

3x3, Streetball, Big3

For 3x3, Streetball and Big3 variations of this sport, settlement is based on official competition rules. When a match starts but is not completed, bets are void unless the specific market outcome is already determined.

Money Line

Predict which team will be the winner.

Spread

Predict which team will be the winner, applying the given spread to the score.

Over/Under

Predict if the points scored by both teams will be over or under a given number.

Half markets (Money Line, Spread, Over/Under, Total Team Points, Total Odd/Even and Total Team Odd/Even) will be settled according to the result of the first half only. If the game is abandoned before half time, all 1

Half markets (Money Line, Spread, Over/Under, Total Team Points, Total Odd/Even and Total Team Odd/Even) will be settled according to the result of the second half including overtime if played. If the game is abandoned bets will be void. An exception is made if there are 5 or less minutes of scheduled playing time remaining. In this case bets will be settled according to the result at the time of abandonment.

All Quarter markets (Money Line, Spread, Over/Under, Total Team Points, Total Odd/Even and Total Team Odd/Even, Margin of Victory) will be settled according to the result of the relevant quarter. The 4

quarter result includes overtime if played. Quarters must be finished in order for bets on them to be settled. If the game is abandoned during the scheduled playing time, bets on the running and following quarters will be void. Example:

If the game is abandoned in the 2

Quarter will be settled, the rest (2

If the game is abandoned in the 4

Quarter (even if there are less than 5 min of scheduled playing time left), bets on it will be void. Bets on 1

If the game is abandoned in overtime, all Quarter bets will be settled. 4

Quarter bets will be settled according to the4th quarter result, adding any points scored in overtime up to the time of abandonment.

Total Team Points

Predict if a certain team will score more or less points than a given number.

Total Odd/Even

Predict if the points scored by both teams will add up to an odd or an even number.

Total Team Odd/Even

Predict if the points scored by a certain team will add up to an odd or an even number.

Winning Margin/Margin of Victory

Predict the winning team and exactly by how many points this team will win by choosing from given options.

Over Time

Predict whether or not the match will go into overtime. If the game is abandoned bets will be void, unless overtime has already started. If overtime is played, while the regulation time result was not tied, all bets will be void.

Halftime/Fulltime

Predict the result of the game at half time and at the end of the game, including overtime if played. If a game is abandoned or for some reason ends in a draw and no overtime is played, bets will be void.

Highest scoring Half/Quarter

Predict in which half/quarter most points will be scored. This bet type includes overtime if played. Push rules apply. If a game is abandoned, bets will be void.

Race to 12/25/45 points

Predict which team will be the first to reach 12/25/45 points. If the game is abandoned before any team reaches the quoted number of points, bets will be void.

Winner / Outright

Bets will be settled according to the final league position including Play offs and according to the official site of the event.

To Qualify

Should a team be disqualified from the tournament prior to the match, and a bye is awarded, then all qualification bets will be void.

Players

There are several markets available for any named players: points, rebounds, assists, steals, etc.

If the relevant player doesn’t get any playing time in the match, bets on him will be void. Any stats achieved in overtime (if played) will be taken into account for settlement purposes. Win/Loss is determined by a comparison between the stats achieved by the named player and a pre-given number of stats.

A settlement will be made according to the statistics provided by the official site of the Tournament in which the game is played.

Teasers

Teasers/Super Teasers/Monster Teasers allow adjustment of points spread and game totals on two or more teams.

A fixed number of points are bought on all selections in the teaser. The number of teams selected and the number of points selected determine the payout odds:

Three teams = -120/1.83 (push loses)

Four teams = -120/1.83 (push loses)

All selections must be successful in order for the bet to win.

If a selection in the teaser is a push, the teaser will drop to the next lower level, if a lower level is offered for that particular teaser.

A push in a two team teaser without a loss will be considered “no action” and the stake will be refunded.

When placing a bet on super/monster teaser, if there is a push result, the teaser will be lost.

Teaser bets will only be allowed on pre-match events and selected leagues, including:

1. Regular teasers for NBA, NCAAB or any other league in which teaser bets are allowed: 4, 4½ and 5 points

2. SUPER TEASERS: 3 teams teaser - buying 8 points, ties lose, odds -120/1.83

3. MONSTER TEASER: 4 teams teaser - buying 10 points, ties lose, odds-120/1.83

Last Revision: 12 September 2018 (Version: #45)

Tennis

Tennis

In the event of any of the following circumstances, all bets will stand:

- A change of schedule and/or day of match

- A change from indoor court to outdoor court or vice versa

- A change of surface (either before or during a match)

- A delay in the start of a match will not affect the standing of wagers, nor will a suspension, as long as the play is resumed and the match completed.

Winner Full Time including Live Betting

If the full statutory number of sets hasn’t been completed, all bets will be deemed as void.

Asian Handicap & O/U Full Time including Live Betting

Refers to the sets played in the match. Win/loss is determined by the number of sets accumulated by both players. If the full statutory number of sets hasn’t been completed, all bets will be deemed as void. A super tie break is considered as one set for bets on O/U.

Point Winner / 1

Predict which player will win the stated point. The nominated point will be featured in the name of the bet type, for example: 1

Point Winner. If a point is not played for any reason – it is awarded by the umpire as a penalty point, the game or the match is over before the point is played, a player withdraws, etc. – bets on it will be void. Tie break points will not be counted for this bet type.

Game Winner

Predict which player will win the stated game. The nominated game will be featured in the name of the bet type, for example: 2

game – Winner. If a game is not completed for any reason, bets on it will be void. Tie break points will not be counted for this bet type.

Game Exact Score

Predict the points of the winner and his opponent in the stated game by choosing from the given options. The nominated game will be featured in the name of the bet type, for example: 1

set – 8th game – Exact Score. If a game is not completed for any reason, bets on it will be void.

Game To Deuce

Predict if a score of 40-40 will occur at any stage of the stated game. The nominated game will be featured in the name of the bet type, for example: 1

game – Game To Deuce. “Yes”, meaning there will be a score of 40-40 in the game. “No”, meaning that a score of 40-40 will not occur in the game. If a game is not played for any reason or it is abandoned before a score of 40-40 is reached, bets on it will be void. Once a score of 40-40 is reached, bets on that game will be settled, even if the game is abandoned for any reason at a later stage.

Game Total Points

3 way bet type to predict Over, Under or the exact given number of points will be played in a stated game. The nominated game will be featured in the name of the bet type, for example: 1

Ameristar casino

game – Total Points. If a game is not played for any reason, bets on it will be void. If a game is abandoned due to injury or withdrawal, bets on it will be void, unless the respective settlement is already determined. Tie break points will not be counted for this bet type.

Race To Games

Predict which Player/Team will win a specified number of games first.

Games including Live Betting

Games betting refer to the games played in the match. Win/loss is determined by the number of games accumulated by both players. Bets will be deemed as void if the full statutory number of sets is not completed, or changed. A tie break is considered as one game for Games purposes. A super tie break is considered as one game for all Games bets.

First/Second/Third/Fourth/Fifth Set (Money Line/Handicap or Over/Under) including Live Betting

In the event of the set not being completed, all bets will be void.

Player To Win At Least One Set / Player To Win At Least Two Sets

Predict if any of the two Players will or will not win at least 1 set during the match.

Predict if any of the two Players will or will not win at least 2 sets during the match.

If there was already one or two finished set(s) bets will be valid for settlement.

Number Of Tiebreaks In Match / Tiebreak Winner In "X" Set

Predict the exact number of Tiebreaks during each match - 1, 2 or 3.

If the full statutory number of sets hasn't been completed, all bets will be deemed as void.

Money Line Winner for each possible set if there is a Tiebreak to be played.

If there is already one or more sets with registered tiebreak winner - all bets for that market will be valid for settlement.

Any Set To Finish To Nil

Predict if there will be a set to finish to nil inside the match.

If there is already one or more sets with registered tiebreak winner - all bets for that market will be valid for settlement.

Total Games Odd/Even

Predict the total number of games inside each match - will they be an even number or an odd number.

If there is already one or more sets with registered tiebreak winner - all bets for that market will be valid for settlement.

Player To Win Most Games

One of the two Players/Teams has to win most of the games during the match to win this market. 1X2 market as the draw (tie) selection means the number of games between the two Players/Teams should be equal.

If there is already one or more sets with registered tiebreak winner - all bets for that market will be valid for settlement.

Exact Score (Set Betting) including Live Betting

Predict the sets score at the end of the match. Bets are void if the full statutory number of sets is not completed, or changed.

Total Player Games including Live Betting

Predict the number of games achieved by a player in a match. Bets will be deemed as void if the full statutory number of sets has not completed, or changed. A tie break is considered as one game for Games purposes. A super tie break is considered as one game for all Games bets.

Total Tie Break / Tie Break in a match including Live Betting

Total Tie Break is similar to Over/Under Wager. Win/loss is determined by the number of tie breaks in the match. A super tie break is not considered as a tie break for bets on Total Tie Break. If there was a Tie Break in an unfinished event, bets will be valid. If there's no Tie Break in an unfinished event, bets will be void.

Double Result

Predict a player to win or lose the 1

set and then go on to win or lose the match. Bets will be deemed as void if the full statutory number of sets is not completed.

Total Aces

Total Aces is similar to Asian and Over/Under Wager. Win/loss is determined by the number of aces accumulated by both players. Bets are void if the statutory number of sets has not completed, or changed. If a match is not completed because of a player retirement or disqualification, all bets will be void

First Ace

Predict which player will serve the first ace in the match.

To Win 1

Predict which player will win the first point. All bets placed after the coin toss will be void.

To Win 1

Predict which player will win the first game. All bets placed after the coin toss will be void.

Predict which player will be the first to win three games. All bets placed after the coin toss will be void.

First Break

Predict which player will break the opponent's whole game serve first. All bets will be void if a break does not take place. All bets placed after the coin toss will be void.

Double Faults

Refers to the double faults served in the match. Win/loss is determined by the number of double faults accumulated by both players. Bets will be deemed as void if the full statutory number of sets is not completed, or changed.

First Double Fault

Predict which player will serve the first double fault in the match.

Fastest Serve

Predict which player will serve the fastest serve in the match in KM/H or MPH as stated in the bet type name

Outright

Predict the winner of the tournament. In the event of a non-runner, all bets are void.

Winner

Predict the winner of the tournament. The player must start Round 1.

Winning Quarter/Winning Half

Predict the Quarter/Half the winner of the tournament will come from. All players taking part in the tournament are divided into 4 groups (Quarters), with one of the top 4 seeds in each Quarter.

Winning Quarter: choose which Quarter the winning player will come from (eg. 1

). Winning Half: choose which Half the winning player will come from (eg. top or bottom).

To Win a Quarter

Predict the winner of the quarter

Finalists / To reach the final

Predict the players that will reach the final of the tournament.

Head To Head

Predict which player will reach the higher round in (or win) the tournament. In the event of a non-runner, all bets are void. Push rules apply

Stage of Elimination

Player must start the first match of the tournament for bets to be valid.

Last Revision: 4 May 2018 (Version: #42)

American Football

American Football

All games must start on the scheduled date (local time) for bets to have action.

Abandoned or postponed matches are void unless rearranged and played on the same date (local time) or stated otherwise in the rules. An exception is made if incorrect kick off time is announced on our website.

All bets on the game include overtime scoring unless stated otherwise.

Regular Season – Moneyline 3-Way Full-Time bets are settled either at FT or after Overtime has been played. Overtime could result in a tie in Regular Season games.

Playoffs – Moneyline 3-Way Full-Time bets are settled at FT, excluding Overtime.

Games must go at least 55 minutes of play for bets to have action. If a game is suspended before 55 complete minutes are played, all bets on the outcome of the game are refunded unless otherwise stated, except for bets on any markets that have been unconditionally determined.

In 2-way markets push rules apply unless otherwise stated below. Stakes on single bets are returned and in multiples/parlays the selection is treated as a non-runner.

If a match venue is changed, bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, then bets based on the original listing will be void.

Live-Betting

Live betting game bets include overtime.

Points are considered regardless of whether they are scored before or after the bet is placed.

Teasers

Teasers/Super Teasers/Monster Teasers allow adjustment of points spread and game totals on two or more teams.

A fixed number of points are bought on all selections in the teaser. The number of teams selected and the number of points selected determine the payout odds:

Three teams = -120/1.83 (push loses)

Four teams = -120/1.83 (push loses)

All selections must be successful in order for the bet to win.

If a selection in the teaser is a push, the teaser will drop to the next lower level, in case a lower level is offered for that particular teaser.

A push in a two team teaser without a loss will be considered “no action” and the stake will be refunded.

When placing a bet on a super/monster teaser a push will result in a lost bet.

Teaser bets will only be allowed on pre-match events and for selected leagues, including:

1. Regular teasers for NFL and NCAAF: 6, 6½ and 7 points

2. SUPER TEASERS: 3 teams teaser - buying 8 points, ties lose, odds -120/1.83

3. MONSTER TEASER: 4 teams teaser - buying 10 points, ties lose, odds -120/1.83

Buying points

Buying points allows you to change the point-spread or the game total of an American Football game. You can move the point-spread in order to get more points when betting on the underdog, and fewer points when betting on the favorite. You can move the total in order to get a higher total when betting on under or a lower total if betting on over.

Winners/Outrights

Bets will be settled according to the final league position including Play offs and according to the official site of the event.

Winner

Predict the winner of the game. Bets include overtime if played. If the game ends in a draw, 2Way bets on Winner will be void.

Spread

Predict the winner of the game, applying the given spread (handicap).

Over/Under/Total Points

Predict if the points scored by both teams will be over or under a given number.

Bets settled on the first half result only.

Bets will be void if the match is abandoned before halftime.

If a match is abandoned during the second half then all first half bets are still valid.

Bets settled on the second half result only include overtime.

Bets settled on the quarters result only.

If the entire game is not completed, wagers on quarters will have action in case the relevant period was completed.

quarter result only include overtime (unless otherwise stated).

Halftime/Fulltime

Predict the result of a match at halftime and fulltime.

Example: If you choose 1/2, you bet on the home team to lead in the first half and the away team to win the game.

Bets on Halftime/Fulltime exclude overtime.

Odd/Even

A prediction of whether the total number of accumulated points in a game will add up to an odd or even number.

First to Score/Last to Score/2nd to Score/3rd to Score/4th to Score…

Predict which team will score the first/2nd/3rd/4th… or last in the match. If a game is abandoned all best will be void unless the outcome of a bet is already determined.

Method of First/Second/Third/Fourth…Score

Predict what will be the first/second/third/fourth method of scoring. Possible selections are Touchdown, Field Goal or Any Other scoring approved by the rules of the game.

Total team points

"Total team points" is similar to Over/Under Wager.

Win/loss is determined by the points accumulated by a named team.

To Qualify

Should a team be disqualified from the tournament prior to the match, and a bye is awarded, then all qualification bets will be void.

Over Time

Predict whether the game will go to overtime or not.

Highest Scoring Half/Quarter

Highest Half/Quarter bets include overtime.

Touchdowns

"Touchdowns" is similar to Over/Under Wager.

Win/loss is determined by the number of Touchdowns accumulated by both teams.

Touchdown Scorers

Bets on players not taking part in the match will be void.

If a match is abandoned, all bets will be void, unless a Touchdown is already scored. Then all bets for First Touchdown scorer will stand, Last and Anytime Touchdown scorers will be void.

Winning Margin

Predict the team to win the match and the margin of victory. Overtime is included (if played).

Race to 10

Predict which team will be the first to score 10 points in the game. If the game is abandoned or finishes before 10 points are scored by any team, bets will be void.

Last Revision: 12 September 2018 (Version: #2)

Aussie Rules

Aussie Rules

All bets shall be settled on official AFL result only.

All Australian Rules bets shall be settled including overtime if played, unless otherwise stated.

In the event that extra time is played all head to head betting will be settled inclusive of Extra time.

If a match is abandoned before the end of normal time, all bets on the match are void, except for those markets which have been unconditionally determined.

If a match is postponed and rescheduled to take place within 48 hours of the original start time, all bets on the match will stand.

If a match is no longer playing at the venue advertised, all bets will stand unless the venue has been changed to the opponent’s home ground, in which case all bets will be void.

AFL betting rules

All wagers shall be settled on the officially declared result from the AFL. This includes match winners and goal kicking statistics.

Regular season fixtures and the Grand Final include extra time. For pre-season fixtures such as NAB cup and the finals series (excluding the Grand Final) where extra time is offered, bets shall be settled on the regular time result. Extra time will not be included.

For the purposes of determining futures markets such as Make the Grand Final/Minor Premiership/Premiership/Top 4/ Top 8, all deductions of points by the AFL due to breaches of regulations shall stand.

Brownlow Medal betting will be paid on official results as presented at the awards night. In the event of two or more players having equal points, the Dead Heat rule shall apply.

Coleman Medal betting shall only take in the regular season – NAB cup and any other preseason fixtures shall not apply. Finals series do not apply.

For first goal scorer markets, bets on players taking no part in the match shall be void. If your player is an unused substitute, or takes the field as a designated substitute after a goal has been scored then bets on your player to score the first goal shall be made void.

Wire-to-Wire market is based upon a selection leading the match at the end of each quarter.

Time of first goal markets are based upon official AFL clock.

For all Futures markets that are determined by an outright winner, the Dead Heat rule shall apply.

Gameplay specifics

Scoring à Points = Goals (scores 6 points) + Behinds (score 1 point)

Like many other codes of football, the way to score points is to score goals. In Australian Football, there are two types of scores: a goal and a behind.

A goal umpire judges whether a goal or behind is scored.

Game length

The length of a game of Australian Football can vary from league to league, but is generally around 15 to 25 minutes per quarter. In the AFL, each quarter runs for 20 minutes plus time on – which makes up for time occupied in stoppages, such as when the ball going out of bounds, injuries, goals (or behinds) being kicked, or when the umpire is setting the angle of a free kick on goal. Time is kept by two off-field officials, known as "timekeepers", who sound the siren at the start and end of each quarter. A typical AFL quarter might run from 27 to 33 minutes, but may be even longer if, for instance, injuries cause delays. AFL breaks after the first and third quarters are six minutes, with a 20-minute break at halftime.[5] Thus, a match with quarters averaging 30 minutes would last about two and a half hours.

1st Quarter / 2nd Quarter / 3rd Quarter / 4th Quarter

Bets settled on 1st/2nd/3rd/4th – Quarter Result final result only.

If a match is abandoned at any time those Quarter markets that are already determined will stand.

Bets settled on the first/second half result only.

Bets will be void if the match is abandoned before half time.

If a match is abandoned during the second half all first half bets are still valid.

As stated in the AFL regulations above and overall Outright settlement – bets are declared valid for settlement as stated on official final league position.

Points – first / last to score any kind of point – goal or behind;

Goals – first / last to score Goal;

Behinds – first / last to score Behind;

Predict how many Points (combined between Goals & Behinds), Goals or Behinds (counted as separate scoring) – will be scored during the match.

Predict the Team to win the Match and the victory margin.

Predict the Team to reach first to selected number of Points, Goals or Behinds during the match.

Last Revision: 2 October 2017 (Version: #42)

All games must start on the scheduled time for bets to have action. An exception is made if incorrect start time is announced on our website. Abandoned or postponed matches are void, unless rearranged and played on the same date (local time) or stated otherwise in the rules. If a match venue is changed, then bets already placed will stand providing the home team is still designated as such.

If the home and away team for a listed match are reversed, then bets based on the original listing will be void.

If scheduled playing time is changed from 2 halves x 45 minutes, to 3 periods x 30 minutes, full time bets will be considered valid and half time bets will be void.

All markets are based on the result at the end of the regular time – excluding overtime, if played, unless otherwise stated.

If a market is offered as 2Way and happens to finish in a draw, Push rules apply.

Outright

Predict the winner of the league/tournament. Bets will be settled according to the final standings, including playoffs (if played), unless otherwise stated.

Predict the outcome of the game. There are 3 possible results:

Spread

Predict the winner of the game, applying the given handicap (spread) to the result.

Over/Under

Predict whether the total goals scored by both teams will be over or under a given number.

Last Revision: 26/07/16 (Version: #40)

Baseball

Baseball

All games must start on the scheduled date (local time) for bets to have action. If a game does not start on the scheduled start date then all bets will be void. The exception is if we advertise an incorrect start time.

If a game is suspended and completed on a subsequent day then all bets will be considered void (unless otherwise stated in these rules).

An exception is made for games in which a Mercy Rule is used: the result at the time of the Mercy Rule call will be used for settlement purposes.

All bets include extra innings unless otherwise stated.

There must be at least 5 full innings of play unless the home team is leading after 4½ innings, for bets on Money Line to have action. If a game is called or suspended, the winner is determined by the score after the last full inning unless the home team scores to tie, or takes the lead in the bottom half of the inning, in which case the winner is determined by the score at the time the game is called. Monies will be refunded if the home team ties the game and it is then suspended. suspended games will not carry over to the following day.

The game must go at least 9 full innings (or 8½ innings if the home team is ahead) for bets on Over/Under or Run line to have action with the exception of when a result has already been determined.

3-way Money Line is related to the first 9 Innings. Settlement will exclude any extra innings played. Extra Inning refers to any innings played after the full 9 innings ended in a tie. Highest Scoring Period will be settled with the result including any Extra Inning(s) played.

For 7 innings games the game must go at least 7 full innings (or 6½ innings if the home team is ahead) for bets on Over/Under or Run line to have action unless specified otherwise.

In 2-way markets push rules apply unless otherwise stated below. Stakes on single bets are returned, and in multiples/parlays the selection is treated as a non-runner.

If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed then bets placed based on the original listing will be void.

Live-Betting

All bets are action regardless of pitching changes. Extra innings count.

MLB wagers

If one or both of the starting pitchers are not exactly as specified at the time of the bet, the wager will be deemed "no action".

Money line

Predict which team will win the game.

Run line

Win/loss is determined by the number of runs accumulated by both teams and then comparing with the run line given before the game start.

You win if your team wins the game with a run difference of two or more.

You win if your team wins or losing with in exactly a one run difference.

O/U / Totals / 2W Total Line

Predict the total runs achieved in a match.

Your bet wins if there are more than 9 runs in the match otherwise your stake is lost.

Your bets wins if there are less than 10 runs in the match otherwise your stake is lost.

Your bets wins if there are less than 9 runs in the match. If there are 9 runs exactly the stake is returned otherwise your stake is lost.

Your bet wins if there are more than 9 runs in the match.

If there are 9 runs exactly the stake is returned otherwise your stake is lost.

1st Half (5 innings)

All bets on baseball first half will be determined by the score at the end of five full innings.

The game must go at least 5 full innings for bets to have action.

Odd/Even

A prediction of whether the total number of accumulated runs in a game will add up to an odd or even number.

The game must go at least 9 full innings (or 8½ innings if the home team is ahead) for bets to have action.

Series betting

Bets are void if the statutory number of games (according to the respective governing Organizations) are not completed or changed.

1st To 3 Runs

Predict which team will be the first to score 3 runs.

If neither team scored 3 runs bets on 1st To 3 Runs will be void.

1st / Last Home Run

First/Last home run means betting on which team will score the first / last home run.

If an Event is finished without any home run being scored then all wagers on First/Last home run will be void.

If an Event is abandoned after home run scored then all bets on First home run will stand while bets on Last home run will be void. If an Event is abandoned without any home run being scored then all wagers on First/Last home run will be void.

Total Team Runs

Total Team Runs is similar to Over/Under Wager. Win/loss is determined by the number of runs accumulated by a named team

The game must go at least 9 full innings (or 8½ innings if the home team is ahead) for bets to have action.

1st Inning Winner (pre-match) and 1-9 inning money-line 3way (live)

Predict the winner at the end of the first inning. Bets can be made by either selecting a Home Win, a Draw or an Away Win.

1st Inning Run Line (pre-match) and 1-9 inning line-handicap (live)

Bet type to predict the winner at the end of the first inning which includes preset advantage.

1st inning O/U (pre-match) and 1-9 inning line-totals (live)

Predict the number of total runs accumulated by both teams at the end of the 1st inning.

1st inning O/E

Predict if the total runs accumulated by both teams will be odd or even.

Team with highest inning

Which team will score most runs in an inning. Push rules apply.

Total 3/5/7 Innings

Predict the number of total runs accumulated by both teams after 3/5/7 Innings.

3W Run Line and 3W Handicap

Predict the winner with preset game advantage. There are 3 possible outcomes that include the preset game advantage – Home win, Draw and Away Win.

3W Total

Predict if the total runs accumulated by both teams will be Over, Under or Exactly preset number.

Winning Margin

Predict which team and with how many runs exactly will win from given options.

Total Team O/E

Predict if the number of runs accumulated by the relevant team will be odd or even.

Double Result / HTFT

Predict the result of a match at half time(after 5 Innings) and fulltime(after 9 innings). Example: If you chose 1/X, you bet on the home team to lead in the first half and the match ending in draw. Extra Innings do not count.

To Qualify

Should a team be disqualified from the tournament prior to the match, and a bye is awarded, then all qualification/win the cup bets will be void for.

Outright

Bets settled on final league position include play offs.

Last Revision: 7 August 2018 (Version: #51)

Boxing

Boxing

If the fight does not take place as scheduled and is not played in the same date (local time) all bets are void. The exception is if we advertise an incorrect kick-off time.

The bell sound is the sign for the beginning of the first round for betting purposes

When a fighter fails to answer the bell for the next round then his opponent will be deemed to have won in the previous round.

In declaration of a “No Contest” all bets will be void and stakes will be refunded, with the exception of markets where the outcome has already been determined.

Winner

All bets will be valid regardless of changes to number of rounds to be fought. Declaration of a draw - all bets will be void and stakes will be refunded. Tthis includes a fight which ends in a Majority Draw. Bets will be settled on the official result announced in the ring. Subsequent appeals/amendments do not affect settlement (unless the amendment was made due to human error when announcing the result).

Method of Victory

All bets will valid regardless of changes to number of rounds to be fought.

Draw or Technical Draw - Draw is scorecard draw. Technical Draw is if the referee stops the fight before the start of the 5th round, for any reason other than Knockout, Technical Knockout or disqualification.

Knockout - Knockout is when the boxer does not stand up after a 10 count. Technical Knockout is the 3 knockdown rule or if the referee steps in. Any corner retirement will be considered a technical knockout unless the fight is subsequently decided by the judges’ scorecards, or is a declared a No Contest.

Technical Decision - Decision is on scorecard points between the judges. Technical Decision is settled by the judges’ scorecards at any time other than at the end of the scheduled rounds.

Total Rounds

For settlement purposes where a half round is stated then 1 minute 30 seconds of the respective round will define the half to determine under or over.

If the number of rounds for a fight is changed after this market has been set then all bets will still have action unless the new number of rounds result in the quote being higher than the total number of rounds to be fought Half of the official time for a round will be used for O/U total round bets. For example: 90 seconds into the 7th round of a boxing fight equal 6.5 rounds

Last Revision: 26/07/16 (Version: #40)

In the event of a match starting but not being completed all bets will be void, unless otherwise stated in the rules. An exception is made if we advertise incorrect starting time. All bets will be settled based on the official site of the Federation governing the tournament, unless otherwise stated in the rules.

Outright

Predict the winner of the tournament. Bets will be settled according to the final standings, including playoffs (if played), unless otherwise stated. All bets are considered valid, even if the player withdraws or doesn’t start the tournament at all. Dead-heat rules apply.

Moneyline

Predict the winner of the match according to the points collected by players based on played games. 1 point is awarded for a win, 0,5 points for a draw and 0 points for a loss. There are 3 possible outcomes:

1 – Designated home team player wins

2 - Designated away team player wins

Spread

Predict the winner (player who will collect most points) of the match/game, applying the given handicap (spread). If the statutory number of games/matches according to the official rules of the tournament is changed, all bets will be cancelled.

Last Revision: 26/07/16 (Version: #40)

Cricket

Cricket

All games must start on the scheduled date (local time) for bets to have action.

Abandoned or postponed matches are void unless rearranged and played on the same date (local time) or stated otherwise in the rules. An exception is made if incorrect start time is announced on our website.

“Test Matches” and “Two/Three/Four Day Matches” are excluded from the rules stated above.

If a match venue is changed, then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, then bets based on the original listing will be void.

All wagers will be settled using the official result as declared by the relevant governing body of the match or competition concerned.

Push rules apply for all 2 way markets.

One Day / Twenty20

In matches affected by adverse weather bets will be governed by the official competition rules with the following exception: if a match is decided upon either a bowl out or the toss of a coin, then all bets will be void.

If a match is abandoned due to outside interference, then bets will be void unless a result is declared based on the official competition rules. In the event of a change of opponent from the one advertised then all bets for that match are void.

Where no specific price or state is quoted for the tie and the official competition rules determine a winner/progressing side, bets will be settled on the official result.

In competitions where a Bowl Out or Super Over determines a winner, then bets will be settled on the official result.

Test Matches / First-Class Matches

Bets will stand according to the official result provided in case at least one ball has been bowled. If a match is abandoned due to outside interference, all bets will be void.

Money Line

Predict the winner of the match.

Top Batsman/Top Bowler

Only the first innings count. Bets on players not selected in the starting 11 or designated as substitutes, will be void. If a player is selected but does not bat or field, Bets on players who are selected but do not bat or field will be settled as losers. Dead Heat rules apply. If two players or more end on an equal number of wickets, then the bowler with the least number of runs conceded will be deemed the winner.

There is a minimum number of overs that should be played before the game is interrupted, or All Out. Otherwise all bets will be void:

One day International – 20 overs

All Domestic 40 Over Competitions – 10 overs

All Domestic 50 Over Competitions – 20 overs

All Twenty20 Cup – 6 overs

Man Of The Match

Bets are settled on the officially declared man of the match. Dead Heat rules apply.

To Win The Toss

Predict which team will win the coin toss at the beginning of the game.

Home/Away 1

If Duckworth-Lewis method (D / L) is called into play and the runs for one of the teams are being reduced – market will be valid for settlement.

For Live Betting purposes if match was reduced by 5 or more Overs for Live – betting on these lines will be suited according to the Overs stated.

Highest Individual Score

Minimum number of Overs must be played, otherwise all bets will be void:

Twenty20 matches – full 20 overs for each Team;

One Day matches – at least 40 overs for each Team;

Highest Opening Partnership

Predict which team will score more runs on their 1

Partnership. Bets stand once 1 ball has been bowled in each team’s 1

Wickets Lost In "X" Runs

Settlement is determined by the number of wickets lost by the time a specific score is reached. If a team declares or reaches their target or the quoted score is otherwise not reached, then the wickets lost at that time will be the result of the market.

Test Matches and First-Class Matches – All bets will stand irrespective of delays caused by rain or for any other reason.

One-Day Matches – Bets will be void if the intervention of rain and any other delay results in the number of overs being reduced by 5 overs or more than that scheduled when the bets were struck unless settlement of bets is already determined.

Twenty20 Matches – Bets will be void if the intervention of rain or any other delay results in the number of overs being reduced by 3 overs or more than that scheduled when the bets were struck unless settlement of bets is already determined.

Most Match Sixes

Predict which team will score most Sixes in the game. If a match is abandoned before needed Overs for different types of Matches have been reached, all bets will be void. In Test and County Championship matches the whole match counts. In Test drawn games a minimum of 200 overs must be bowled, otherwise bets will be void. In Twenty20 matches the match must be scheduled for the full 20 overs and there must be an official result. In One Day matches where the number of overs has been reduced and the outcome has not been determined yet bets will be void. For settlement purposes this is all deliveries from which a batsman is credited with exactly six runs (including All-run/Overthrows). In matches decided by a Super Over, sixes hit during the Super Over will not count for settlement purposes.

Player To Score Most Sixes

Bets placed on any player not in the starting 11 will be void. The following minimum number of overs must be scheduled otherwise all bets are void, unless settlement is already determined. Bets on players who are selected but do not bat will be settled as losers if one or more six is scored. Dead-heat rules apply.

In matches decided by a Super-Over, sixes hit during the Super-Over will not count for settlement purposes. Bets will be void if no Sixes are scored.

Twenty20 Matches - The full 20 overs for each team.

One Day Matches - At least 40 overs for each team.

Predict the method by which the 1st Wicket in the game will be scored. If the game is abandoned before a wicket is scored or there is no wicket scored at all in the match, all bets will be void.

The options available are: Caught, Bowled, LBW, Run Out, Stumped and Any Other (includes Sent Off/Retired Out).

A Fifty/Hundred Score In Match

Predict if any player will score fifty/hundred or more runs in the match. For settlement purposes any batsman’s score of 50 or above will count. For different types of games there is a certain minimum of Overs to be played and there must be an official result (Duckworth - Lewis counts) otherwise all bets are void:

Test Matches / First-Class Matches - The whole game counts. If the game is drawn, at least 200 overs must be bowled

One Day Matches – 40 overs must be bowled

Twenty20 Matches – 20 overs must be bowled

Most Run Outs

Predict which team will create most run-outs whilst fielding. If a match is abandoned, all bets will be void. If a match is reduced in overs and a match result is reached, then the team which achieved most run-outs whilst fielding regardless of the number of overs bowled will be the winner. In matches determined by a Super Over any run out during the Super Over will not count for settlement purposes. In Test Matches and First-Class Matches all innings of the match will count.

Predict the total runs scored during the 1

Over of the match. Extras and penalty runs will be included. If 1

Over is not completed, bets will be void.

1st Innings Score

Prices will be offered for the number of runs scored during the 1st innings of the match, regardless of which team bats first. The following minimum number of overs must be scheduled otherwise all bets are void, unless settlement is already determined.

Twenty20 Matches - The full 20 overs for each team.

One Day Matches - At least 40 overs for each team.

Test and First-Class Matches - Declarations will be considered the end of an innings for settlement purposes. In the event of the 1st innings being forfeited all bets will be void. In the event of an innings not being completed due to outside interference or inclement weather all bets will be void unless settlement is already determined.

1st Innings Lead

Both teams must complete their first innings for bets to stand (including declarations). Dead-heat rules apply.

Runs At Fall Of 1

Predict the number of runs in the game at which 1

Wicket will fall. If a match is abandoned before the fall of 1

Wicket, or there is no Wicket in the game, bets will be void.

Dismissal Method

Predict the method by which the first/next Batsman will be taken out. If there are no Wickets in the game or after the bet has been placed in Live Betting, all bets will be void.

Method of Dismissal 2-Way: The options available are: Caught and Not Caught. If no further wickets fall all bets will be void.

Method of Dismissal 6-Way: The options available are: Caught, Bowled, LBW, Run Out, Stumped or Any Other (includes Sent Off/Retired Out). If no further wickets fall all bets will be void.

Odd/Even

Predict if the sum of all runs scored in the relevant period (Match, Innings, Over) will be an odd or an even number. Extras and Penalty runs will be included for settlement purposes. If the relevant period is not finished, all bets on it will be void.

Total Runs In Match O/U

Predict if the number of runs in the relevant period (Innings, Over) will be over or under a given number. If the relevant period is not finished, all bets will be void.

The following minimum number of overs must be scheduled otherwise all bets are void, unless settlement is already determined:

Twenty20 Matches - The full 20 overs for each team.

One Day Matches - At least 40 overs for each team.

Test and First-Class Matches - The whole match counts. In drawn matches there must be a minimum of 200 overs bowled.

Race To 10 Runs

Predict which player will score first 10 Runs in the game. Bets stand if all the listed players start batting, otherwise all bets will be void. Bets stand no matter which of the players starts batting first. If neither of the listed players reaches 10 Runs, option Neither is the winner. If a game is abandoned before any of the listed players reaches 10 Runs, and if both players are Out, option Neither will be the winner. Otherwise, bets will be void.

Total Match Sixes

Predict if Sixes scored in the match will be over or under a given number. Push Rules apply. If a match is abandoned before needed Overs for different types of matches have been reached, all bets will be void. In Test and County Championship matches, the whole match counts. In drawn games a minimum of 200 overs must be bowled, otherwise bets will be void.

In Twenty20 matches the match must be scheduled for the full 20 overs and there must be an official result.

In One Day matches where the number of overs has been reduced and the outcome has not been determined yet bets will be void. For settlement purposes this is all deliveries from which a batsman is credited with exactly six runs (including All-run/Overthrows). In matches decided by a Super-Over, sixes hit during the Super-Over will not count for settlement purposes.

Team With Highest 1

Predict which team will have the higher score after 1

6/10/15 Overs. Push Rules apply. If either team do not complete number of overs stated, bets will be void. In the event of a tie, bets will be void.

Batsman Matches

Predict which Batsman will score more runs in the game. Push Rules apply. In Test and County Championship matches only the first innings counts for settlement purposes. Bets will stand if each Batsman has faced at least one ball.

Outright

Predict the winner of the league. Bets are settled on the final league position, unless otherwise stated.

To Win Pool

Predict the team which will finish top at their Pool. Dead Heat rules apply.

Finalists

Predict the two teams which will play in the Final of the Tournament.

Stage Of Elimination

Predict at which stage of the Tournament a certain team will be eliminated.

To Reach The Final

Predict if a certain team will reach the Final of the Tournament.

Last Revision: 12 September 2018 (Version: #53)

All games must start on the scheduled date (local time) for bets to have action. The exception is if we advertise an incorrect start time.

Abandoned or postponed matches are void unless rearranged and played on the same date (local time) or stated otherwise in the rules.

Outright

Predict the winner of the tournament. In the event of a non-runner, all bets are void.

Moneyline

In the event of a match starting but not being completed, the player progressing to the next round or being awarded the victory is deemed the winner for settlement purposes.

Bets are void in the two-way market if the match result is a tie.

Spread

In the event of the statutory number of sets/legs not being completed, being changed, or differing from those offered for betting purposes, then all bets are void. All bets are void if the match is not completed.

Over/Under

In the event of the statutory number of sets/legs not being completed, being changed, or differing from those offered for betting purposes then all bets are void. All bets are void if match is not completed.

In-Play Betting

Bets on any match market abandoned before the full completion of the statutory number of legs/sets are void.

Last Revision: 30/01/17 (Version: #48)

E-Sports

E-Sports

Settlement is made on the official result as declared by the relevant governing body of the specified competition.

If a match is not played or is postponed, bets on it will be void, unless it is played within 48 hours of the originally scheduled start time or new event will be opened for betting if necessary.

If a player/team plays with a misspelled nickname or with a smurf account, the result and the bets are still valid, unless it is clear that this is not the player/team that was supposed to play that match.

If a player/team is given a walkover for at least one game/map/round before the match starts, all bets will be void.

In a match in which one team has an advantage of one or more maps, (due, for example, to coming from the winner bracket final), "map 1" refers to the first map played, "map 2" refers to the second map played and so on.

If a game in Counter-Strike: Global Offensive goes into overtime, the result after overtime will be used for settlement purposes.

Winner Full Time

Predict which player/team will win the match (map/round if specified in the title). If a match, game or map begins, but it is not completed, all bets will be void. An exception is made when player gets disqualified, in which case player/team awarded the victory according to an official source for the competition will be settled as a winner. If scheduled number of rounds/maps is changed, bets on Winner are still considered valid.

Spread & Over/Under Full Time

Spread is a way of making odds more competitive by giving the outsider an advantage.

Spread markets are determined based on the league in which they are played. In Starcraft and Dota these are maps, in Counter Strike these are rounds, etc. The settlement is based on the final score (maps/rounds won by each team) with the given handicap (spread) being added.

Over/Under, or total betting, is a prediction whether over or under stated number of games/maps/rounds will be needed to decide the winner.

If the match is not completed for any reason or scheduled number of maps/rounds is changed after this market has been offered, bets on Spread and Over/Under will be void.

If a match is replayed due to a draw or a disconnection, all bets will be void. The replayed match will be considered as a separate live event.

Last Revision: 23/08/17 (Version: #41)

Gaelic Sports

Gaelic Sports

All bets are settled on the regular time result. Extra time does not count, unless otherwise specified.

All games must start on the scheduled date (local time) for bets to have action. An exception is made if incorrect kick-off time is announced on our website. If a match venue is changed, bets will stand as long as home team is designated as such. If the home and away team for a listed match are reversed, then bets based on the original listing will be void.

Abandoned or postponed matches are void unless rearranged and played on the same date (local time) or stated otherwise in the rules.

For settlement purposes a goal is counted as 3 points and a point as 1 pt in order for the final score to be determined.

Outright

All outright bets shall stand irrespective of changes in season format or length..

Money line

Predict the winner of the game. There are 3 possible outcomes::

Spread

Predict the winner of the game, applying the given handicap to the final score (goal=3, point=1). If a market is offered as 2way (without a price for the tie) and after a handicap has been applied the result is a draw, bets will be refunded..

Over/Under

Predict if the points scored by both teams, including goals (1 goal=3points) will be over or under a given number.

Half-time/Full-time

Predict the outcome at the end of the 1st half and the full time result. Extra time does not count. If a game is abandoned, bets will be void.

1st Half: Money line, Spread and Over/Under

Bets will be settled on the first half result only. If a match is abandoned before half time, bets will be void. If a match is abandoned during the second half, then all first half bets are still valid.

Last Revision: 26/07/16 (Version: #40)

If the start of a round is delayed, or if play during a round is suspended, all pending wagers will remain valid for 48 hours. If the postponement lasts more than 48 hours, all pending wagers will be canceled and the monies refunded.

Where a golfer withdraws before the start of a tournament then all bets on that participant will be declared void.

Bets stand once the player has teed off the first hole.

Outright

All outright bets are settled on the player winning the trophy. The result of play-offs is taken into account.

All bets stand except for those placed on participants not competing in the first round.

Competition champion and placings will be determined by the official rules of the respective governing body.

In the event of a change to or decrease in the booked number of rounds or openings played in the competition, wagers set on this market will stand.

If a competition is diminished to less than the planned number of rounds, all bets placed after the last shot of the previous completed round will be void.

First round winner

The winner will be the player achieving the highest placing at the end of the first round.

Money line

If an individual match-up ends in a tie then bets will be void.

18 hole match- ups

Bets stand once the players have teed off the first hole. If a round is abandoned then bets on that round are void.

The winner will be the player with the lowest score over 18 holes.

If an individual match-up ends in a tie then bets will be void.

72 hole match- ups

Bets stand once the players have teed off the first hole.

Whichever player completes the most holes is deemed the winner. If both players complete the same amount of holes the player with the lowest score is deemed the winner.

If an individual match-up ends in a tie then bets will be void.

Play-off is taken into account.

Dead-heat rules

If 2 or more selections finish in the same position, the stake will be divided proportionally.

The final positions in golf are the following:

Let’s say you bet on Player E (e/w ¼ 1-2-3)

3rd position is shared by 3 players – Player E shares 3rd position with 2 other players - so the payment will be 1/3 stake X e/w odds

Let’s say you bet on Player E (e/w ¼ 1-2-3-4)

Positions 3 and 4 are shared by 3 players.

3rd and 4th (not really 4th position since there are 3 players in 3rd position) positions are shared by 3 players – that means 2 positions pay, out of the 3 players who reached those positions: 2/3 stake X e/w odds.

Note – Dead-heat rules apply to the stake and not to the odds

Last Revision: 12 September 2018 (Version: #41)

Greyhounds

Greyhounds

Bets on Greyhound Racing are accepted for all BAGS (Bookmakers Afternoon Greyhound Service) Meetings, BEGS (Bookmakers Evening Greyhound Service) Meetings, races covered live on terrestrial TV or Sky Sports and selected other meetings in the UK and Ireland that are covered by a full service on SIS and where we specifically advertise acceptance or where betting opportunities are available on the site.

Bets are settled on the official result called by the judge and any subsequent amendments will be ignored for settlement purposes.

Unless a show, early or ante post price is either offered or requested, all bets on greyhound racing will be settled at starting price returns. The starting price (SP) is the price available at the 'off' of a race. Where a 10Bet SP or an industry SP is returned, this will take precedence over any other declared SP and will be used to settle bets where a no show, early or ante post price is requested. Where no SP is returned and no show, early or ante post price is requested, settlement will be based on the final show of betting transmitted by SIS. Where no betting shows are transmitted, greyhound bets will be void.

We cannot be held responsible for any errors or omissions in respect of accuracy in publishing or issuing of prices or information, despite every effort being made to ensure total accuracy. We reserve the right to correct these errors.

Each way

Bets are accepted on win or each way. Using the each way checkbox will double the unit stake placed on the winner selection. It will contain one bet on the Winner and another bet on the Place. Terms will be written in the header of the event eg. E/W 1/4 1-2

The each way terms shown above are determined by the number of runners at the start of a race, not by when the bet was placed. If you place an each way bet for a race that is win only, the total stake will be invested in a win. For the purpose of settlement, each way doubles, trebles etc. are settled as two distinct bets, i.e. win on ‘to win’ and place on ‘to place’.

Each way bets are not accepted on unnamed favourites.

Dead Heats

When a dead heat occurs for first place, the stake money on the winning selection will be divided by the number of winners, with full odds paid at the reduced stake. The remainder of the stake is lost. Where an each-way bet involves a dead heat winner, the win part of the bet will be settled as above, and the place part will be settled in full, in accordance with the relevant place terms. Should the dead heat involve placed selections and results in more than the allocated number of places, then the stakes will be divided as before, and settled to the full place terms.

Ante post

Standard Ante Post rules apply.

Show/Early Prices

Show prices are the current prices on offer at the course during the period before a race. Early prices are special prices compiled by 10Bet and are usually offered up until 15 minutes before the off of a race. Prices are subject to fluctuation. If you want a bet at show/early price you must request it at the time of placing your bet.

In the case of a non-runner, any bets at show prices or early prices will be settled at the starting price.

Re-Runs

Where a race has been declared a no-race and is re-run, all bets will stand for the greyhounds that take part in the re-run. The prices returned on the re-run will govern the settlement. Show/Early prices will stand for a re-run unless there is a non-runner, in which case all bets will be settled at the SP. A re-run greyhound race is taken in the order in which it was originally placed in the programme, irrespective of the time at which it was re-run. Where a race has been declared a no-race and is not re-run, all bets for that race will be made void and will not count for any additional race.

Forecasts

A Straight Forecast is a bet where you name two selections to finish 1st and 2nd in the correct order in a specified event.

A Reverse Forecast is a bet where you name two selections to finish 1st and 2nd in any order in a specified event.

A Combination Forecast is a bet where you choose three or more selections, with any of these to finish 1st and 2nd in a specified event.

Any winning Forecast is paid according to the official Computer Forecast return, which is declared to a £/€/$1 stake.

Forecasts will be accepted only in races of three or more runners and will be settled in accordance with the officially declared SP Computer Forecast Dividend. In races with fewer than three runners, the forecast bet will be declared void.

If one of the selections becomes a non-runner in a forecast bet, the total stake will be placed on the other remaining selection as a win single bet at the SP.

In a Combination Forecast, where a selection becomes a non-runner, the total stake of the bet will be divided equally between the possible forecast combinations, with the remaining selections and the forecasts, including the non-runner, becoming singles.

In the event of a dead heat, separate dividends will be declared for all the runners involved in the dead heat and forecast.

Unnamed favourites are not accepted for forecast betting.

Forecasts are accepted for singles only.

Tricasts

A Tricast is a bet where you name the first three selections to finish first, second and third in the correct order in a specified race, in races where a Computer Forecast Dividend is declared.

If a tricast is accepted on a race in which no tricast is declared then the bet will be settled as a forecast on the first two nominated selections.

A Combination Tricast is a bet where you name three selections to finish first, second and third in any order.

Any winning Tricast is paid out according to the official Computer Tricast return which is declared to a £/€/$1 stake.

Tricasts are offered on all races with 4 or more runners. If one of the selections in a tricast bet becomes a non-runner, the bet will be settled as a forecast on the remaining selections in the order they were selected. If two of the selections in a tricast become non-runners, the bet will be settled as a win single on the remaining runner.

In the event of two or more runners dead-heating for first, second or third place, separate dividends will be declared and paid for each qualifying tricast. In fixed price tricasts, the full odds will be paid with the stake being split according to the number of runners which dead-heat.

Unnamed favourites are not accepted for tricast betting.

Tricasts are accepted for singles only.

Favourites

Bets on the Favourite are accepted win-only at the starting price. Early prices or board prices cannot be taken on unnamed favourites.

The favourite is the greyhound quoted at the shortest odds in the official starting prices.

Where you nominate the favourite and two or more runners start at the same odds and these odds are shorter than those quoted against any other, then these two are equal first favourites and equal second favourites.

If two or more co-favourites are selected, the stake will be divided equally between them and paid at full odds.

Last Revision: 2 October 2018 (Version: #48)

Handball

Handball

All bets will be settled based on the score at the end of regulation time, excluding overtime (if played), unless otherwise stated.

All games must start on the scheduled date (local time) for bets to have action.

All games are based on the result at the end of a 60-minute scheduled play unless otherwise stated. If the scheduled 60 minutes are not played, then bets will be void, unless otherwise stated. An exception is made for games in which a mercy rule is used: the result at the time of the mercy rule call will be used for settlement purposes.

If a match is postponed or abandoned for any reason, all bets will be void, unless re-arranged and played on the same day or stated otherwise in the rules. An exception is made if incorrect kick off time is announced on our website.

The statistics provided by the official website of the relevant competition or fixture will be used for settlement purposes. In case statistics are not available on the official website or there is significant evidence that the official website is incorrect, we will use an independent source to settle bets.

In the absence of consistent, independent evidence or in the presence of significant conflicting evidence, bets will be settled based on our own statistics.

Live-Betting

If the event is not completed, then all bets will be void, unless otherwise stated.

Bets are made by selecting a Home Win, a Draw or an Away win:

Handicap

Predict the winner, applying the given handicap.

Over/Under

Predict if the total number of goals scored by both teams will be over or under a given number.

Bets (1X2, Handicap and Over/Under) are settled on the first half result only.

Bets will be void if the match is abandoned before half time.

If a match is abandoned during the second half, then all first half bets are still valid.

Bets (1X2, Handicap and Over/Under) are settled on the second half result only.

Bets will be void if the match is abandoned.

First team to score/ Last team to score

Predict which team will score the first/last goal in the match. Own goals count towards the team credited with the goal. If a game is abandoned after a goal is scored, then all bets on First team to score will stand, while bets on Last team to score will be void.

Odd/Even

A prediction of whether the total number of accumulated goals by both teams will add up to an odd or even number.

Double Chance

A Double Chance bet allows you to cover two of the three possible outcomes with one bet. The following options are available:

1 or X - if the result is either a home win or a draw, then bets on this option are winners.

X or 2 - if the result is either a draw or an away win, then bets on this option are winners.

1 or 2 - if the result is either a home or an away win, then bets on this option are winners.

Halftime/Fulltime

Predict the result of a match at halftime and at the end of regular time. If a game is abandoned, bets will be void.

Example: If you choose 1/X, you bet on the home team to lead in the first half and the match to end in a draw. Extra time doesn’t count.

Predict the first team to reach 3/5/10/20 Goals.

Highest Scoring Half

Predict in which half most goals will be scored. Push rules apply.

Total team goals

"Total team goals" is similar to Over/Under Wager.

Win/loss is determined by the goals accumulated by a named team.

Team Odd/Even

Predict whether a team’s total number of accumulated goals in a match will be an odd or an even number.

Team with Highest Scoring half

Predict which team will score the most goals in any (either 1st or 2nd) Half of the game.

Winning Margin

Predict by how many goals the winning team will win the game.

TriBet FT/TriBet 1st Half

Predict which of the two Teams will win with goals margin as follows:

- for FT - by 3 or more goals or any other result;

- for 1st Half - by 2 or more goals or any other result

Halftime/Fulltime Alternative

Predict the result of a match at halftime and at the end of regular time. Selections are based on winning ones only without the tie options plus any other as additional selection. If a game is abandoned, bets will be void

To Qualify

Should a team be disqualified from the tournament prior to the match, and a bye is awarded, then all qualification bets will be void.

Finishing Position

Predict which team will be ahead in the final standings of the tournament.

If one or more teams fail to start the tournament, all bets are considered void and stakes will be refunded.

Group Winner

Predict the team to win the group. Bets will be settled on the final Group positions.

Top Goalscorer / Top Team Goalscorer

Goals scored in regular time (60 minutes) and extra-time count for settlement purposes. However, penalty shootout goals do not count. Dead-heat rules apply. If a player takes part in the tournament, all bets will have action.

Outright/Winner

Predict the winner of the relevant competition. Bets are settled on the final league position, after play offs (if played), unless otherwise stated.

Last Revision: 5 April 2018 (Version: #41)

Ice Hockey

Ice Hockey

All games must start on the scheduled date (local stadium time) for bets to have action. The exception is if we advertise an incorrect start time.

If a match venue is changed, bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, bets placed based on the original listing will be void.

Games must run for a minimum of 55 minutes for action. If a game is suspended before 55 complete minutes are played, all bets on the outcome of the game are refunded unless otherwise stated, except for bets on any markets that have been unconditionally determined.

Each one of the bet types available, either for pre-live or live betting, has been specified at the end of the respective bet market inside square brackets, clarifying how the settlement will affect the selections. Please refer to the naming as follows: [Excluding OT] and [Including OT].

Pre-Live Betting

Pre-Live betting will be settled according to the final score including overtime (and penalty shootout if needed) or excluding overtime, depending on the terms of the specific bet market. The results of matches decided by a penalty shootout will include the entire penalty shootout as one goal for the winning team.

Friendly and friendly international live matches will be settled based on regulation score unless otherwise stated.

In Pre-Live betting the following bet types will be settled excluding overtime:

Periods – All Periods bet types (1st, 2nd, 3rd) are settled Excluding Overtime

In NHL League for Pre-Live betting the following bet types will be settled including overtime:

Live Betting

Live betting will be settled according to the final score including overtime (and penalty shootout if needed). The results of matches decided by a penalty shootout will include the penalty shootout as one goal for the winning team.

Friendly and friendly international live matches will be settled based on regulation score unless otherwise stated.

The following bet types will be settled excluding overtime:

3 Way Moneyline (Regular Time Winner)

Asian Lines – Handicap & OU

Periods – All Periods bet types (1st, 2nd, 3rd)

Both Teams To Score At Least 2 Goals (3 Goals)

The following bet types will be settled including overtime for all ice hockey leagues:

Exact Score (without draw)

NHL bets (pre-match and live) include overtime and penalty shootouts unless specifically stated otherwise.

If a game is decided by a penalty shootout, one goal will be added to the winning team’s score and the game total.

NHL regular time and pre-season match bets are settled on the score at the end of regulation time.

The following NHL bet types will be settled according to regulation time:

Asian Lines – Handicap & OU

All Competitions (Excluding NHL)

All pre-match bets will be settled based on the score at the end of regulation time, excluding overtime if played, unless otherwise stated.

For live betting – see live betting rules.

Friendly and friendly international live matches will be settled based on regulation score unless otherwise stated.

1st/2nd/3rd Period

Bets settled on the first/second/third period result only.

The 3rd period excludes overtime.

The relevant period must be completed for bets to have action.

If a match is abandoned during the second period, all first period bets are still valid.

If a match is abandoned during the third period, all first/second period bets are still valid.

Predict the winner of the match including overtime and penalties

Spread

Predict the spread between both teams at the final score.

Spread bets on pre live games (exclude NHL) will be settling with the regulation result.

Spread bets on live events will be settling with the overtime/penalty shootout result.

+0.5 You win if your team draws or wins the match.

-0.5 You win if your team wins the match.

Over/Under

Predict the total goals achieved in a match.

Over/Under bets on pre live games (exclude NHL) will be settling with the regulation result.

Over/Under bets on live events will be settling with the overtime/penalty shootout result.

Over 2 Bets win if there are three or more goals scored in the match. If there are two goals exactly, the stake is returned. Bets lose if there is 0 or 1 goal scored in the match.

Over 2.5 Bets win if there are three or more goals scored in the match. Bets lose if there are 0, 1 or 2 goals scored in the match.

Under 2.5 Bets win if there are 0, 1 or 2 goals scored in the match. Bets lose if there are three or more goals scored in the match.

Total Goals

Predict the total goals achieved in the match.

Over 2.5 - The bet will be a winner if there are 3 goals or more in the match.

Under 2.5 - The bet will be a winner if there are no goals or less than 3 goals in the match.

3 Way Handicap

In a 3-Way Handicap, the line is set so that there can also be a draw outcome, giving you 3 potential bets. Handicap (-1) - You win if your team wins the match with a goal difference of two or more. Tie: You win if the team with (-1) Handicap wins thematch with exactly one goal difference. Handicap (+1) - You win if your team draws or win the match.

Regular Time Winner

Predict the winner after regular time only.

Asian HC and O/U

Asian markets are settled on the result after Regular Time. Live Asian Handicap bets are settled according to the score for the remainder of the game after the bet was placed. Goals scored before the bet was placed are not included.

Number of Goals

Bet on the total number of goals scored by the two teams within the official 60-minute play. Own goals are counted for betting purposes.

Total Team Goals

Predict the total goals achieved by a named team.

Over 0.5 - The bet will be a winner if the team scores 1 or more goals

Under 0.5 - The bet will be a winner if the team doesn't score

Over 1.5 - The bet will be a winner if the team scores 2 or more goals

Under 1.5 - The bet will be a winner if the team scores 1 goal or less

Own goals are counted for betting purposes.

First to score / Last to score / Next Goal

Which team will score the first/last/next goal in a match. Own goals count to the team credited with the goal.

If an Event is abandoned after a goal was scored then all bets on team of "First to score" will stand, "Last to score" will be void, team of "Next Goal" goal which has already been determined will stand and "Next Goal" which has not been determined will be void.

If an Event is abandoned without any goal being scored, then all "First to score / Last to score" bets will be void.

Draw No Bet

Predict the winner team. In the event of a draw all bets are void and stakes are refunded.

Both Teams To Score

No = either team not to score.

Bets stand if both teams have scored in the match irrespective of if the match is later abandoned.

Winning Margin

Predict the margin in which the winning team will win. Over time and penalty shootouts are included for this bet type for all leagues.

To Qualify

Should a team be disqualified from the tournament prior to the match, and a bye is awarded, all qualification/win the cup bets will be void.

To qualify bets Include overtime/shootouts.

To Win Series

Bets are void if the statutory number of games (according to the respective governing organizations) are not completed or are changed.

Head 2 Head

If one or more contestants fail to start, all bets are considered void and stakes will be refunded.

First/Last/Anytime Goalscorer

Predict if a player will score first/anytime goal in the match. Own goals are ignored for settlement purposes. If an own goal is scored, the previous or the next goal (if there are any) will be taken into consideration for settlement purposes. If only own goals are scored in the match, it will be considered a No Goalscorer result.

For all leagues (including the NHL), bets are settled according to regular time only. Stakes on players not included in the match lineup will be void.

If a match is abandoned after the first goal has already been scored, bets onFirst Goalscorer market and on Anytime Goalscorer market for players, who have already scored, will stand. All other bets placed on Anytime Goalscorer market will be void.

If a match is abandoned before a first goal is scored, all bets will be void.

Odd/Even

A prediction of whether the total number of accumulated goals in a match will add up to an odd or even number.

Any match resulting in 0-0 will be settled as an even number of goals.

Exact Score

Predict the score at the end of regular time (except NHL).

If an exact score occurs that is not an option in our offer, all bets are lost.

Double Chance

A Double Chance bet allows you to cover two of the three possible outcomes in a match with one bet.

The following options are available:

1 or X - if the result is either a home win or a draw, bets on this option are winners.

X or 2 - if the result is either a draw or away win, bets on this option are winners.

1 or 2 - if the result is either a home win or an away win, bets on this option are winners.

All bets are valid for regulation time in all leagues

Time of 1st Goal

If a match is abandoned after the first goal is scored, all bets stand.

If a match is abandoned before a goal is scored, all bets are void.

If a match ends without a goal being scored, all bets are void. This Bet Type is settled excluding Overtime.

As soon as a game starts, it is deemed to be in the first minute, so for example, a goal scored after 24 minutes and 16 seconds is settled as having been scored in the 25th minute.

Overtime

Predict whether the game will go to overtime or not

Most Goals

Predict in which period the most goals will be scored.

If 2 or more periods have the same score, all bets will be void.

Most goals excludes overtime (including NHL).

1st To 3 Goals

Predict which team will be the first to score 3 goals. Over time is included for this bet type for all leagues. All penalty shootouts will be considered as one goal. For example: if team A is the first team to score in a penalty shootouts when the regulation time is tied with 2:2, and team B won the penalty shootouts, then team B is the first team to score for this purpose.

Finishing Position

Predict which team will be ahead in final tournament position.

If one or more teams fail to start the tournament, all bets are considered void and stakes will be refunded.

Shots on Goal

Shots on Goal is similar to Handicap and Over/Under Wager.

Win/loss is determined by the number of shots on target by both teams, then comparing with the handicap given before the game start.

Relegation

If a team is removed from the league/tournament before theseason has started, all bets on that market will be void, and a new relegation book will be opened.

Winner

Bets settled on final league/tournament position include playoffs.

Group Winner

Bets settled on final Group position.

Series score

Bets are void if the statutory number of games (according to the respective governing organizations) are not completed or are changed.

Elimination Stage

Predict in which stage of a tournament a team will be eliminated.

Penalty

Predict which penalty type will be first to be awarded.

Team To Win All 3 Periods

Predict if one of the two Teams will win all of the three Periods in the match.

Race To Goals (2,3,4,5)

Predict which of the two Teams will reach the goals figure first. Neither Team added as an optional selection.

Both Teams To Score At Least 2 Goals (3 Goals)

Predict if both of the Teams will score 2 or more goals in the match.

To Win To Nil

Predict which of the two Teams will manage to win the match without conceding a goal in regular time.

Highest Scoring Period

Predict which of the three Periods will have most goals scored in it.

Method Of Winning

Predict what will be the winning method of the match – after: Regular Time, Overtime or Penalties

1st Period/Full Time

Predict which of the two Teams will be winning at the end of the 1st Period and of Regular Time in one combined bet type.

Players

If the relevant player doesn’t get any playing time in the match, bets on him will be void. Any stats achieved in overtime (if played) will be taken into account for settlement purposes. Win/Loss is determined by a comparison between the stats achieved by the named player and a pre-given number of stats.

A settlement will be made according to the statistics provided by the official site of the Tournament in which the game is played.

Last Revision: 4 May 2018 (Version: #52)

MMA/UFC

MMA/UFC

Prices are offered for each fighter to win the fight and in the event of a draw all bets will be void and stakes returned. If either fighter is replaced with another fighter all bets will be void and stakes returned.

If an event is postponed bets are void.

If the scheduled number of rounds in a fight change, bets placed on this market will stand.

Decisions

If the decision is a Majority win, then this will be classed as a Split Decision. If the fight does not go the distance, then all bets will stand. If we have an Unanimous decision bets will be settled involving striking in which all three judges agree on which fighter won the match.

When will the Fight End & Championship Rounds

If a bout has a Decision/Technical Decision, Points or Draw/Technical Draw then all betting within this market will stand. If the bout results in a No Contest, any bets on rounds that have concluded will stand.

Fight To Go the Distance

If the bout ends in a Technical Draw (Draw decision prior to the end of the scheduled amount), then distance bets will stand. In the case of a No Contest then bets will be void.

KO & Round Combos / Submission & Round Combos

If the bout goes to a decision or the alternative method is the outcome then all bets stand.

Round or Group of Rounds Betting

If for any reason the number of rounds in a fight is changed then bets on round betting already placed will be void and stakes returned.

For betting purposes betting on rounds or groups of rounds is for a fighter to win by KO, TKO or disqualification during that round or group of rounds. In the event of a Technical Decision before the end of the fight all bets will be settled as a win by Decision.

Total Rounds (Over/Under)

Predict whether the fight will finish under or over a specified number of rounds.

For “Total Rounds” settlement purposes, 2 minutes and 30 seconds will represent half a round (if the round lasts for 5 minutes). For example, for a bet on “Over 1.5 rounds” to be a winner, the fight must last beyond 2 minutes and 30 seconds in round 2. If the number of rounds in a fight is changed after “Total Rounds” markets have been set, then all bets on these markets will be void.

If a fighter withdraws in the period between rounds, the fight will be deemed to have ended in the previous round for “Round Betting” settlement.

Should the scheduled number of rounds be changed before the fight, all “Round Betting” bets will be made void.

Settlement of Bets

Bets will be settled on the official result given by Judges after the bout has concluded, and will not be affected by any future appeals or amendment to the result (unless the amendment was made because of a human error made when announcing the result)

Last Revision: 18 June 2018 (Version: #1)

Motor Racing

Motor Racing & Motorbikes

If a race or qualifier is postponed for any reason, all wagers will remain valid for 48 hours.

Formula One Racing - Race Outright

All race bets are settled on the official classification from the Federation Internationale de l'Automobile (FIA), the sports governing body, at the time of the podium presentation.

Championship Outright

Wagers will be graded as per FIA classification immediately after the final race of the Season and will not be affected by any subsequent penalties or demotions.

Constructors

Each participant is priced to be the top constructor over the Formula 1 season in accordance with Constructors Championship standings, and rules as specified by the FIA.

First Retirement

First Retirement bets will have action once the 1st formation lap starts. A winning bet is on the constructor or driver of the first car to retire. Should more than one car/driver retire on the same lap then dead-heat rules apply.

Fastest Lap

The official FIA result at the time of the podium presentation for the race will be used.

Podium Position

The result for settlement is at the time of the podium presentation.

Subsequent disqualifications and/or appeals will not affect bets.

Head to Head

Both drivers must start the race for bets to be valid.

Two drivers may be paired for betting purposes and prices offered on which of them will finish in a higher position in a specific race.

In the event neither driver finishes the race, the driver completing more laps will be deemed the winner. If both drivers have completed the same number of full laps, bets will be void.

NASCAR - Outright Race

The Official NASCAR winner of the race shall be the winner of the race for wagering purposes; this includes all raceswhich are halted prematurely for any reason.

Any drivers who do not qualify for the race will be deemed no action, i.e. all bets on such driver will be declared void.

All race bets are settled on the official classification as defined by the official race organizers and will not be affected by any subsequent enquiries.

MOTORBIKES - Championship Outright

All-in compete or not. Bets will be determined by the number of points accumulated following the podium presentation of the final race of the season and will not be affected by any subsequent enquiries.

Race Outright

The podium positions will be used to determine the winner for betting purposes.

Subsequent disqualifications and/or appeals will not affect bets.

Last Revision: 08/06/2017 (Version #2)

Netball

Netball

In the event of a match starting but not being completed all bets will be void unless stated otherwise in the rules. All bets will be settled based on the regular time result only, unless otherwise stated in the rules.

If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, then bets placed based on the original listing will be void.

If a match is postponed or abandoned for any reason all bets will be void, unless re-arranged and played in the same day or stated otherwise in the rules. An exception is made if we advertise incorrect starting time.

If a market is offered as 2Way and happened to finish with a draw result, Push rules apply.

Outright

Predict the winner of the league/tournament. Bets will be settled according to the final standings, including playoffs if played, unless otherwise stated.

Money Line

Spread

Predict the winner, applying the given handicap (spread) to the result.

Over/Under

Predict whether the total points scored by both teams will be over or under a given number.

1st/2nd Half

Bets (money line, spread, over/under) on halves will be settled according to the relevant half score only. A relevant Half must be completed for bets to stand, unless they are already determined. If the game is suspended in the second half, first half bets will be settled, the others will be void.

1st/2nd/3rd/4th Quarter

Bets (money line, spread, over/under) on quarters will be settled according to the relevant quarter result only. A relevant quarter must be completed for bets to stand, unless they are already determined. If the game is suspended - bets on finished quarters will be settled, while bets on running as well as not started quarters will be void, unless bets on the running quarter are already determined. For example: a game is suspended in the 3rd quarter:

- bets on 1st and 2nd quarters will be settled

- if there are any O/U bets on the 3rd quarter that could be settled, they would be

- all other bets will be void.

Last Revision: 26/07/16 (Version: #40)

Rugby League / Union

All games must start on the scheduled date (local stadium time) for bets to have action.

If a match is postponed or abandoned for any reason all bets are void, unless re-arranged and played on the same day or stated otherwise in the rules. The exception is if we advertise an incorrect kick off time.

Unless otherwise stated Rugby 7s (sevens) & 10s (tens) match bets are settled on the specific tournament regulation play and exclude extra-time (overtime) if played.

All Rugby bets are settled on 80 minutes’ play. The term “80 minutes’ play” includes any stoppage time unless otherwise stated.

If a venue is changed from the one advertised then all bets on that match are void. In the event of a change of opponent from the one advertised, then all bets for that match are void.

1st Half

Bets are settled on the first half result only.

Bets are void if the match is abandoned before half time.

If a match is abandoned during the second half then all first half bets are still valid.

2nd Half

Bets are settled on the second half result only.

10 Minute Betting

Includes: 2 Way/3 Way Money Line; Handicap; Over/Under; Total Tries; Total Team Tries; Total Team Points; Winning Margin.

Predict what will be the game Score in the first 10 minutes of the match. The designated 10 minute period must be completed for bets to stand. All bets will be settled according to the Result which occurred between kick-off and 9:59 minute.

Team to Score most Tries 3 Way Money Line and Handicap

Predict which Team will score the most Tries in the match.

1st Team Try

Predict which team will score the first try in the match.

Will the 1st Try be Converted

Predict whether or not the first try in the match will be converted.

Total Match Points

Predict the total number of points scored in the match.

Total Match Tries

Predict whether the total number of tries scored in the match will be over or under a specific figure.

Total Team Points Odd/Even

Predict whether the total number of points scored by the home/away team in the match will be an odd or an even number.

Total Team Tries Odd/Even

Predict whether the total number of tries scored by the home/away team in the match will be an odd or an even number.

Total Team Points – Home and Away

Predict the total points scored by the home/away team in the match.

Total Team Tries – Home and Away

Predict the total tries scored by the home/away team in the match.

Race To Points

Predict which team will be the first to reach desired certain number of points – Home Team / Away Team / Neither selections are available for betting.

Time of 1st Try/Time of 1st Try 2nd Half

Predict whether the first try will be scored before or after a specific time.

Outright

Bets are settled on final league position include playoffs unless stated otherwise.

Group Winner

Bets are settled on final Group position.

First to score/Last to score

First/Last team to Score means betting on which team will score the first or the last point in a match.

If an Event is completed without any point being scored then all wagers on First/Last Team to Score are void.

If an Event is abandoned after a point is scored then all bets on First Team to Score stand, while bets on Last Team to Score are void. If an Event is abandoned without any point being scored then all wagers on First/Last Team to Score are void.

Halftime/Fulltime

Predict the result of a match at half-time and at full-time.

Example: If you chose 1/X, you bet on the home team tolead in the first half and the match ending in draw.

Highest Scoring Half

Predict in which half most points will be scored.

Bets are void if the match is abandoned.

Winning Margin

Predict which team will win the match and the victory margin. Settlement is executed upon the regular time result only.

Tryscorer Betting

Predict who will be First/Last/Anytime Tryscorer from list of Players. Penalty tries do not count. In the event of a penalty try, settlement is deferred to the next awarded try.

Poker sites

Bets on players not taking part in the match will be void.

Last Revision: 12 September 2018 (Version: #45)

Snooker & Pool

Snooker & Pool

Non-Runner no-bet - With the exception of bets placed on any player who takes part in a given tournaments' qualifying but fails to qualify for the main tournament. Such bets will be deemed losers for settlement purposes. All participants in a given tournament will be priced to win the tournament outright. Each-Way betting is available. Details are displayed under the competition title.

Money line

Predict which player will win the match.

In the event of a match starting but not being completed the player progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes.

In the event of a match not starting at all, all bets are refunded.

Spread

If the statutory number of frames in a match are not completed, changed, or different from those offered for betting purposes, bets will be void. In the event of a disqualification or retirement bets will be void.

In the event of a match starting but not being completed for whatever reason or a match not starting at all, all bets are refunded.

Over/Under

If the statutory number of frames in a match are not completed, changed, or different from those offered for betting purposes, bets will be void. In the event of a disqualification or retirement bets will be void.

In the event of a match starting but not being completed for whatever reason or a match not starting at all, all bets are refunded.

First frame

In the event of the first frame not being completed bets will be void.

Half Time/Full Time

Predict the result after the first 4 frames and the overall winner of the match.

All bets void if match is not completed.

1st to 3 Frames

Predict which will be the first to reach 3 Frames.

Either player must win 3 frames for bets to stand.

Last Revision: 26/07/16 (Version: #40)

Speedway

Speedway

All markets will be settled based on the result after the completion of the final heat (league fixtures) or podium presentation (Individual/Grand Prix competitions).

Subsequent appeals, disqualifications and point deductions do not count.

All of the scheduled heats must be completed for winning margin/correct score bets to stand.

Pre-Live

For Handicap after Heat 8 betting, the first 8 heats of the specified fixture must be completed in full for bets to stand.

If match is abandoned before full completion of meeting then all bets on the match will be void unless the running of the match would not have affected the result.

For Handicap after Heat 8 betting, the first 8 heats of the specified fixture must be completed in full for bets to stand.

Match-Ups

If one or both named drivers in a match-up reach the final, then settlement will be based on their respective finishing position in the final ride-offs.

Total Points

Bonus points do not count.

When Rider Total Points are offered for Grand Prix and European Championship events, settlement will be based on points accumulated in the main round (20 heats) only, and excluding the semi-finals and final ride-off.

If match is abandoned before full completion all bets are void, unless the outcome of the bet has already been determined. In Knockout Cup fixtures ‘Man on Man’ tactical rides do not count towards settlement.

Outrights

Championship - Outright betting will be determined by the positions immediately following the final event of the competition and will not be altered by any subsequent enquiries. Play-offs count.

Grand Prix - Stakes are refunded on non-participants and a Rule 4 deductions may be applied to winning bets.

World Cup Winner - 12 heats must take place for an official result

World Cup Individual betting - 12 heats must take place for an official result

Last Revision: 26 July 2017 (Version: #1.0)

Virtual Sports

Virtual Sports

A virtual betting event takes place every 3 minutes for Football, Horse Racing and Greyhounds.

If a bet on a virtual event is placed but the Customer has not specified the event for which it was intended, such bet shall be placed on the next virtual sports event.

Bets on the next virtual sports event are accepted until the "bets closed" message appears on the screen, after which the bet will be allocated to the successive event.

Winnings can be collected once the result of an event is displayed on the results screen.

The minimum stake per bet on virtual events is £0.10, with the maximum total winnings to any Customer on any calendar day for bets on virtual events placed with 10Bet being £50,000.

No horses or greyhounds are scratched from virtual event races.

There are no dead heats (position draws) in virtual event races.

In case of event cancellation, any outstanding bets are deemed void and settled as 'cancelled'. The bet stake shall be fully reinstated.

Bet types offered may be altered from time to time.

A winning bet may be claimed within 90 days of the virtual event date. Thereafter, any unclaimed tickets shall expire and may no longer be claimed.

Virtual Football

Match Result (FT)

Bets can be placed by either selecting a Home Win (1), a Draw (X) or an Away Win (2).

Correct Score

Predict the exact score of the match by choosing from given results.

Total Goals

Bets are settled on the exact total number of goals scored by both teams in the match – 0, 1, 2, 3 or 4.

Double Chance

A Double Chance market allows you to cover two of the three possible outcomes in a game with one bet.

The following options are available:

1X - if the result is either a home win or a draw, then bets on this option are winners.

12 - if the result is either a home win or an away win, then bets on this option are winners.

X2 - if the result is either a draw or an away win, then bets on this option are winners.

Over/Under

Predict whether the total goals scored in a match will be over or under.

First Team to Score

Predict which team will score the first goal in the match.

Halftime/Fulltime

Predict the result of a match at halftime and at the end of regular time.

Example: If you chose 1/X, you bet on the home team to lead in the first half and the match to end in a draw.

Virtual Horse Racing/Greyhounds

Select a runner to finish 1st.

Select a runner to finish in 1st, 2nd and 3rd place in a race with 8 runners or more, and 1st, or 2nd in a 6-runner greyhound race.

Each-way

Select a runner to win or place. This bet consists of two bets on one selection in one event, with the first bet on the runner to win and the second bet on the runner to place. The place bet pays at a fraction of the win odds as specified on the event data.

Forecast

Select 2 runners to finish 1st and 2nd IN ORDER specified.

Combination Forecast

A Customer can have the option of selecting 2 or more selections to bet that every possible combination of two of the selections may finish 1st and 2nd in order. So for example, on 2 selections there are 2 bets (1-2, 2-1); on 3 selections there are 6 bets (1-2, 1-3, 2-1, 2-3, 3-1, 3-2); on 4 selections there are 12 bets, on 5 selections there are 20 bets and on 6 selections there are 30 bets etc.

Reverse Forecast

Select 2 runners to finish 1st and 2nd in ANY ORDER.

Tricast

Select 3 runners to finish 1st, 2nd and 3rd IN ORDER specified.

Combination Tricast

A Customer can have the option of selecting 3 or more selections to bet that every possible combination of three of the selections may finish 1st, 2nd and 3rd in order in an event. So for example, on 3 selections there are 6 bets (1-2-3, 1-3-2, 2-1-3, 2-3-1, 3-1-2, 3-2-1); on 4 selections there are 24 bets; on 5 selections there are 60 bets and on 6 selections there are 120 bets.

Reverse Tricast

Select 3 runners to finish 1st, 2nd and 3rd in ANY ORDER.

Last Revision: 14/02/2017 (Version: #49)

Volleyball

Volleyball

If a match is not completed, all full time bets will be void.

If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed then bets based on the original listing will be void.

Abandoned or postponed matches are void unless rearranged and played on the same date (local time) or stated otherwise in the rules. An exception is made if incorrect kick off time is announced on our website.

Live-Betting

If the event is not completed, all bets will be void. Exceptions are made for bets on sets which are already over, in this case the bets will be settled.

Points are considered regardless of whether they are scored before or after the bet is placed.

Winner

Predict the winner of the game. A best-of-five sets format is used. Golden Set is not counted for settling purposes.

Handicap

Predict the winner of the game in sets. Bets are determined by sets accumulated by both teams, applying the given handicap. Bets are void if the statutory number of sets is not completed, or changed.

Over/Under

Predict over or under a given number of sets will be played in order for the winner to be determined.

Set Score

Predict the sets' score at the end of the match.

Bets are void if the statutory number of sets is not completed, or changed.

Total Points

Total Points is similar to Handicap and Over/Under Wager. Win/loss is determined by the number of points accumulated by both teams, and then by comparing these points with the handicap and/or over/under given before the match started.

1st/2nd/3rd/4th/5th set Winner

Predict the winner of the relevant set.

1st/2nd/3rd/4th/5th Handicap

Predict the winner of the relevant set, considering the given point Handicap.

1st/2nd/3rd/4th/5th set Over/Under

Predict if the sum of the points scored by both teams in the relevant set will be over or under a given number.

Match Odd/Even, 1st/2nd/3rd/4th/5th set Odd/Even

Predict if the sum of the points scored by both teams in the match/relevant set will be an odd or an even number.

1st/2nd/3rd/4th/5th set Winning Margin

Predict by how many points a named team will win the relevant set.

1st/2nd/3rd/4th/5th set exact score

Predict the correct score in points of the relevant set.

Total team points

Predict if the points scored in the match by a relevant team will be over or under a given number.

Outright

Predict the winner of the relevant competition. Bets are settled according to the final league position, after play offs (if played), unless otherwise stated.

Group Winner

Bets are settled according to the final Group position.

Last Revision: 26/07/16 (Version: #40)

Winter Sports

Winter Sports

All bets are settled according to the official results of winter sports federations governing the relevant race, even if not all of the scheduled events are held. Bets will be settled according to the official result declared after the race has finished. Any later appeals and disqualifications will not affect bets.

If an event does not take place as scheduled, unless it is postponed due to weather conditions, all bets are void. An exception is made if incorrect kick-off time is announced on our website.

If an event is abandoned or suspended and not staged within 36 hours (local time) and on the same field (track) all bets are void.

There is an exception of the above rule for Winter Olympic events.

Bets on any participant who takes part in qualifying for a specified event but then fails to qualify for the main Round(s) will be classed as losers.

Outright

Predict the winner of the stage, race (it will be specified in the name of the outright). If the participant does not start the official event, bets will be void.

Podium Position

Predict if a participant will finish on the podium (1st, 2nd or 3rd place). If the participant does not start the official event, bets will be void.

Head to head / Winner Full Time

Both participants must start the race for bets to stand. If both of them don’t finish the event, bets will be void, unless it is a multistage event. In that case the player that completes later stage will be settled as winner. For example if Player A withdraws or gets disqualified in 1st Round and Player B finishes 1st Round, Player B will be the winner.

If both of them withdraw or get disqualified at the same stage – bets will be void.

Last Revision: 26 July 2017 (Version: #41.0)

Other Sports

Other Sports

All games must start on the scheduled date (local time) for bets to have action.

Abandoned or postponed matches are void unless rearranged and played in the same date (local time) or stated otherwise in the rules. The exception is if we advertise an incorrect start time.

Should any match be played prior to the date or start time denoted then bets will stand provided the wager is placed not later than the revised start time.

If a match venue is changed then bets will be void unless stated otherwise.

In 2-way markets push rules apply unless otherwise stated. Stakes on single bets are returned, and in multiples/parlays the selection is treated as a non-runner.

For the Olympics, following rules will apply:

- The podium presentation will determine the settlement of the bets.

- Subsequent disqualifications and/or appeals will not affect bets.

Badminton

In the event of any of the named players in a match changing before the match starts then all bets will be void.

If the event starts but not being completed then all bets will be void.

Beach volleyball

In the event of any of the named players in a match changing before the match starts all bets will be void.

In the event of a match starting but not being completed then all bets will be void.

Beach Soccer

Predict the result at the end of normal time. Normal time is 36 minutes of play.

If a match is postponed bets are void.

If a match starts but is not completed match bets will be settled on the official result. Other markets will be void unless a winning market has already been established.

Floorball

All matches played will be settled on the score at the end of regulation time and will exclude overtime if played.

If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed then bets placed based on the original listing will be void.

Futsal

All match markets will be settled on regulation time, unless stated otherwise.

Regulation time must be completed for bets to stand unless otherwise stated.

Hockey

If the event takes place at a different venue then bets will be made void and stakes returned.

All match odds are based on the result at the end ofa scheduled 70 minutes play unless otherwise stated. Bets are settled on the score standing at the end of the scheduled 70 minutes including any added injury or stoppage time. This scheduled period does not include extra time or time allocated for a penalty stroke shootout. Any hockey match abandoned before the completion of 70 minutes play will be void unless the match is rearranged and played the in the same day0.

Where the venue of any arranged match is changed the selection will be void.

Table tennis

In the event of any of the named players in a match changing before the match starts all bets will be void. In the event of a match starting but not being completed, all bets will be void.

Water polo

All match markets will be settled on regulation time, unless stated otherwise.

Regulation time must be completed for bets to stand unless otherwise stated.

In the event of a match starting but not being completed then bets will be void.

Athletics

For Outright bets, all bets stand except for those placed on competitors not competing in first round /qualification.

The competitors must pass the starting line for bets to stand, otherwise bets will be void.

Gymnastics

The competitors must start one round for bets to stand, otherwise bets will be void.

Shooting

The competitors must start one round for bets to stand, otherwise bets will be void.

Surfing

Outright bets predict the winner of the league/tournament. Bets will be settled according to the final standings, unless otherwise stated.

Swimming

The competitors must pass the starting line for bets to stand, otherwise bets will be void.

Triathlon

The competitors must pass the starting line for bets to stand, otherwise bets will be void.

Rowing

In the event of a race starting but not being completed then all bets will be void.

Aussie Rules

All bets will be settled including overtime unless otherwise stated. Regulation time must be completed for bets to stand unless otherwise stated.

If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed then bets placed based on the original listing will be void.

Cycling

All bets are settled on the result at the time of the podium presentation. Any disqualification or appeal leading to change in the results made after thatwill not be taken under consideration.

Bets made on players who don’t start relevant race will be voided.

Predict which cyclist or team will win the Race/Stage in question.

Predict which team/cyclist will achieve higher finishing position in the race. All teams/cyclists in question should start the race, otherwise bets will be voided. At least one of the teams/cyclists in question should finish the race, otherwise bets will be voided.

Predict the winner of a special category in the race, such as 'King of the Mountains', 'Best sprinter', 'Best young player' etc., which are awarded with relevant coloured jersey (red, green, white, etc.)

Pesapallo

1X2 Money Line & Total Runs Over/Under are counted after two periods (four innings both). Bets do not include possible extra inning or a scoring contest, unless otherwise stated. If a match is interrupted and not played within 12 hours - all undecided bets are considered void. All bets are settled based on the official results.

Last Revision: 18 September 2018 (Version: #42)

Casino and Games Rules

10Bet Casino and Games Rules

These Casino Rules are relevant for the services available for United Kingdom residents and are not applicable for the services available in Ireland. These Casino Rules are inseparably linked to our Terms & Conditions, of which they form a part, and acceptance of these Casino Rules is a prerequisite to account registration. Any capitalized terms used herein which are not defined shall take their meaning from the Terms & Conditions.

A Customer’s total Account Balance is comprised of the aggregate of their Sports Cash Account, Casino Cash Account, Sports Bonus Account and Casino Bonus Account. Withdrawals cannot be made from either of the Bonus Accounts, but they can both be used to make wagers. Funds from the Sports Bonus Account can be used to place wagers on “Sports”, “Live Betting” and “Games” products and funds from the Casino Bonus Account can be used to place wagers on “Vegas (Casino)” products.

Withdrawals may only be processed from your Sports Cash Account. Any withdrawals from your Casino Cash Account can only be made by first transferring your withdrawal amount to the Sports Cash Account and then requesting the withdrawal be processed from the Sports Cash Account. Please note however that any transfer of funds from the Casino Cash Account to the Sports Cash Account will be construed as a Withdrawal from the Casino Cash Account and may consequently result in the forfeiture or voidance of Casino Product bonuses and promotions.

Please note that any of the “Vegas (Casino)” and “Games” products offered within the Website are subject to additional specific terms and conditions, which are made available and accessible through each respective game. You hereby acknowledge that any use of such “Casino” and “Games” products is further subject to such specific terms and conditions as shall apply from time to time.

Where there is evidence of a series of wagers having been placed by or for the same individual or syndicate of individuals on one and the same game in an effort to reach a guaranteed profit, 10Bet reserves the right to make all wagers void and suspend relevant accounts.

If you have played in a professional capacity, or in tandem with other Customer(s) as part of a club, group, etc., or placed bets or wagers in a coordinated manner with other Customer(s) targeting the same game, or having used a certain strategy to accumulate guaranteed profit in a long term; in this instance we further reserve the right, at our sole discretion, to restrict the ability for placing wagers on a certain game or restrict the maximum amount which can be used for placing a separate wager on the said game. 10Bet is for sole use on an individual basis and for personal entertainment only.

10Bet allows only one account per person. Any subsequent accounts opened under the same postcode/personal details/IP address that are found to be related to any existing account may be closed immediately and any bets will be voided at 10Bet's discretion. 10Bet reserves the right to reclaim any winnings attained by these means and we reserve the right to withhold all or part of your balance and/or recover from your account deposits, pay outs, bonuses, any winnings that are attained by these

Last Revision: 14 August 2018 (Version: #42)

Account Help

How do I create an account?

Click here to register, or visit and click the “Join Now” button. A registration window will pop up where you’ll be asked to fill in some details:

Your name, address and contact details

Your selected username and password (both of which will be needed to log in to your account)

Your selected deposit limit

Your preferred odds display (fractional decimal, American)

Your username cannot be changed once the registration process is completed, and some details can only be changed by contacting Customer Support.

At the end of the process, you will be asked to confirm that you have read and agree to 10Bet’s T&Cs, privacy policy, betting rules and responsible gaming policy.

I forgot my username and/or password - what can I do?

That’s an easy one! Visit and click the “Login” button at the top of the page. In the pop-up that appears, click “Forgot password?”. You’ll then be asked to enter the email address which you used to register your 10Bet account, and your date of birth. Click “Continue” and you’ll receive an email at the email address you’ve entered (as long as it matches the email address registered in your 10Bet account) containing your username and a link to reset your password.

When creating a new password, please note it must be at least 8 characters long and must contain a combination of the following:

English uppercase letters (A-Z)

English lowercase letters (a-z)

I forgot my login credentials and my email address - what can I do?

Contact our live 24/7 Customer Support team, and after a successfully completing a quick verification process, one of our agents will help you to recover your credentials.

If necessary, our team can also assist you by changing the email address registered in your account. In order to change your email address, you’ll need to send an official request and a copy of your ID from the new email address you’ve chosen.

I can’t log in and the “Forgot password?” tool isn’t working - what can I do?

There are a few steps you can take to receive a temporary password:

Make sure to enter the email address as registered in your 10Bet account.

Make sure to enter your date of birth in the correct format.

Check the spam/junk folder in your email account.

If you still haven’t received a password reset email with a link, contact our 24/7 Customer Support for further assistance.

What features are available in my account?

Your 10Bet account allows you to:

Watch live events you’ve placed bets on

Cash out or edit your bets

Upload personal documents for account verification

Review your transaction history, including all Sports bets and Casino sessions

View your current balance and its breakdown into real money and bonus balances

Review your open Sports bets

Set up responsible gaming controls – deposit limits, reality check, time out, account closure or self-exclusion

View your personal information and update your phone number

Read messages in your 10Bet inbox and communicate with Customer Support

Change odds display style

Can I change my username?

Usernames cannot be changed once the registration process has been completed. Please note that it is also not possible to open another account in your name, as it is 10Bet policy for each customer to have only one account.

Can I change my chosen currency?

You can contact our 24/7 Customer Support and request assistance with changing your currency. Please be aware that to complete this action, we might need to close your account and open a new one with the new requested currency.

How can I change the personal information in my account?

Your personal information can be changed by contacting our 24/7 Customer Support.

The only detail in your account that you can update independently is your phone number.

For your own safety, all other personal information such as your name, email address, billing address etc. can only be changed by contacting Customer Support.

Please note that this process includes identity verification and might require you to provide identifying documents.

How can I set up limits and controls on my account?

First, if you have any concerns regarding your betting, we recommend that you take a few minutes to answer the Gambling Self-assessment test on our Responsible Gaming page.

10Bet offers a wide range of facilities which can assist you in controlling the amount of time and money you spend on Sports and Casino betting:

Deposit limit – you can set up a daily, weekly or monthly limit on your deposits.

Time-out – you can take a break from your 10Bet account for 24 hours,1 week,1 month, or 6 weeks.

Reality check – set an alert which will be prompted every 30/60/120/720 minutes while you’re logged in. The alert will show you the time that’s elapsed since you logged in and your overall betting history during that time.

Self-exclusion – set up a self-exclusion period and stop gambling altogether for 6 months, 1 year, 2 years, or 5 years.

Account closure – if you simply want to close your account for reasons which are not related to problem gambling, this facility is also available in your account.

All these facilities are available in the Responsible Gambling” section under “My Account” (accessed by clicking your name in the top bar when you’re logged in).

You can also find information about various gambling support organizations here.

How does 10Bet protect my personal information?

We take our responsibilities to customers very seriously and make every effort to ensure that your online experience with 10Bet is as safe and secure as possible.

State-of-the-art technology, including minimum 128-bit SSL digital encryption, is deployed to protect all your financial transactions, (look out for the padlock icon located at the bottom right of the page).

The 10Bet website also uses a protective firewall that acts as a shield between the website itself and the outside internet. This acts as an additional layer of protection, guarding us and our clients against unauthorized access.

What can I do to protect my account?

There are certain steps you can take to make sure your account is safe:

Protect your username and password – never share these with anyone.

Set a strong password (see the FAQ “I forgot my username and/or password - what can I do?” above) which you don’t use on other sites – make sure it is only known to you and contains a combination of different letters, numbers and/or special characters.

Change your password regularly.

Log out at the end of each session to ensure that your account is not accessible by others who may have access to your computer or mobile device.

Avoid using public computers to access your account to prevent unknown software from recording your details.

Clear your browser cache to delete saved passwords and credentials for the sites you visit.

How can I submit a complaint?

We understand that there may be rare occasions when your expectations as a customer are not met.

If you have a complaint or wish to raise an issue, please contact us via email as soon as possible, stating your username and the full details of the problem.

The full complaints procedure can be found in clauses 4 and 5 of our T&Cs here.

Account Help

Account Help

How do I create an account?

Click here to register, or visit and click the “Join Now” button. A registration window will pop up where you’ll be asked to fill in some details:

Your name, address and contact details

Your selected username and password (both of which will be needed to log in to your account)

Your selected deposit limit

Your preferred odds display (fractional decimal, American)

Your username cannot be changed once the registration process is completed, and some details can only be changed by contacting Customer Support.

At the end of the process, you will be asked to confirm that you have read and agree to 10Bet’s T&Cs, privacy policy, betting rules and responsible gaming policy.

I forgot my username and/or password - what can I do?

That’s an easy one! Visit and click the “Login” button at the top of the page. In the pop-up that appears, click “Forgot password?”. You’ll then be asked to enter the email address which you used to register your 10Bet account, and your date of birth. Click “Continue” and you’ll receive an email at the email address you’ve entered (as long as it matches the email address registered in your 10Bet account) containing your username and a link to reset your password.

When creating a new password, please note it must be at least 8 characters long and must contain a combination of the following:

English uppercase letters (A-Z)

English lowercase letters (a-z)

I forgot my login credentials and my email address - what can I do?

Contact our live 24/7 Customer Support team, and after a successfully completing a quick verification process, one of our agents will help you to recover your credentials.

If necessary, our team can also assist you by changing the email address registered in your account. In order to change your email address, you’ll need to send an official request and a copy of your ID from the new email address you’ve chosen.

I can’t log in and the “Forgot password?” tool isn’t working - what can I do?

There are a few steps you can take to receive a temporary password:

Make sure to enter the email address as registered in your 10Bet account.

Make sure to enter your date of birth in the correct format.

Check the spam/junk folder in your email account.

If you still haven’t received a password reset email with a link, contact our 24/7 Customer Support for further assistance.

What features are available in my account?

Your 10Bet account allows you to:

Watch live events you’ve placed bets on

Cash out or edit your bets

Upload personal documents for account verification

Review your transaction history, including all Sports bets and Casino sessions

View your current balance and its breakdown into real money and bonus balances

Review your open Sports bets

Set up responsible gaming controls – deposit limits, reality check, time out, account closure or self-exclusion

View your personal information and update your phone number

Read messages in your 10Bet inbox and communicate with Customer Support

Change odds display style

Can I change my username?

Usernames cannot be changed once the registration process has been completed. Please note that it is also not possible to open another account in your name, as it is 10Bet policy for each customer to have only one account.

Can I change my chosen currency?

You can contact our 24/7 Customer Support and request assistance with changing your currency. Please be aware that to complete this action, we might need to close your account and open a new one with the new requested currency.

How can I change the personal information in my account?

Your personal information can be changed by contacting our 24/7 Customer Support.

The only detail in your account that you can update independently is your phone number.

For your own safety, all other personal information such as your name, email address, billing address etc. can only be changed by contacting Customer Support.

Please note that this process includes identity verification and might require you to provide identifying documents.

How can I set up limits and controls on my account?

First, if you have any concerns regarding your betting, we recommend that you take a few minutes to answer the Gambling Self-assessment test on our Responsible Gaming page.

10Bet offers a wide range of facilities which can assist you in controlling the amount of time and money you spend on Sports and Casino betting:

Deposit limit – you can set up a daily, weekly or monthly limit on your deposits.

Time-out – you can take a break from your 10Bet account for 24 hours,1 week,1 month, or 6 weeks.

Reality check – set an alert which will be prompted every 30/60/120/720 minutes while you’re logged in. The alert will show you the time that’s elapsed since you logged in and your overall betting history during that time.

Self-exclusion – set up a self-exclusion period and stop gambling altogether for 6 months, 1 year, 2 years, or 5 years.

Account closure – if you simply want to close your account for reasons which are not related to problem gambling, this facility is also available in your account.

All these facilities are available in the Responsible Gambling” section under “My Account” (accessed by clicking your name in the top bar when you’re logged in).

You can also find information about various gambling support organizations here.

How does 10Bet protect my personal information?

We take our responsibilities to customers very seriously and make every effort to ensure that your online experience with 10Bet is as safe and secure as possible.

State-of-the-art technology, including minimum 128-bit SSL digital encryption, is deployed to protect all your financial transactions, (look out for the padlock icon located at the bottom right of the page).

The 10Bet website also uses a protective firewall that acts as a shield between the website itself and the outside internet. This acts as an additional layer of protection, guarding us and our clients against unauthorized access.

What can I do to protect my account?

There are certain steps you can take to make sure your account is safe:

Protect your username and password – never share these with anyone.

Set a strong password (see the FAQ “I forgot my username and/or password - what can I do?” above) which you don’t use on other sites – make sure it is only known to you and contains a combination of different letters, numbers and/or special characters.

Change your password regularly.

Log out at the end of each session to ensure that your account is not accessible by others who may have access to your computer or mobile device.

Avoid using public computers to access your account to prevent unknown software from recording your details.

Clear your browser cache to delete saved passwords and credentials for the sites you visit.

How can I submit a complaint?

We understand that there may be rare occasions when your expectations as a customer are not met.

If you have a complaint or wish to raise an issue, please contact us via email as soon as possible, stating your username and the full details of the problem.

The full complaints procedure can be found in clauses 4 and 5 of our T&Cs here.

Betting Help

Betting Help

What are the minimum and maximum stakes I can bet?

The minimum bet stake is £0.10 (or equivalent in euros). The maximum varies between sports, leagues and bet types.

Just beneath the stake box on the bet slip you can see a “Max Bet” button. Clicking it will automatically enter the maximum stake allowed for your selected bet.

If you want to stake more than the max bet amount, type the amount manually and click "Place Bet". Your request will be referred to a trader and will either be approved, declined, or countered with another offer.

Where can I find information about the betting options available at 10Bet?

You can visit the Bet Types page to find information about available betting options.

We’re currently working on a series of short, straightforward video tutorials which will guide you through the bet types and the bet placement process. Once launched, these will be found on our Getting Started page.

Where can I find the betting rules?

You can find all the betting rules conveniently categorized per sport here.

What are Fast Market bets?

Fast Markets allow you to bet on whether you think a specific event will happen within the next 1 or 5-minute period of a live event. You can read more about Fast Markets here.

What’s the difference between Asian and European handicap?

For your convenience, we’ve prepared a short summary of handicap betting here.

Where can I find advice about betting on horse racing?

We’ve jotted down the essentials of horse racing bets here for your convenience. If you need more information, contact our professionally trained 24/7 Customer Support team for assistance.

My bet was not accepted - why is that?

When a stake is above the maximum bet amount, it is transferred for review by a professional trader, who considers all aspects of the bet and decides whether it can be accepted as it is, or whether to make a counter-offer. Once a counter-offer is made, you must accept it within a specific timeframe (usually 20-30 seconds) otherwise it expires and the bet is not placed.

When will my bet be settled?

Bets are usually settled within a few minutes of the time the result is known, including live bets which are decided before the event is finished.

Special bets may take slightly longer to settle, but usually take no more than a few minutes after the result is known. Outright bets are settled at the end of the tournament or when the result is known.

Why was my bet settled as lost when it won?

If you suspect that an error was made in bet settlement, confirm the result and check that the betting rules state that the bet should have been settled as a win.

Then contact our 24/7 Customer Support with references to the result in question and if an error was made, it will be rectified as quickly as possible.

Why was my bet cancelled?

Bets may be voided or cancelled according to the betting rules of the relevant sport or in line with general betting rules. You can contact Customer Support quoting the I.D. number of the bet in question to receive the specific reason for its cancellation.

Can I cancel a bet after placing it?

Once a bet is placed, you cannot cancel it. However, you can check if Cash Out is available for your bet and opt to cash it out at a rate acceptable to you. If your bet qualifies for Cash Out, you’ll see a Cash Out button in the “My Bets” section of your bet slip, showing you how much money you can take as an early payout. You can also choose to see “Only Cash Out Bets” in the “My Bets” section of your bet slip.

Click the button to proceed with the Cash Out.

How can I request a specific event or market to be offered for betting?

If you wish to place a bet on an event or market which is not currently available at 10Bet, contact Customer Support and your request will be reviewed immediately. If it is possible to offer that market, it will be added as quickly as possible.

Why is my payout less than the “Total return” that was shown on the bet slip?

In horse racing, a Rule 4 deduction can apply if there has been a late withdrawal of a runner from the race, which made it easier for the horse you backed to win.

If your selection is involved in a tie, a Dead Heat rule can apply. This is relevant mainly for horse racing and outright bets.

If your selection doesn't start the event, the selection may be made void.

If an event is postponed and the result of the bet is still unknown, your bet will either be settled when the event is resumed and completed, or will be cancelled if the event is not resumed.

Horse racing results on our Results page will include details of any Rule 4 deduction in case of late withdrawals or dead heats in case of a tie.

There are no ‘Total returns’ displayed for forecast or tricast bets placed on horse or greyhound racing, as the winnings are paid out as a dividend.

If you place a bet using a free bet, the stake (free bet) will not be returned to you as a normal cash stake would be.

The “Total return” amount shown on the bet slip and the bet receipt indicates the return without stake, so that you see exactly the amount which you will receive to your cash balance if your bet wins.

If you are unable to work out why your winnings are less than you thought they would be, the steps below can help you work out why:

Find the full results for the event in question.

If your bet was placed on a horse race, check if any runners were withdrawn before the start. If so, a Rule 4 deduction may have been applied (use the Rule 4 deduction table in the Horse Racing Betting Rules to work out how much has been subtracted). Remember to make a note of what the odds for the Non-Runner(s) were.

Make sure there was a clear winner, because if there was a Dead Heat, it will affect your return.

If your bet was a double, treble or acca, check that all your selections started the event. If any selections were made void for any reason, the bet will run on the remaining selection(s) with a double becoming a single, a treble becoming a double and so on.

If your bet was each-way, check the place terms for your selections as this may also affect your returns.

What is the Cash Out feature and how does it work?

Cash Out gives you full control of your single and accumulator bets, allowing you to collect your winnings before an event has finished. To learn more about this feature, visit the Cash Out page here.

How can I change the way odds are displayed in my account?

You’ll find the option to change the odds style (fractional, decimal or American) in the main Sports page, below the Products tabs and right next to the time zone and date.

To change the odds display permanently, go to “My Account” (accessed by clicking your name in the top bar when you’re logged in) and select “Personal Information”. At the bottom of the window, you’ll find a “Preferences” section, where you can change the odds style and language of your account.

Where can I find my betting history?

All the bets you’ve ever placed are recorded in your account. To view them, go to “My Account” (accessed by clicking your name in the top bar when you’re logged in) and select either “Open Bets” or “Betting History”, depending on the status of the bets you’re looking for.

Please note that your Casino betting history is saved within the games you’ve played, so to view it, you’ll need to open the game itself and choose “Options” or “Game History” to proceed.

Bonuses - Sport

Bonuses - Sport

How do I know whether I qualify for a bonus?

You can check for active bonuses in your account by entering the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in) and selecting “Bonus Information”.

If you’ve qualified for a specific bonus, you can either find it under “Active Bonuses” or under “Bonus History”.

It might also be that you are eligible to participate in a promotion which you haven’t qualified for yet. Please check your emails and your 10Bet Inbox to see if we’ve sent you an invitation to such a promotion.

And finally, visit the Promotions page to learn about the offers which are available to all our customers and see which ones are best suited to you. On that page, you’ll find regular monthly offers, unique promos for upcoming events and sports, ongoing specials and more.

When will I get my bonus?

For bonus offers, there are usually a few steps you must complete before the bonus funds are added to your account.

You can learn more about these steps by accessing the T&Cs of the relevant bonus or by entering the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in) and selecting “Bonus Information”.

There, under “Active Bonuses,” you’ll find information about the steps you need to complete before the bonus funds are added to your bonus balance.

If you can’t find the information you need in these locations, please contact Customer Support for assistance.

I made a deposit but didn’t get the welcome bonus - why is that?

Please make sure that you have:

Deposited into your Sports Cash account

Used the correct bonus code

Turned over (wagered) your deposit amount as required in the bonus terms

Waited until the bets placed to meet the turnover requirements are settled (no longer open)

You must complete these steps for the bonus funds to be added to your bonus balance.

You can learn more about these steps by accessing the T&Cs of the welcome bonus, or by entering the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in) and selecting “Bonus Information”. There, under “Active Bonuses”, you’ll find information about the steps you need to complete before the bonus funds are added to your bonus balance.

If you can’t find the information you need or if you think you’ve missed a step, please contact our 24/7 Customer Support for assistance.

Can I withdraw the bonus?

Generally speaking, your Sports bonus and any winnings generated from it will be transferred to your Sports Cash balance once you’ve completed the turnover requirements, and will become available to use in any way you wish.

However, always read the terms of your Sports bonus to double check whether the bonus amount itself becomes withdrawable, or if it’s made void once the turnover requirements are met.

Additionally, free bets are not stake-returned, meaning that you receive only the winnings from using them, not the value of the free bet itself. For more information, check out the answer to the question “What’s the difference between a bonus and a free bet?” below.

Can I use my bonus to place any bet I want?

Sports bonuses can be used to place sports bets according to the T&Cs of the specific promotion, or to play in the “Games” section. Sports bonuses cannot be used to play in the Casino and Live Casino sections. The same applies to free bets.

What’s the difference between a bonus and a free bet?

Sports bonuses - these are added to your “Sports Bonus” balance and will be used to place bets only if you have no real money balance in your account. These can be used in small portions or placed as one bet for the entire amount, and there are turnover requirements which must be met for the bonus and winnings generated from bets placed using it to become withdrawable. If a withdrawal is requested before the turnover requirements of the bonus are met, the bonus and any winnings generated from it will be cancelled and removed from your account.

Free bets – these are added to your “Free bets” count and can be used to place bets before using your real money balance. A free bet must be used in its entirety to place one bet for the entire free bet amount. If only a portion of the free bet is used, the rest of the amount is removed from your account automatically. Once a free bet is credited, there are no additional turnover requirements, so any winnings generated from a free bet are immediately transferred to your real money Sports Cash balance and can be withdrawn. Unlike Sports bonuses, the free bet amount itself is not available to withdraw - only the winnings generated from it.

What are “turnover requirements”?

Once a Sports bonus is credited to your bonus balance, there are turnover requirements which are specific to each bonus.

Usually, it means the bonus amount, or the sum of the deposit and the bonus amount, must be turned over (wagered) a certain number of times on specific bet types, events, odds etc. Once these qualifying bets are settled as either won or lost and the required amount has been turned over, the bonus and any winnings generated from it will be transferred to your real money Sport Cash balance.

Every bonus has different turnover requirements, so make sure to check the T&Cs of the relevant one.

Can I place a bet with both real money balance and bonus balance?

Yes, you can - just remember that Sports bonus funds will only be used when you have no remaining real money balance to complete the bet.

In such cases, if the bet wins, then the real stake is multiplied by the odds and that amount will go to your real money Sports Cash balance, while the bonus part of the stake will also be multiplied by the odds and that amount will go to your Sports Bonus balance.

If you have a free bet, it will be used before your real money balance and you can combine the free bet with real money balance in a similar way to how Sports bonuses work.

If a bet placed with a free bet and real money balance wins, the entire stake is multiplied by the odds, from that amount the free bet stake is then deducted, and the remaining amount is credited to your real money Sports Cash balance.

Where can I see how much of the turnover requirements I still need to complete?

You can view your remaining turnover requirements in the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in) and selecting “Bonus Information”.

Find your bonus under the “Active Bonuses” tab.

At a glance, you’ll see the bonus expiration date as well as the “Left to Turn Over/Roll” amount. Please note that this amount does not factor in any open bets which may affect it, as only settled bets count towards turnover requirements.

For more details on turnover requirements, click the 3 dots menu on the right of the “Left to Turn Over” amount.

One or more of my bets did not count towards the bonus turnover - why is that?

To count towards the turnover requirements, your bet must be:

Placed with real money or with your Sports bonus funds (bets placed with free bets do not qualify)

At odds equal to or greater than the minimum odds as stated in the bonus T&Cs

On eligible markets as stated in the bonus T&Cs

Settled as either won or lost

Not: cashed out (fully or partially), void, cancelled, or drawn

You can find the terms of the specific bonus offer in “Bonus Information” under the “My Account” menu.

If your bet met all the requirements and still did not count towards the bonus turnover, please contact our 24/7 Customer Support for further assistance, stating the I.D. of the bet/s so that the representative can efficiently assist in checking and clarifying the matter.

I placed a few bets with the bonus and they will be settled after my bonus expires - what happens with them?

These bets will be settled as usual, but since the bonus will have expired, any funds in your Sports Bonus balance and corresponding winnings from the expired bonus will be forfeited.

It’s therefore recommended that you contact Customer Support and ask to void these bets well before the events take place (while the bets are still open and the results are unknown) in order to have the bonus balance restored, so that you can then use the funds to place bets which will be settled before the bonus expires.

I placed a few bets with my real money balance and they will be settled after the bonus expires. Will they count towards the turnover requirements?

No, to count towards the turnover requirements of a bonus, all qualifying bets must be settled within the validity period of the bonus.

How long do I have to complete the turnover requirements?

Usually this will be stated in the specific terms of the bonus you received. If this information is not stated, the turnover requirements must be fulfilled within 30 days.

To be sure, check the bonus T&Cs link and check the bonus turnover requirements in “Bonus Information” under the “My Account” menu.

I wagered the required amount but my bonus has still not been transferred to my Sports Cash balance - why is that?

It could be that some of the bets you placed did not count towards the turnover requirements - there are several reasons for why bets do not qualify.

For example, cashed out bets, void or cancelled bets, pushed bets, or bets placed with a free bet don’t qualify.

It could also be that some of the bets you placed are still open, so they will only count once they are settled.

When it comes to the welcome bonus, your bets can each contribute a maximum of 50% of the bonus amount towards the turnover required. For example, if the bonus amount is £100, the maximum amount that each qualifying bet can contribute towards the turnover requirements is £50.

It could also be that some bets qualified towards another bonus in your account. You can check how many active bonuses you have in the “Bonus Information” section under the “’My Account” menu (accessed by clicking your name in the top bar when you’re logged in).

Finally, check the T&Cs of the bonus to make sure the bets you placed meet all the requirements.

My bonus disappeared - how come?

It could be that your bonus expired before you managed to complete the turnover requirements. Check your bonus history in “Bonus Information” under the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in).

Another reason might be that the bonus was cancelled due to a withdrawal request submitted before meeting the bonus terms.

And one last possibility - if you have no open bets, no remaining balance and your bonus balance is lower than £1.00, the bonus is cancelled and the remaining amount is transferred to your real money Sports Cash balance.

How do I use a free bet?

Once a free bet is in your account, you can use it to place one bet for the entire amount. Free bets usually have specific terms regarding which selections they can be placed on. You can find these terms in “Bonus information” under the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in). Under the “Active bonuses” tab, find the free bet and click the 3 dots menu for additional information.

To use your free bet, select the bet you wish to place it on, then in your bet slip click the dropdown menu option: “Select Free Bet”, click on the name of your free bet and proceed with bet placement.

Remember - free bets must be used in their entirety. If you enter a stake which is lower than the free bet amount, the bet will be placed and the remaining free bet amount will be cancelled and removed from your account.

I saw an offer which requires me to opt in - how do I do that?

Log into your account and make sure that you have funds in your Sports Cash account. Then access the page of the relevant offer and click the “OPT IN” button which will appear there and continue according to the terms and conditions specified on the promotion page.

I don’t want any bonuses - how can I ask to be excluded?

You can contact our 24/7 Customer Support team and state that you’d like to be excluded from receiving Sports bonuses, Casino bonuses or both. At the same time, you can request to be excluded from promotional emails if you wish.

If you change your mind later on, you can contact Customer Support at any point and cancel your request.

I deposited with a bonus code but I don’t see the bonus in my account - what do I do?

After entering the bonus code when you make your deposit, you usually need to turn over (wager) the deposit amount at specific odds before the bonus funds are credited. Check the bonus information and availability in “Active Bonuses” under the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in).

If it isn’t available, it could be that you deposited to Casino, in which case using a bonus code for a Sports bonus will not activate the bonus in your account. If that’s the case, contact our 24/7 Customer Support team for assistance.

Can I use my real money Sports Cash balance to activate a Sports deposit bonus?

In this case, you need to make a fresh deposit to your Sports Cash account and enter the code of the bonus you want to activate.

Can I use my real money Casino balance to activate a Sports deposit bonus?

The Casino balance cannot be used to activate Sports bonuses. For more information and specific terms concerning the activation of bonuses by transferring funds between your balances, please click here.

I received a Casino bonus - can I convert it to a Sports bonus?

Bonuses cannot be converted or exchanged for a bonus related to another product (i.e. Sports or Casino). If you wish to get a bonus for a specific product, visit our Promotions page to see your options, or contact Customer Support to check which bonus you can receive when you make your next deposit.

Can I use the same bonus code more than once?

Usually bonus codes can be used only once, unless the bonus conditions state otherwise. To know for sure, check the relevant bonus T&Cs.

Bonuses - Casino

Bonuses - Casino

Can I withdraw the bonus?

Casino bonuses cannot be withdrawn. However, any winnings you’ve generated from a Casino bonus will be transferred to your Casino cash balance once you’ve completed the wagering requirements, and will become available to use in any way you wish.

This does not apply to free spins, where only winnings generated from playing them will be available to withdraw, depending on the specific free spins terms.

How do I know whether I qualify for a Casino bonus?

You can check for active bonuses in your account in the “Bonus Information” or “Active Bonuses” sections under the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in).

It could also be that you are eligible to participate in a promotion which you haven’t qualified for yet. Please check your emails and your 10Bet Inbox to see if we’ve sent you an invitation to such a promotion.

And finally, visit the Casino Promotions page to learn about the Casino offers which are available to all our customers and see which ones are best suited to you. On that page, you’ll find the Casino Welcome Offer, regular weekly offers, special offers on specific games, free spins offers, ongoing promotions and more.

What’s the difference between a Casino bonus and free spins?

These are two very different bonus types:

Casino bonuses – these are added to your Casino bonus balance and can be used to play in the Casino and Live Casino sections of our website. When playing Casino games, your real money Casino balance will be used before your Casino bonus balance. Winnings from games played with your Casino bonus will be credited to your Casino Bonus balance, and will be turned into cash once the wagering requirements are met.

Unlike Sport bonuses, Casino bonuses are not redeemable, meaning that only the winnings from the bonus can be turned into cash, while the bonus itself is removed once the wagering requirements are met.

Unless stated otherwise in the specific bonus terms, different games have different contributions towards the wagering requirements, and some specific games will be excluded altogether. You can find this information in the general promotion terms under Casino Bonus Terms here.

Free spins – When free spins are credited, they will not appear in your Casino real money balance or Casino bonus balance. This is because free spins are actually free plays given to you for use on a specific slot game. When you enter the game after receiving free spins, you will see a pop-up congratulating you for receiving them. On the balance bar at the bottom of the game window, you’ll see the number of free spins which will be used to play the game before your real Casino balance is used. Once the free spins are finished, a pop-up will appear to tell you the next spin will use real money. Note that winnings from free spins usually have an expiry date, so check the relevant free spins terms to make sure you use them before they are removed.

Can I use the Casino bonus to play any Casino game?

Casino bonuses can be used to play most Casino games (see excluded list below), but the contribution of games towards the wagering requirements differs between game types.

Unless the bonus T&Cs state otherwise, the contribution of games towards wagering can be found in the general promotions T&Cs under the ‘Casino Bonus Terms’ section here.

The following games cannot be played using Casino bonus funds:

“Beautiful Bones”, “Big Bang”, “Castle Builder”, “Castle Builder II”, “Champion of the Track”, “Cool Buck 5 Reel”, “Dragon’s Myth”, “EggOMatic”, “Eye of the Kraken”, “Forsaken Kingdom”, “GEMix”, “Gunslinger”, “Jekyl & Mr.Hyde”, “Lucky Angler”, “Pearls of India”, “Peek a Boo”, “Rage to Riches”, “Robin Hood”, “Scrooge”, “Stardust”, “The Wishmaster”, “Tombraider Secret of the sword”, “Tower Quest”, “Untaimed Giant Panda”, and “Vampire: The Masquerade – Las Vegas”.

Where are my free spins?

Free spins are free plays for a specific slot game. When you enter the game after receiving free spins, you will see a pop-up congratulating you for receiving them. On the balance bar at the bottom of the game window, you’ll see the number of free spins.

Please note that free spins will be used to play the game before your real money Casino balance is used. Once the free spins are finished, a pop-up will appear to tell you that the next spin will use real money.

How long do I have to complete the wagering requirements for my Casino bonus?

Unless stated otherwise in the specific bonus T&Cs, the wagering requirements must be met within 15 days of the bonus being credited.

To be sure, check the bonus T&Cs or go to “Bonus Information” under the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in) and check the requirements of your bonus.

If the bonus expires before the wagering requirements are met, both the bonus and any winnings generated by it are removed from the bonus balance.

My bonus disappeared - how come?

It could be that your bonus has expired, or that the Casino bonus amount is less than £2.00, while your total Casino balance is also less than £2.00.

This results in the bonus being cancelled, with the remaining balance turned into real money balance.

It might also be that you requested a withdrawal before completing the wagering requirements, in which case the bonus and any winnings generated from it are cancelled.

Can I use my real money Sports Cash balance to activate a Casino deposit bonus?

Yes, you can transfer the funds to your Casino balance and enter the bonus code in the process. This option does not apply if you have an active Casino bonus, since only one bonus can be active at any given time.

Please note that there are specific terms concerning the activation of bonuses by means of transferring funds between your balances. You can find these in the general 10Bet promotion terms here.

Additionally, it could be that the specific promotion does not allow this action, so to be absolutely sure, please check the newsletter email which was sent to you with the details of the promotion.

Can I use my real money Casino balance to activate a Casino deposit bonus?

In this case, you need to make a fresh deposit to your Casino account and enter the code of the bonus you want to activate.

Is there a limit to the amount I can win from a bonus?

Generally, the winnings amount is unlimited, but some specific promotions may cap the amount of winnings which can later be withdrawn.

Check the terms of your bonus for more information, or refer to the general Casino promotion T&Cs which can be found here.

Please note that the specific T&Cs of each promotion take precedence over the general terms.

Deposits Help

Deposits

Which deposit methods are available?

We offer a wide range of options, from credit and debit cards (Visa and Mastercard) to e-wallets (PayPal, Skrill, Neteller), prepaid cards (paysafecard) and, of course, good old-fashioned bank transfer. For more details on each option, visit our Deposit Methods page.

How do I make a deposit?

First, make sure you’re logged in to your 10Bet account. The Deposit page is accessible from several places:

In the top bar where your username and balance are displayed, you’ll also see a “Deposit” button.

The “Banking” button on the bar under the Products tab will also lead you to the Deposit page.

When hovering over your name in the top bar, you’ll see a dropdown menu, where you’ll find the “Deposit to Sports” and “Deposit to Casino” options in the “Transactions” section.

Choose any of these options, then locate your payment method on the Deposit page.

Right next to each method there’s a “Deposit” button.

Simply click it, select the amount you wish to deposit, enter a bonus code if you have one, and hit “Deposit” at the bottom of the page.

You may be required to enter more details (card number, expiry date, etc.).

If you are depositing with an e-wallet or prepaid card, you’ll be redirected to your account with the payment method provider to complete the transaction.

What is the minimum amount I can deposit?

The minimum amount you can deposit at is £10.00.

What is the maximum amount I can deposit?

The maximum deposit amount depends on the payment method you’re using and ranges from £1,000 to £50,000.

How will I know that the deposit was successful?

All deposits are instant, except for regular bank transfers, which may take 3-5 business days to reach your 10Bet account. This means that if you deposited with any method apart from bank transfer, your balance will be updated with the funds within a few seconds of completing the transaction.

If you can’t see the funds in your balance, refresh your account. If the funds are still not in your 10Bet account, or if you received an error message during the deposit process indicating the funds were not transferred, please contact our 24/7 Customer Support team for online assistance.

I deposited money and tried placing a bet but it says: “Insufficient funds” - what’s going on?

If your deposit was successful, the funds are definitely in your account. It’s only a question of which balance shows your money. If you hover over or click the “Balance” button in the top bar, you’ll see a breakdown of your funds.

There’s a Sports balance, a Casino balance, and a Bonus balance.

If the funds are in your Sport balance, you can use them only to place sports bets and play in the “Games” tab. If the money is in your Casino balance, you can use it only to play in the “Casino” and “Live Casino” sections.

You can easily transfer funds between these balances. Simply hover over or click your name in the top bar and choose “Transfer to Casino” or “Transfer to Sportsbook”.

If none of your balances contains any funds and you are certain the deposit was successful, please contact our 24/7 Customer Support team for assistance.

What do I need to deposit via bank transfer?

You’ll need our bank account details, which differ according to your chosen currency:

1 Churchill Place, London E14 5HP

GB86 BARC 2072 1750 0302 95

GB92 BARC 2072 1768 8136 55

When making the transfer, please write your 10Bet Username in the comments.

Please also save any receipt and reference you received from your bank as proof of payment, in case we need it.

Is any commission charged for making a deposit?

10Bet does not charge any commission for deposits or withdrawals. However, please note that the payment provider (bank, card company, e-wallet) may charge currency exchange commission if you’re depositing in a different currency, or banks may charge you a transfer commission. Please check beforehand as 10Bet does not reimburse players in these cases.

Can I deposit with a payment method which is not registered in my name?

No, deposits must be made from a payment account which belongs to the 10Bet account holder. The name of the 10Bet account holder must exactly match the name of the payment account owner. Attempts to deposit with a 3rd party card, for example, will be rejected (even if the card belongs to a spouse/family member/friend etc.).

My deposits are being rejected - why is that?

There could be several reasons for your deposits being declined. It might be that you have reached your personally defined deposit limit for your 10Bet account, that the details you have entered are incorrect, or that you have insufficient funds to complete the transaction. There might, however, be technical reasons for the deposit rejection.

To solve the issue quickly, contact our 24/7 Customer Support team and report the details of the problem.

I made a deposit but the money is not in my balance - what do I do?

If you’ve deposited with an instant payment method (i.e. credit/debit card, e-wallet or paysafecard) but the funds are not in your Sports or Casino real balance, do not try to deposit again. Try to refresh your account, and check your payment method account to confirm that the funds were transferred to 10Bet. If you’ve confirmed that the funds were transferred but your balance is still not updated, contact our 24/7 Customer Support with the details of your deposit (e.g. deposit amount and currency, payment method used, transaction ID etc.) for assistance.

What are deposit limits and how can I set them in my account?

Deposit limits allow you to decide in advance how much money you can deposit to your 10Bet account within a specific period. You can choose to set up daily, weekly or monthly limits. The limit is automatically applied so that any attempt to deposit beyond the set limit in the chosen period will be rejected automatically.

Limits can be set during the account sign-up process, inside the registration form. Alternatively, limits can be set once you’ve logged in. This option is called “Limitations” and it is available in the “My Account” menu. To access it, simply hover over your name in the top bar and select it from the “Personal Info” section when logged in. If you prefer, you can also contact our 24/7 Customer Support, who will set up the limit for you.

Please note that if you decrease a limit it will take effect immediately (see the FAQ “When will my deposit limit be updated?” above for more details), while if you increase or remove a limit, it will only take effect after a cooling-off period of 24 hours, during which time you can change your decision to increase or remove the limit.

The cooling-off period starts from the time of the latest request for a change to the account. So, if you’ve already sent a request, and then you make the request again a few hours later, the countdown is reset and it will be 24 hours before the limit is updated.

For more information on the tools 10Bet offers to promote responsible gambling, please click here or contact our 24/7 Customer Support team, who will be happy to assist.

When will my deposit limit be updated?

This depends on the scenario:

1. Setting up a limit for the first time:

2. Decreasing the amount of an existing limit, without changing the selected period:

If you’ve already deposited an amount equal to or higher than the new limit you wish to apply, the new deposit limit will be applied instantly and you will be able to deposit only after the period is reset.

Existing limit = £50, limit period - 24 hours

Deposited amount during the limit period so far = £30

Deposit will become available once the 24-hour period is reset

If you’ve deposited less than the amount of the new limit you wish to apply, then the limit will be applied instantly. The deposited amount will be deducted from the new limit amount, and the result is the amount you can deposit until the period is reset.

Existing limit = £50, limit period - 24 hours

Deposited amount during the limit period so far = £20

30-20 = £10 - available to deposit until the 24-hours period is reset. After that, the limit becomes £30, as requested.

3. Increasing the amount of an existing limit without changing the selected period:

The limit will be updated within 24 hours. However, any deposits made within the limit period will be deducted from the new limit amount until the period resets again.

Existing limit = £50, limit period - 7 days

Deposited amount during the limit period so far = £30

100-30 = £70 - available to deposit 24 hours after the request, providing no other deposits were made in between. Once the 7-day period is reset, the limit will become £100, as requested.

4. Shortening the limit period:

If the limit amount hasn’t been changed and no funds were deposited during the existing period, the new limit is applied instantly, as requested.

If the limit amount hasn’t been changed and some funds were already deposited during the existing period, the new limit is applied after a 24-hour cooling-off period.

If you’re decreasing the amount as well as shortening the period, the new limit and period are applied instantly, with any funds already deposited within the limit period deducted from the previous limit until the new period is reset (example c1). If the amount deposited is equal to the new limit requested, the limit will apply only after a 24-hour cooling-off period (example c2).

Existing limit = £50, limit period - 30 days

New limit = £40, limit period - 7 days

Deposited amount during the limit period so far = £30

50-30 = £20 – available to deposit for the following 7 days; then the limit becomes £40 in a 7-day period, as requested.

Existing limit= £50, limit period - 30 day

New limit= £40, limit period - 7 day

Deposited amount during the limit period so far = £40

The new limit of £40 for a 7-day period will apply after a 24-hour cooling-off period.

If you’re increasing the amount as well as shortening the period, the new limit and period will be applied after a 24-hour cooling-off period.

I deposited twice by mistake - what do I do?

If you haven’t used your balance yet and want to reverse a deposit, you can either request a withdrawal back to the payment account you used, or contact our 24/7 Customer Support to help you do so.

Please note that reversing a deposit or withdrawal can take 2-3 days for the funds to be returned to the payment account you used.

Can I deposit with more than one card, or more than one payment method?

Of course, as long as the payment accounts or cards you use are all in your name.

How can I add a new card or remove my old card details?

To add a new card, all you need to do is access the Deposit page, choose the credit/debit card method and enter the details of the new card.

Any older cards associated with your account cannot be removed, as we have a legal obligation to record all financial transactions and means of payment.

Nonetheless, rest assured that your card details are protected by the highest security.

How do I deposit with paysafecard?

Follow these simple steps:

Purchase a paysafecard voucher/s for the amount you want.

Open a free account at paysafecard.com.

Top up your paysafecard account balance using the prepaid voucher you bought.

In your 10Bet account, go to the Deposit page and select the paysafecard option.

Enter the amount and currency of your deposit, and click “Deposit”.

On the next page, enter your credentials to complete the deposit.

I’m trying to deposit with my card but I’m being asked for manual authorization. What is that?

This is a form of transaction authentication which adds an additional level of security to online card deposits. It allows you to create and assign a password to your card that is then verified whenever a transaction is processed through our site.

Registration Help

Registration Help

How do I open an account with 10Bet?

Simple! Fill in your details in this registration form, choose your username and password and get started.

I don’t want to give my personal details - can I register without doing so?

To protect the integrity of the 10Bet community, you are required to provide your basic personal details and proof of identity when registering. According to UK gambling regulations, every customer must be properly identified by the operator (that’s us).

This is called the “Know Your Customer” process. All your personal details are stored under strict safeguards which comply with data protection laws and regulations (including the UK Data Protection Act 1998). You can find more information in our extended privacy policy here.

I can’t seem to open an account with you - why is that?

You might be resident in a country that doesn’t allow online betting – you can see the list of restricted countries in our terms and conditions.

Or, it might be that you are already registered with us, or there’s a technical problem. Contact Customer Support via our live 24/7 chat service for assistance in gaining access to your existing account or completing the online registration process.

Can I have more than one account at 10Bet?

Each customer can have only one account with 10Bet. Duplicate accounts will be closed automatically.

If you open an account which you believe is your only one with us, but can’t access it, please contact our 24/7 Customer Support for assistance.

Can I place bets without opening an account first?

To deposit real money and use 10Bet services, you need to register first. This is part of the mandatory “Know Your Customer” process which allows us to comply with regulatory requirements by identifying all our customers and ensuring the security of their accounts.

I’m new to sports betting - do you have any guides?

We sure do! For in-depth information, check out our ‘Betting Help’ section where you can learn more about bet types, betting rules, special features offered by 10Bet and other tools to help you find what you want to know.

We’ll also be launching a special ‘Getting Started’ page with short video tutorials showing how to place bets, claim bonuses, navigate the site and manage your account efficiently.

Source of Funds Help

Source of Funds Help

Why do I need to explain the source of the funds I deposit with 10Bet?

As an operator fully licensed by the UK Gambling Commission, we want to ensure a safe betting environment for all our customers. We take our commitments to responsible gaming very seriously and are legally obliged to know the origin of our customers’ funds.

When our members reach certain limits and thresholds, we are required to ask for evidence confirming the source(s) of funds deposited and wagered on our website.

Why do I need to prove to you where my funds come from?

As well as this being a mandatory requirement of our operating licence, we must also protect both the company and our community by ensuring that all players use only legitimate financial sources to fund their betting. For example, we have to guard against the use of stolen credit cards and identities.

Chances are that if you hold accounts with other online sports betting or casino operators, they’ll request the same information from you for identical reasons.

If I don’t send the documents, what will happen?

The last thing we want to do is limit or suspend your account, but in the unfortunate event that we do not receive the requested information, we could apply such restrictions.

In extreme circumstances, we might even be forced to terminate an account if the requested information is not supplied within 21 days. We will, of course, make every effort to contact you, and at any time you are welcome to ask us questions so that you fully understand all aspects of our processes.

Is my information secure and how are you going to use it?

We employ the leading security systems in the industry including 128-bit SSL digital encryption (that little green padlock) across all of our information request and financial transaction pages.

At all times we take every necessary step to ensure that your data is safe and secure and that we are fully compliant with GDPR requirements.

Any information you provide to us will be treated with the strictest confidentiality.

What source of funds documents can I provide?

So that we can meet our regulatory obligations quickly and effectively, we need evidence to identify the source(s) of your funds, including any supporting documentation that shows the origin of the money you deposited and played with at 10Bet.

These documents may include:

Proof of earnings from employment, wages, bonus, copy of a recent payslip, annual salary confirmation, etc.

A bank statement, documentation from an investment institution or other proof of the source of wealth

Property/investment/stock/sale contract or bank document that shows this income

A screenshot or winnings receipt from successful bet(s) displaying your username, showing any funds won from another betting company, a bank document showing the incoming amount from the payout, etc.

How can I send the documents?

Please upload any documents via our Verification Centre by following these 3 simple steps:

Log in to your 10Bet account

Go to My Account> Account Verification

Click the green “Browse” button, choose the correct file type, and follow the instructions

If you cannot access your account or need additional help, you can always contact our Customer Support Team to receive further guidance.

We’ll do our best to get back to you within 24 hours.

Thank you in advance for your cooperation!

Technical Assistance

Technical Assistance

How do I report a technical issue?

To report any technical issue, please prepare the following information in advance:

The exact nature of the issue, any error messages you have seen, the timestamp of the incident, screen shots if applicable, and the below table filled out completely.

Only the right column needs to be edited with the relevant information.

Which platform are you using?

Mobile operating system and version

(e.g. Chrome Version 50.0.2661.102 m)

Does the issue occur after clearing cache & cookies?

Do you have the most recent Flash player version?

Once you have all the relevant information, please contact our 24/7 Customer Support team for assistance.

Is the 10Bet site compatible with all devices and browsers?

Absolutely - if you encounter any issues while loading the site or using our services, please check out our answer to “How do I report a technical issue?” displayed in this section of the FAQ.

What should I do if I experience a problem with a casino game?

If the game you’re playing freezes, this is the recommended course of action:

Write the game ID (or if there isn’t one, take a screen shot of the game) and the time of the played round.

Log out of your 10Bet account.

Close your browser completely.

This will usually cause the game to continue from where it stopped. If the game does not continue, please contact our 24/7 Customer Support team and provide the information you noted in the first step.

What should I do if I’ve reached the maximum number of uploaded documents in my account?

If you were asked to upload documents, but the “Document Upload” facility in your account is not allowing you to do so for any reason, please contact our 24/7 Customer Support team for assistance.

Verification Help

Verification Help

What is the verification process?

The verification or “Know Your Customer” process ensures that all our customers are fully identified and are over 18 years of age.

This process continues throughout your membership with 10Bet and includes the cross-referencing of your personal information with a national database and the periodic reverification of your identity documents.

We pride ourselves on performing due diligence above and beyond the requirements of regulatory authorities to protect our customers and promote social responsibility.

How do I complete the verification process?

When you make your first deposit to your 10Bet account, an automated verification attempt will take place. If that process fails, you will be asked to upload copies of identifying documents via the “Account Verification” page which you can access through the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in).

Completing this stage will verify your identity and your age, but please note that the KYC process is ongoing throughout your entire membership with 10Bet, so additional documents and information may be required at later stages.

Which documents will I need to provide?

For initial identity and age verification, you might be required to upload copies of the following:

Valid photo ID / Passport / Driver’s licence

Proof of address – utility bill or copy of bank statement – must be less than 3 months old

For additional periodic verification requirements and to show the source of your funds, copies of other documents might be needed, such as proof of payment account ownership, bank statements, pay slips, or certified documents, etc. You will be notified in such cases and all details will be provided.

If you cannot provide copies of the requested documents, please contact our 24/7 Customer Support for assistance.

Are there any special requirements for the documents?

Utility bills and copies of bank statements must be issued less than 3 months prior to uploading them.

Valid - expired identifying documents will not be accepted for verification purposes

In full colour - black and white copies will not be accepted

Clearly legible - blurred copies of documents where some details are not visible will not be accepted

Untouched and unedited by graphic software

Complete - all edges and corners of the document must be visible

Where should I send my documents to?

You can upload documents via the “Account Verification” page which you can access under the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in).

Simply select the document type from the dropdown list, click the “Browse” button to upload it, and then click “Confirm”.

How old do I need to be to bet at 10Bet?

You need to be at least 18 years old to have an account with 10Bet.

If we discover an account which is owned by a minor, 10Bet will void all transactions in that account, refund any deposits made to it and close the account.

Such incidents may also be reported to the relevant authorities for further investigation.

Where can I see my account verification status?

You can currently check the verification status of your account with our live 24/7 Customer Support service.

We are also working on adding a display to your account which will allow you to check it independently.

Meanwhile, you can see which documents you have uploaded so far by accessing the “Account Verification” interface under the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in).

Withdrawals Help

Withdrawals

How do I withdraw funds from my 10Bet account?

First, make sure you’re logged in to your 10Bet account.

In the “My Account” menu (accessed by hovering over your name in the top bar) you’ll find the “Withdrawal” option.

Click it and you’ll be redirected to the Withdrawal page, where you can see which payment methods are available for your withdrawal.

Right next to each method there’s a “Withdraw” button.

Simply click it, select the amount you wish to withdraw, and click “Withdraw” at the bottom of the page. Your transaction will become pending until it’s been reviewed and processed by 10Bet. For more information, see clause 6.4 concerning withdrawals in our T&Cs here.

What is the minimum amount I can withdraw?

The minimum amount depends on the payment method you’re using and ranges from £5 to £25.

What is the maximum amount I can withdraw?

The maximum amount for one withdrawal is £50,000.

Why can’t I choose a payment method for my withdrawal?

10Bet applies a “closed loop” policy to the processing of withdrawals. This means that if you deposited to your 10Bet account using one payment method, you’ll only be able to withdraw funds using the same method.

In some cases, where the payment method provider does not accept incoming transactions, we will offer the safest and most acceptable alternative.

If you’ve used more than one card or payment method to deposit, we will distribute your withdrawals so that the amounts of deposits and withdrawals with each method are offset.

We take other variables into account as well, such as the time between deposit and withdrawal, level of activity, etc.

This policy is part of our anti-money laundering procedures which are designed to protect both 10Bet and our customers from fraudulent activity.

How long does it take a withdrawal to arrive in my account?

Withdrawal times differ between payment methods:

Card withdrawals – 1-3 business days for the funds to clear into your account

E-wallets – 1-2 business days for the funds to clear into your account

Bank transfer – 5-7 business days for the funds to clear into your account

Please note that Saturday and Sunday, as well as bank holidays, are not business days.

Withdrawal times may be longer in the event of verification requirements. Please see our T&Cs for information concerning withdrawals and KYC.

I deposited with a payment method which is no longer active - how can I withdraw?

Please contact our 24/7 Customer Support team for assistance, and we will find you the safest and most acceptable alternative.

How can I cancel a withdrawal request?

This depends on the status of your withdrawal request. If it is still pending, you can go to the “My Account” menu (accessed by clicking your name in the top bar when logged in) and choose the “Cancel Withdrawal” option. If your withdrawal has already been processed, it can no longer be cancelled, since the funds have already left 10Bet and are on the way to your financial account.

If you wish to cancel your withdrawal because the payment method to which it was sent is no longer active, but the withdrawal has already been processed, please contact our 24/7 Customer Support team for assistance.

Can I withdraw free bets?

No, free bets can be used only for placing sports bets, but any winnings you’ve received as the result of a bet placed with free bet are yours to use in any way you wish.

Can I withdraw bonus funds?

Sports bonuses usually have turnover requirements - a certain number of bets that must be placed with the bonus amount - and once they are met, the bonus amount and the winnings generated from it are transferred to your real balance and can be used for any purpose, including withdrawal.

Unlike Sport bonuses, Casino bonuses are not redeemable, meaning that only the winnings from the bonus can be turned into cash, subject to the fulfillment of the wagering requirement, while the bonus itself is removed once the wagering requirements are met.

This can differ between bonuses, however. You can find all the relevant information in the T&Cs of the bonus you are currently using. If you cannot find them, please contact our 24/7 Customer Support.

I tried requesting a withdrawal but couldn’t. Why is that?

There are several possible reasons:

Withdrawals can only be requested from your Sports Cash account. If the real balance you have is in your Casino account, go to the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in) and select “Transfer to Sportsbook”. Once the funds are transferred to your Sports balance you will be able to withdraw.

The funds in your account are bonus funds only, meaning they cannot be withdrawn. To check if this is the case, hover over the “Balance” button in the top bar and a breakdown of your balances will be revealed.

You are attempting to withdraw less than the permitted minimum amount. For full information about the minimum withdrawal amount for each payment method, please visit our Withdrawals page.

If none of these reasons apply, please contact our 24/7 Customer Support for assistance with your withdrawal request.

Why are deposits immediate and withdrawals take at least 1-2 business days?

This is standard for all online transactions.

For deposits, there are automated mechanisms which assist in account verification, but for withdrawals, further verification and analysis processes are employed to ensure fair play. For example, there are anti-money laundering protocols, KYC procedures and technical processing time to consider.

Once a withdrawal is processed by 10Bet, it may take some time for the payment method provider to process the transaction and clear the funds into your account at their end.

It is in our interest to keep our customers satisfied, and so we aim to shorten the transaction processing time to the bare minimum, and do everything in our power to ensure that funds reach you as quickly as possible.

Contact Us

Contact Us

Here at 10Bet, we want to make sure that nothing gets in the way of the best possible betting experience.

We’re ready to deal with any queries you may have, so please contact us by email.

24/7 Support

Live Chat: available when logged in

We’ll do our best to get back to you within 24 hours.

About Us

About Us

Exploding onto the online sports bookmaking scene in 2003, 10Bet quickly established itself as one of the world’s premier international bookmakers, providing players across the globe with some of the best odds, features and bonuses in the industry. Today, 10Bet caters to experienced and novice bettors in more than 90 countries and remains committed to bringing all our customers the earliest and most competitive prices every single day.

Our exceptional package includes:

A huge selection of leagues, bet types and Live Betting coverage

Exclusive bet types available only at 10Bet

High limits (up to 100,000 GBP on a single event)

Easy banking powered by the planet’s most popular payment methods

Our commitment to secure betting is non-negotiable, and we never sell or pass on any customer information to third parties. 10Bet uses the latest Secure Socket Layer (SSL) technology on all web pages containing your personal information and the most advanced firewall protection for our servers. This ensures the safety of all your private information, securing your transactions at all times. And if you have any questions, our friendly and professional Customer Support team is on hand to assist you.

In-play betting means non-stop action at 10Bet. You can bet in-play on football, basketball, tennis and over 60 other sports. With one of the world’s biggest live betting offerings, we’ve got outstanding football odds on the Premier League and Champions League, fast settlement of all live bets, and countless other ways to bet in-play. For the global bettor, we also provide plenty of live online odds on top basketball action like the NBA and EuroLeague, as well as major events for golf, cricket, boxing and more. You name it, we cover it.

As the action unfolds, you’re spoilt for choice for in-play betting options. All the main bet types that we offer for pre-match betting are also available for in-play betting, with live betting markets on the big football fixtures, including the always-popular Next Goal, plus bets on what will happen in specific periods of a match and unique in-play features like Pulse Bet. You can even get your winnings before an event has finished – just take advantage of our cash out option, available for almost all in-play markets. It’s all happening right here, right now on 10Bet. For the in-play bettor.

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10Bet is operated by Blue Star Planet Limited (a company registered in Malta).

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